Definitions• “writing that aims to get work done, to change people by changing the way they do things.” (Riordan)• taking complex information and making it clear for a lay audience• “the exchange of information that helps people interact with technology, advance workplace goals, and solve complex problems” (Gurak & Lannon)
Types of Technical Communication • annual reports • instructions • quick guides • descriptions • scholarly articles • letters • software guides • memos • training materials • procedures • promotional • social media content materials • presentations • technical reports • podcasts • proposals • videos • newsletters • manuals • user guides
Who creates these materials?
Two Types of Individuals• technical communication professionals• other professionals who write as part of their job
Differences between Academic& Technical Writing Academic Writing Technical WritingAudience Singular - Teacher Varied & ChangingPurpose Earn a Grade/Display Complete a Task KnowledgeKnowledge Base Audience Has More Writer Has MorePage Design Limited Infinite Variety
Major Traits of Technical Writing• is audience centered• enhances relationships• enables readers to act• occurs within a community• is interactive• is appropriate• is responsible• is designed• has definite purposes
Three Primary Purposes ofTechnical Communication• to inform• to persuade• to instruct
• Technical Writing in Hollywood – YouTube
ReferencesGurak, Laura and John Lannon. Strategies for Technical Communication in the Workplace. Boston: Longman, 2010.Riordan, Daniel. Technical Report Writing Today.