FVH Open Up The city: 11 Tem Petri Lehto

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Forum Virium Helsinki

Fourth Annual Seminar of Forum Virium Helsinki, Thursday 11th March 2010.

The seminar theme was Open up the City - Open data, design, interfaces and innovation

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FVH Open Up The city: 11 Tem Petri Lehto

  1. 1. User driven innovation – policy perspectives Forum Virium Annual Seminar 11.3.2010 Petri Lehto Ministry of Employment and the Economy Innovation department (www.TEM.fi/INNO)
  2. 2. Why bother?
  3. 3. Average growth of turnover in Danish firms, 2005-2007 (Source: Fora & Statistics Denmark, 2010)
  4. 4. Share of turnover from radical innovations in Danish firms, 2005-2007 (Source: Fora & Statistics Denmark, 2010)
  5. 5. Prevalence of User Innovation in the EU - Analysis based on the Innobarometer Surveys of 2007 and 2009 / EIS 2010: ”A clear message from the analysis undertaken in this report is that firms engaged in user innovation can be classed as “super- innovators”. Compared to other innovative firms, they are more likely to introduce new products, processes or services. They are also more likely to initiate new organizational methods. Moreover, a higher proportion of user innovators carries out both intra and extra mural R&D and applies for patents.”
  6. 6. Do policies play a role?
  7. 7. Demand-driven innovation policy What is demand and user-driven innovation aiming at? Growing and innovation friendly markets Activating and engaging users User-driven innovation policy
  8. 8. Policy framework The central elements of user-driven innovation policy Knowledge and Knowledge and Regulatory reform Regulatory reform Infrastructure Infrastructure Incentives for user- Incentives for user- user- capability capability improvements improvements driven innovation driven innovation development development •• Better utilisation of Better utilisation of public sector held data public sector held data •• ICT infrastructure ICT infrastructure •• Financial incentives Financial incentives •• Research Research and user information and user information -- Improvements targeting better Improvements targeting better -- New instruments for New instruments for -- More emphasis on user-driven More emphasis on user-driven -- Evaluation of data protection Evaluation of data protection quality, trust and more open quality, trust and more open supporting user-driven supporting user-driven innovation innovation and privacy regulations and privacy regulations architectures architectures innovation innovation -- Development of indicators for Development of indicators for -- Making public sector held data Making public sector held data -- Open and interoperable ICT- Open and interoperable ICT- -- New financing criteria for New financing criteria for user-driven innovation user-driven innovation more readily usable for user- more readily usable for user- infrastructure supporting user- existing instruments enabling existing instruments enabling infrastructure supporting user- driven innovation activities driven innovation activities driven innovation especially better support for user-driven better support for user-driven driven innovation especially innovation innovation •• Education Education within the public sector within the public sector •• Collaboration with -- Other new types of incentives Other new types of incentives -- Users’ role as an active and Users’ role as an active and Collaboration with for open innovation and for responsible participants users for open innovation and for responsible participants users •• Development platforms Development platforms public sector context public sector context -- Multi-disciplinary education Multi-disciplinary education -- Regulatory reform to Regulatory reform to and environments for and multi-skilled citizens and environments for and multi-skilled citizens empower citizens influence empower citizens influence public private public private -- Emphasis on arts and design Emphasis on arts and design and ability to make choices and ability to make choices •• Building user Building user related knowledge and skills related knowledge and skills -- Stimulus for partnerships in partnership partnership Stimulus for partnerships in awareness and awareness and -- Strategic design as a business Strategic design as a business public service production public service production -- Support for networks that Support for networks that channels of influence channels of influence development tool (e.g. service development tool (e.g. service enable user-driven innovation enable user-driven innovation -- Raising awareness of user- Raising awareness of user- design) design) •• Intellectual property activities reaching across activities reaching across Intellectual property driven innovation among driven innovation among -- Intellectual property and Intellectual property and -- Renewal of the institutional different sectors and branches different sectors and branches Renewal of the institutional citizens, businesses and public citizens, businesses and public intellectual asset management intellectual asset management framework to make it more of administration of administration framework to make it more sector sector in open innovation context in open innovation context suitable and supportive for suitable and supportive for -- Stimulus for user influence Stimulus for user influence open and user-driven open and user-driven •• Renewal of public Renewal of public through empowerment and through empowerment and •• Methods and tools Methods and tools innovation innovation sector services sector services improved channels of influence improved channels of influence -- Better availability and use of Better availability and use of -- More consistent regulation of More consistent regulation of -- Promoting user-driven Promoting user-driven advanced methods including advanced methods including the intangible value and the intangible value and development as a mainstream development as a mainstream foresight ,, business foresight business liabilities resulting from user- liabilities resulting from user- activity within the public sector activity within the public sector ethnography, internet and user ethnography, internet and user driven innovation activities driven innovation activities -- Adoption of service design Adoption of service design needs analysis needs analysis principles in the public sector principles in the public sector
  9. 9. Action programme – what and why? (1/2) • Background: national innovation strategy and innovation policy review of the government • The themes in the action programme are based on the analysis of demand and user-driven innovation policy prepared by MEE in spring 2009 • The question now is how to turn the policy content into action • Action points have been prepared jointly with a wide stakeholder group during autumn 2009
  10. 10. Action programme – what and how (2/2) • The objective is not to make an all-embracing list of possible actions, but to launch measures that – speed up already emerged demand and user-driven innovation activity – are concrete but at the same time broad – have been prepared in cooperation with stakeholders (to increase the credibility and impact of the policy measures) – put demand and user-driven innovation widely into action – in business and in society - Next a few observations to the action programme…
  11. 11. Policy framework User-innovations by opening of public sector The central elements of user-driven innovation policy information Knowledge and Knowledge and Regulatory reform Regulatory reform Infrastructurethe development of legislation- Influencing Infrastructure Incentives for user- Incentives for user user- capability capability (especially Act on Criteria driven innovation improvements improvements for Charges Payable driven innovation development development •• Better utilisation of Better utilisation of to the State), availability and improvement of public sector held data public sector held data ICT infrastructure conditionsFinancial incentives •• ICT infrastructure •• Financial incentives •• Research and user information information and better -- Improvements targeting better for usage (working -- New instruments for Research and user information Improvements targeting New instruments for -- More emphasis on user-driven More emphasis on user-driven -- Evaluation of data protection Evaluation of data protection groups inandmore open and ME) quality, trust MTC, MF quality, trust and more open supporting user-driven supporting user-driven innovation innovation and privacy regulations and privacy regulations architectures architectures innovation innovation -- Development of indicators for Development of indicators for -- Making public sector held data Making public sector held data -- Open and interoperable ICT- Open and interoperable ICT- -- New financing criteria for New financing criteria for user-driven innovation user-driven innovation more readily usable for user- more readily usable for user- Assessing together with stakeholders the need infrastructure supporting user- infrastructure supporting user- existing instruments enabling existing instruments enabling driven innovation activities driven innovation activities driven innovation especially better support for user-driven better support for user-driven •• Education to setinnovation especially contact point for speeding driven up a national within the public sector innovation innovation Education within the public sector -- Other new types of incentives -- Users’ role as an active and Users’ role as an active and •• Collaboration with Collaboration with up the opening of public sector innovation and for information, Other new types of incentives for open innovation and for responsible participants users for open responsible participants users •• Development of information public sector context distribution platforms Development platforms and sector context of public networking -- Multi-disciplinary education Multi-disciplinary education -- Regulatory reform to Regulatory reform to and environments for and environments for and multi-skilled citizens and multi-skilled citizens empower citizens influence empower citizens influence players public private public private -- Emphasis on arts and design Emphasis on arts and design and ability to make choices and ability to make choices •• Building user Building user related knowledge and skills related knowledge and skills -- Stimulus for partnerships in partnership partnership Stimulus for partnerships in awareness and awareness and -- Strategic design as a business Strategic design as a business public service production public service production -- Support for user-innovations in Helsinki Region Piloting networks that Support for networks that channels of influence channels of influence development tool (e.g. service development tool (e.g. service enable user-driven innovation enable user-driven innovation design) design) •• Intellectual property Intellectual property Infoshare –project and spreading goodof user- activities reaching across activities reaching across -- Raising awareness of user- Raising awareness driven innovation among -- Intellectual property and driven innovation among Intellectual property and intellectual asset management intellectual asset management -- Renewal of the institutional Renewal of the institutional practices and branches different sectors and branches different sectors and of administration of administration operating modelsbusinesseswidely in citizens, more and public citizens, businesses and public framework to make it more framework to make it more sector sector in open innovation context in open innovation context suitable and supportive for suitable and supportive for Finland -- Stimulus for user influence Stimulus for user influence open and user-driven open and user-driven •• Renewal of public Renewal of public through empowerment and through empowerment and •• Methods and tools Methods and tools innovation innovation sector services sector services improved channels of influence improved channels of influence -- Better availability and use of Better availability and use of -- More consistent regulation of More consistent regulation of -- Promoting user-driven Promoting user-driven advanced methods including advanced methods including the intangible value and the intangible value and development as a mainstream development as a mainstream foresight ,, business foresight business liabilities resulting from user- liabilities resulting from user- activity within the public sector activity within the public sector ethnography, internet and user ethnography, internet and user driven innovation activities driven innovation activities -- Adoption of service design Adoption of service design needs analysis needs analysis principles in the public sector principles in the public sector
  12. 12. Policy frameworkuser driven New Tekes funding for innovation The central elements of user-driven innovation policy • Background: Knowledge and Knowledge and o UserRegulatory reform is often performed driven innovation Regulatory reform Infrastructure Infrastructure Incentives for user- Incentives for user- user- capability capability on research and development improvements platforms improvements driven innovation driven innovation development development •• Better utilisation of o Market validation is of Better utilisation often the bottleneck public sector held data public sector held data •• ICT infrastructure ICT infrastructure •• Financial incentives Financial incentives •• Research Research for commercialisation and especially targeting better and user information and user information -- Improvements targeting better Improvements -- New instruments for New instruments for -- More emphasis on user-drivencrucial for user driven innovation More emphasis on user-driven -- Evaluation of data protection Evaluation of data protection quality, trust and more open quality, trust and more open supporting user-driven supporting user-driven innovation innovation and privacy regulations and privacy regulations architectures architectures innovation innovation -- Development of indicators for Development of indicators for -- Making public sector held data Making public sector held data -- Open and interoperable ICT- Open and interoperable ICT- -- New financing criteria for New financing criteria for user-driven innovationPilots, • user-driven innovation demonstrations, for user- Labs,infrastructure supporting user- more readily usable for user- more readily usable Living driven innovation activities testbeds, infrastructure supporting user- existing instruments enabling existing instruments enabling better support for user-driven driven innovation activities driven innovation especially driven innovation especially better support for user-driven •• Education Education learning environments within the public sector within the public sector innovation innovation •• Collaboration with -- Other new types of incentives Other new types of incentives -- Users’ role as an active and Users’ role as an active and Collaboration with for open innovation and for responsible participants users for open innovation and for • Earlier: only the platform usage was funded platforms responsible participants -- Multi-disciplinary education Multi-disciplinary education users -- Regulatory reform to Regulatory reform to •• Development platforms Development and environments for public sector context public sector context and multi-skilled citizens and environments for and multi-skilled citizens empower citizens influence empower citizens influence public private public private -- Emphasis on arts and design Emphasis on arts and design and ability to make choices and ability to make choices •• Building user Building user related knowledge • Now also -- Stimulus for partnerships in related knowledge and skills and skills investments in platforms are being Stimulus for partnerships in partnership partnership awareness and awareness and -- Strategic design as a business Strategic design as a business public service production -- Support for networks that Support for networks that funded development tool (e.g. service development tool (e.g. service public service production enable user-driven innovation enable user-driven innovation channels of influence channels of influence -- Raising awareness of user- Raising awareness of user- design) design) •• Intellectual property activities reaching across activities reaching across Intellectual property driven innovation among driven innovation among -- Intellectual property and Intellectual property and -- Renewal of the institutional different sectors and branches different sectors and branches Renewal of the institutional citizens, businesses and public citizens, businesses and public intellectual asset management intellectual asset management framework to make it more of administration of administration framework to make it more sector sector in open innovation context in open innovation context suitable and supportive for suitable and supportive for -- Stimulus for user influence Stimulus for user influence open and user-driven open and user-driven •• Renewal of public Renewal of public through empowerment and through empowerment and •• Methods and tools Methods and tools innovation innovation sector services sector services improved channels of influence improved channels of influence -- Better availability and use of Better availability and use of -- More consistent regulation of More consistent regulation of -- Promoting user-driven Promoting user-driven advanced methods including advanced methods including the intangible value and the intangible value and development as a mainstream development as a mainstream foresight ,, business foresight business liabilities resulting from user- liabilities resulting from user- activity within the public sector activity within the public sector ethnography, internet and user ethnography, internet and user driven innovation activities driven innovation activities -- Adoption of service design Adoption of service design needs analysis needs analysis principles in the public sector principles in the public sector
  13. 13. Policy framework The central elements of user-driven innovation policy Knowledge and Knowledge and Regulatory reform Regulatory reform Infrastructure Infrastructure Incentives for user- Incentives for user- user- capability capability improvements improvements driven innovation driven innovation development development •• Better utilisation of Better utilisation of public sector held data public sector held data •• ICT infrastructure ICT infrastructure •• Financial incentives Financial incentives •• Research Research and user information and user information -- Improvements targeting better Improvements targeting better -- New instruments for New instruments for -- More emphasis on user-driven More emphasis on user-driven -- Evaluation of data protection Evaluation of data protection quality, trust and more open quality, trust and more open supporting user-driven supporting user-driven innovation innovation and privacy regulations and privacy regulations architectures architectures innovation innovation -- Development of indicators for Development of indicators for -- Making public sector held data -- Open and interoperable ICT- Making public sector held data Open and interoperable ICT- -- New financing criteria for New financing criteria for user-driven innovation user-driven innovation more readily usable for user- more readily usable for user- infrastructure supporting user- existing instruments enabling existing instruments enabling infrastructure supporting user- driven innovation activities driven innovation activities driven innovation especially better support for user-driven better support for user-driven driven innovation especially innovation innovation •• Education Education Increasing within the public sector awarenesswithin the public sector for user- •• Collaboration with -- Other new types of incentives Other new types of incentives -- Users’ role as an active and Users’ role as an active and Collaboration with for open innovation and for responsible participants responsible participants users driven innovationDevelopment platforms users •• Development platforms for open innovation and for public sector context -- Multi-disciplinary education public sector context Multi-disciplinary education -- Regulatory reform to Regulatory reform to and environments for and environments for and multi-skilled citizens and multi-skilled citizens empower citizens influence empower citizens influence public private public private -- Emphasis on arts and design Emphasis on arts and design and ability to make choices and ability to make choices •• Building user Building user partnership partnership related knowledge and skills related knowledge and skills Stimulus A new website (Udi.fi) will be -- Stimulus for partnerships in for partnerships in awareness and awareness and -- Strategic design as a business Strategic design as a business public service production public service production -- Support for networks that Support for networks that established for spreading channels of influence channels of influence development tool (e.g. service development tool (e.g. service enable user-driven innovation enable user-driven innovation -- Raising awareness of user- Raising awareness of user- design) •• Intellectual property of user-driven activities reaching across design) -- Intellectual property and awareness Intellectual property activities reaching across different sectors and branches driven innovation among driven innovation among Intellectual property and -- Renewal of the institutional Renewal of the institutional different sectors and branches citizens, businesses and public citizens, businesses and public intellectual asset management intellectual asset management framework to make it more and for networking innovation framework to make it more of administration of administration sector sector in open innovation context in open innovation context suitable and supportive for suitable and supportive the field actors in for -- Stimulus for user influence Stimulus for user influence open and user-driven open and user-driven •• Renewal of public Renewal of public through empowerment and through empowerment and •• Methods and tools Methods and tools innovation innovation sector services sector services improved channels of influence improved channels of influence -- Better availability and use of Better availability and use of -- More consistent regulation of More consistent regulation of -- Promoting user-driven Promoting user-driven advanced methods including advanced methods including Inno-Suomi Award development as a mainstream the intangible value and the intangible value and 2010 to development as a mainstream foresight ,, business foresight business liabilities resulting from user- liabilities resulting from user- activity within the public sector activity within the public sector ethnography, internet and user ethnography, internet and user highlight user-driven innovationdesign driven innovation activities driven innovation activities -- Adoption of service design Adoption of service needs analysis needs analysis principles in the public sector principles in the public sector
  14. 14. Policy framework The central elements of user-driven innovation policy Knowledge and Knowledge and Regulatory reform Regulatory reform Infrastructure Infrastructure Incentives for user- Incentives for user- user- capability capability improvements improvements driven innovation driven innovation development development •• Better utilisation of Better utilisation of public sector held data public sector held data •• ICT infrastructure ICT infrastructure •• Financial incentives Financial incentives •• Research Research and user information and user information -- Improvements targeting better Improvements targeting better -- New instruments for New instruments for -- More emphasis on user-driven More emphasis on user-driven -- Evaluation of data protection Evaluation of data protection quality, trust and more open quality, trust and more open supporting user-driven supporting user-driven innovation innovation and privacy regulations and privacy regulations architectures architectures innovation innovation -- Development of indicators for Development of indicators for -- Making public sector held data Making public sector held data -- Open and interoperable ICT- Open and interoperable ICT- -- New financing criteria for New financing criteria for user-driven innovation user-driven innovation more readily usable for user- more readily usable for user- infrastructure supporting user- existing instruments enabling existing instruments enabling infrastructure supporting user- driven innovation activities driven innovation activities driven innovation especially better support for user-driven better support for user-driven driven innovation especially innovation innovation •• Education Education within the public sector within the public sector •• Collaboration with -- Other new types of incentives Other new types of incentives -- Users’ role as an active and utilisation of user- Strengthening Users’ role as an active and Collaboration with for open innovation and for for open innovation and for responsible participants responsible participants users users •• Development platforms Development platforms driven innovation Regulatory reform to -- Multi-disciplinary education Multi-disciplinary education platforms -- Regulatory reform to and environments for public sector context public sector context and multi-skilled citizens and environments for and multi-skilled citizens empower citizens influence empower citizens influence public private public private -- Emphasis on arts and design Emphasis on arts and design and ability to make choices and ability to make choices •• Building user Building user related knowledge and skills national Livingpartnerships in Setting up a related knowledge and skills -- Stimulus for partnerships in partnership partnership Stimulus for awareness and awareness and -- Strategic design as a business Strategic design as a business public service production public service production -- Support for networks that Support for networks that development tool –network and mechanism Labs (e.g. service enable user-driven innovation channels of influence channels of influence development tool (e.g. service enable user-driven innovation -- Raising awareness of user- design) to lead it. The objective is to property activities reaching across Raising awareness of user- design) •• Intellectual property Intellectual activities reaching across driven innovation among driven innovation among -- Intellectual property and Intellectual property and -- Renewal of the institutional different sectors and branches different sectors and branches Renewal of the institutional develop the network and to make itit more citizens, businesses and public citizens, businesses and public intellectual asset management intellectual asset management framework to make more of administration of administration framework sector sector in open innovation context methodology and opportunities for in open innovation context suitable and supportive for suitable and supportive •• Renewal of public -- Stimulus for user influence Stimulus for user influence open and user-driven Renewal of public •• Methods and tools Methods businesses to utilise it,user-driven forand tools open and innovation innovation sector services sector services through empowerment and through empowerment and improved channels of influence improved channels of influence -- Better availability and use network More consistent regulation of linking the of Better availability and use of -- More consistent regulation of with EU -- Promoting user-driven Promoting user-driven advanced methods including advanced methods including the intangible value and the intangible value and development as a mainstream development as a mainstream foresightnetwork foresight ,, business business liabilities resulting from user- liabilities resulting from user- activity within the public sector activity within the public sector ethnography, internet and user ethnography, internet and user driven innovation activities driven innovation activities -- Adoption of service design Adoption of service design needs analysis needs analysis principles in the public sector principles in the public sector
  15. 15. Policy framework The central elements of user-driven innovation policy Knowledge and Knowledge and Regulatory reform Regulatory reform Infrastructure Infrastructure Incentives for user- Incentives for user- user- capability capability improvements improvements driven innovation driven innovation development development •• Better utilisation of Better utilisation of public sector held data public sector held data •• ICT infrastructure ICT infrastructure •• Financial incentives Financial incentives •• Research Research and user information and user information -- Improvements targeting better Improvements targeting better -- New instruments for New instruments for -- More emphasis on user-driven More emphasis on user-driven -- Evaluation of data protectionDesign-thinking more open Enhancing Evaluation of data protection quality, trust and more open quality, trust and supporting user-driven supporting user-driven innovation innovation and privacy regulations and privacy regulations architectures architectures innovation innovation -- Development of indicators for Development of indicators for -- Making public sector held data Making public sector held data -- Open and interoperable ICT- Open and interoperable ICT- -- New financing criteria for New financing criteria for user-driven innovation user-driven innovation Formulating common development objectivesinstruments enabling more readily usable for user- more readily usable for user- infrastructure supporting user- existing instruments enabling existing and infrastructure supporting user- driven innovation activities driven innovation activities driven innovation especially better support for user-driven better support for user-driven driven innovation especially •• Education Education assessing the needthe public sector within the within topublic sector strengthen and centralise innovation innovation •• Collaboration with -- Other new types of incentives Other new types of incentives -- Users’ role as an active and Users’ role as an active and Collaboration withnational tasks in promoting design (e.g. UK Design and for for open innovation and for for open innovation responsible participants responsible participants users users •• Development platforms Development platforms -- Multi-disciplinary education Multi-disciplinary education Council) -- Regulatory reform to Regulatory reform to and environments for public sector context public sector context and multi-skilled citizens and environments for and multi-skilled citizens empower citizens influence empower citizens influence public private public private -- Emphasis on arts and design and ability to make choices •• Building user design projects as part ofBuilding user Emphasis on arts and design and ability to make choices related knowledge and skills related knowledge and skills -- Stimulus for partnerships in service partnership Piloting Stimulus for partnerships in partnership the World awareness and awareness and -- Strategic design as a business Strategic design as a business public service production Capital Support for networks that awareness aboutinfluence Design public service production -- Support for networks that –plan and raising channels of influence development tool (e.g. service enable user-driven innovation channels of development tool (e.g. service enable user-driven innovation -- Raising awareness of user- Raising awareness of user- design) design) •• Intellectual opportunities ofactivities reaching across in renewing public among Intellectual property property service design activities reaching across driven innovation among driven innovation -- Intellectual property and Intellectual property and -- Renewal of the institutional different sectors and branches different sectors and branches intellectual asset management intellectual asset management services Renewal of the institutional framework to make it more of administration of administration citizens, businesses and public citizens, businesses and public framework to make it more sector sector in open innovation context in open innovation context suitable and supportive for suitable and supportive for -- Stimulus for user influence Stimulus for user influence open and user-driven open and user-driven •• Renewal of public Renewal of public through empowerment and •• Methods and tools Methods and tools innovation innovation Activating utilisation of design in small and medium of influence sector services sector services through empowerment and improved channels of influence improved channels -- Better availability and use of Better availability and use of sized enterprises with user-driven of developer -- More consistent regulation of More consistent regulation of Promoting the help -- Promoting user-driven advanced methods including advanced methods including the intangible value and the intangible value and development as a mainstream development as a mainstream foresight ,, business foresight business organisations and networks, renewing public liabilities resulting from user- liabilities resulting from user- activity within the public sector activity within the public sector ethnography, internet and user driven innovation activities -- Adoption of supporting ethnography, internet and user needs analysis enterprise services for service design utilisation of driven innovation activities Adoption of service design needs analysis principles in the public sector principles in the public sector design (e.g. DesignStart)
  16. 16. User driven innovation: Less organized, yet success stories can be recognized • Theseus: User focused What is demand and user-driven innovation • Software concept product design • Demola.fi • PROFCOM Software and digital media aiming at? production • Fimecc (CSTI) Machinery, mate- rials, industries • IDEAnet, Vectia: everyday • Foresight and observation innovation research • Hapimm: Usability study of mobile equipment Telecom and Real estate and • Tee Parannus • Open source campaign electronics construction software, Google, industries •Teke’s Tori web Facebook portal • SUXES • Built Environment Innovations (CSTI) • Field of ICT (CSTI) Energy and • Design of oil • User Driven Open Bio and health innovation environment destruction service technologies • Personified Health and well medical • In developing countries being, services treatment involving civic organizations in 14.10.2009 development work • Forum Virium: • Cleen (CSTI) Healthy city • Service voucher Tekes activities in customer interface
  17. 17. How to integrate every day Photo: © Lappset Group Oy situations into product development?
  18. 18. 7. Evaluating the impact of the action plan Visit: www.udi.fi

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