This presentation from Form Virium Helsinki discusses and advocates harnessing the innovative capacities of entire communities to bring forth optimal city management. The focus is on overcoming the traditional challenges between public sector organizations and citizens.

1. Forum
Virium
Helsinki
New service innovations –
in cooperation with companies,
public sector organizations
and citizens.
Pauliina Smeds, 11/2012

2. Contents
Kuva: Olli-Pekka Orpo
Introduction to Forum Virium Helsinki 3
2 • Mission, vision, members & focus areas
Examples of Innovation Projects
1. Smart City: Empowering & harnessing the innovation
capacity of the urban community: e.g., City Service
Development Kit & Open Cities project 5
2. Pioneering the Open Data movement in Finland:
Helsinki Region Infoshare, Apps4Finland, Open Helsinki 6
1 3.Wellbeing: New solutions for healthcare:
e.g.: Healthy Borough Programme; HealthStand,
Health Card, Virtual Home Care, Collective
School: Encouraging pupil engagement
4. Innovative Procurements
Kuva: Katja Virta
5. New Forms of Media:
e.g.: Stadi.TV & Urban Media Surfaces
Kuva: Olli-Pekka Orpo
6. Growth Coaching: supporting internationalisation of SME’s
7. International Networks and cooperation with
World Design Capital Helsinki 2012
Kuva: Susanna Ollila
4 7

3. New service innovations
in cooperation with companies,
public sector organizations and citizens.
Forum Virium Helsinki is a part of the City of Helsinki Group.

4. Mission
Forum Virium Helsinki is
an innovator and an initiator
of new kind of cooperation
between companies,
public sector organizations and
citizens. The aim is to create
internationally competitive
services that are based on
the real needs of users.
Photo: flickr: a4gpa's photostream

5. Vision
Helsinki metropolitan area
is the capital of digital
services in Europe.
Partners and members of
Forum Virium Helsinki have
created remarkable new
business and growth.

6. Cultivating
Urban
Innovations

7. Harnessing
the
innovation
capacity of
the entire
urban
community

8. Anchor Public
Companies Sector
Member Companies

9. Focus Areas
Smart City
Innovative Procurements
Innovation Communities
Wellbeing
Growth Coaching
New Forms of Media
Expected:
Environment & Sustainability

10. City Service Development Kit Smart
Opening up
public data
Open Helsinki
City
City as an interface
International harmonization

11. CitySDK
• Toolkit for developing
digital city services:
opening up and
harmonizing city
interfaces, processes
& standards
• Eight European cities,
15 companies and
research partners involved
• http://www.citysdk.eu/

12. Open Cities
Data.opencities.net
– a data catalogue summing up the sources of open data in Europe
• Boosting innovation by opening up and utilizing
public data sources
• Open Cities App Challenge as well as
national app challenges
• opencities.net
Kuva: HKI kuvapankki / Seppo Laakso

13. Code for Europe
• Code for America brought to Europe
– Bringing tech talents to contribute
making cities more open & efficient
• Supporting the renewal of public services
• talents with out-of-box answers to city challenges
• technological innovations
• community engagement
• Part of the EU project
”Commons for Europe”
www.codeforeurope.net

14. Helsinki
Region
Infoshare
• Public data pools from the
Helsinki Region as open regional
data
• The opened data is ready to be
used by anyone freely at no cost
• One main goal is to pilot an open
data activity model and its
implications to both the producers
and end users of the data
Datakuvat: Informaatiomuotoilu.fi
– Learning by doing
– Sharing the lessons learned

15. Kuva: Pertti Nisomem
Mayor's Achievement of the Year
Prize to Helsinki Region Infoshare

16. Opening up
public data
Why?
• Boosts the ecosystem as
a whole by fostering new
business opportunities,
innovations and economic
growth
• Makes city governance more
effective, saves public costs
• Increases transparency

17. Apps4Finland
competition
Encourages
citizens to develop
new ways to
utilize open data
http://www.apps4finland.fi/fi/en
Kuva: Olli-Pekka Orpo

18. An emerging
trend: data
visualization
• Illustrates the data
and makes it more
perceivable
• http://www.hri.fi/visualisointiblog
– Data visualization
examples and tools
Datakuvat: Informaatiomuotoilu.fi

19. World Design
Capital Helsinki
2012
Open Data one of the
main themes
More information:
openhelsinki.fi
Kuva: Teppo Hudson

20. Vision: Digital City Card

21. Travel card
introduced in
event logistics
• Smart badges used by staff &
competitors at Open Europeans
Helsinki 2011 Sailing Race
• 1600 end-users during a two
week event
Kuva: Suomen Purjehdus ja veneily

22. Better everyday
at daycare
• Nappula pilot: testing NFC
technology at daycare to
ease everyday operations
and to free time from
administrative routines
• Tools for presence monitoring

23. Tramstop Wall
-services
through city
tags
• Piloting new service
offering through
electronic RFID tags
• Virtual message wall
for tram passengers
• SMS tram ticket
through NFC

24. Smart City
guiding you
Kuva: Susanna Ollila

25. Walk and
Feel Helsinki
Digitally guided
route for cruise passengers
• Mobile guide with tourist
information to attract cruise
passengers
• Signposts with digital tags,
access to information on
Helsinki with mobile phone
Kuva: Susanna Ollila

26. Services for
elderly people
Wellbeing
Virtual home care
Healthcare
technology
Healthy Borough
Programme
Encouraging
pupil
engagement

27. Societal challenges
in healthcare
Citizens are ageing, the demand for
healthcare services rises
Large amount of the workforce will
reach retirement age
At the same time with the growing
shortage of helping hands, there is an
acute need for new solutions &
improvements in effectiveness

28. Healthy Borough Programme
The HealthStand
by the City of Helsinki
Health Centre
• One of the pilots testing
services brought to the places
where people are
• The HealthStand is an ongoing
service in Itis Shopping Centre
Kuva: Kimmo Brandt
to support the self-care of the
residents
• Offers guidance and advice on
how to promote good health
and prevent illness
Kuva: Kimmo Brandt

29. Healthy Borough Programme
The Digital Health Card
by the City of Helsinki Health Centre
• To sieve hidden diabetes cases
and cardiovascular diseases
• Online health checks,
laboratory tests, online health
couching
• Promising results: sieved
successfully individuals with
increased risk of the
diseases. 5000 residents were
invited to the pilot,
800 participated

30. The Health Card was presented
Kuva: Tomi Parkkonen / Laatukeskus Excellence Finland
the Excellence Finland award
for quality innovation
by the president of Finland

31. Virtual
home care
• Customers of the Helsinki City Home
Care experimented virtual home
care with integrated alarm function
• Promising results: the pilot is
extended and prolonged
– Preliminary results: virtual home
care increases both the sense of
security of home care customers, as
well as social interaction between
customers & home care

32. Storytelling games
preventing loneliness
• Developing & testing digital storytelling games that stimulate
social connectedness among elderly
• Games designed together with the elderly in the Netherlands,
Finland, Sweden & Denmark
• www.express2connect.org

33. Looking for the
best healthcare
for everybody
Using operations management
to improve healthcare
outcomes and to develop
healthcare system scenarios
Lehtikuva, Roope Salonen
• tools, methods, and models
to create better & more
sustainable health systems
• quality of care, cost,
efficiency & accessibility
• www.managedoutcomes.eu

34. Encouraging
childrens
participation
• Four projects to increase
communality at schools
and to strengthen inclusion
of the pupils
• Pupils, teachers and other
school staff develop digital
services in collaboration with
parents and other
stakeholders of schools

35. Innovative
procurements
• The pre-commercial
procurement (PCP)
process tested in Finland
for the first time
• The aim is to rejuvenate
public services by
procuring innovative
solutions
• Project: SILVER:
Supporting Independent
Living of the Elderly
through Robotics

36. New Forms
Urban media screens of Media
Stadi.TV,
the voice of
Helsinki people Workshops and
education
on media
production

37. Open, local
and social media:
http://stadi.tv and cable

38. Stadi.TV
• Citizen media platform:
provides new means for
resident involvement
• Increases city’s transparency
-HelsinkiKanava
• Content production
education & workshops:
boosting media literacy &
skills of the residents
Kuva: Kalle Kuisma, m-cult

39. Media Master Plan
• Examines business opportunities, as well as new content
related possibilities of digital media screens
• Trials: e.g., urban screen pilot on the wall of the department
store Sokos in downtown Helsinki, Helsinki Tourist Studio’s
media surfaces implementation
Kuva: Kaisa Eskola, FVH

40. City of
Helsinki
media screens
• Urbanflow concept draws
visions for the utilization
of urban media screens
– helsinki.urbanflow.io
• New opportunities for
business and for further
developing Open Helsinki
• Promotes tourism and
strengthens the image
of Helsinki

41. Branding the Baltic Sea
Region as one unity
• Baltic metropoles increasing the Baltic Sea Region’s
competitiveness by branding it as one unity
• Attracting investors, tourists & talents to the region
• Accelerating the identity building dialogue in the region
• Awakening interest in the common good of the Baltic Sea Region
http://www.hel.fi/hel2/onebsr/

42. Growth Coaching
For internationalization
of SMEs
Tailored for
SME's business needs
Since 2006 almost 200 companies
Expertise in coaching
Steady track record
Kuvat: Olli-Pekka Orpo

43. Growth Coaching
Boosting internationalization of SMEs
• Offers an additional tool for promoting diversity and
dynamic development
• No business area or age limitations for companies
• Has been developed in co-operation with businesses,
low bureaucracy
• Produced by Forum Virium Helsinki for City of
Helsinki Economic Development
Kuva: Mia Uronen

44. Promoting international
networks of the City of Helsinki
• Project partnerships & networking
–Cooperation & benchmarking:
projects, cities, companies,
communities
– Active member of European
Network of Living Labs (ENoLL)
• Decision-makers & investors
Kuva: Olli-Pekka Orpo
–Lobbying, project funding
• High quality research
–New information, insight & foresight

45. Partner of World Design
Capital Helsinki 2012
The main theme: Open Data
• Helsinki Region Infoshare the main partnership, more info
on the events, competitions, etc: http://openhelsinki.fi
• WDC Channel on Stadi.TV: http://stadi.tv
• wdchelsinki2012.fi/en

46. Thank You!
pauliina.smeds@forumvirium.fi