Communications Continuity  Pandemic Flu Preparation for the Enterprise May 1st, 2009   Jim Cashel Forum One Communications...
Communications Continuity <ul><li>“ Enhance communications and information technology infrastructures as needed to support...
Key Challenges <ul><li>A full strategy will involve a  mosaic  of collaborative technologies (possibly  10 - 20  separate ...
Communications Challenges <ul><li>Public Communications </li></ul><ul><li>Internal Communications </li></ul><ul><li>Meetin...
Public Communications <ul><li>Home Page Announcements </li></ul><ul><li>Home Page Blog </li></ul><ul><li>Third Party Blog ...
Internal Communications <ul><li>Intranet Announcements </li></ul><ul><li>Work Space Announcements </li></ul>Custom Intrane...
Meetings <ul><li>Phone Conferencing </li></ul><ul><li>Web Conferencing </li></ul>ConferenceCall.com ReadyTalk WebEx
Project Work <ul><li>Intranet Services </li></ul><ul><li>Workspaces </li></ul>Custom Intranet ProjectSpaces Google Groups ...
Internal Policies <ul><li>Wiki </li></ul><ul><li>Workspaces </li></ul>MediaWiki SocialText ProjectSpaces.com
Required Platforms <ul><li>Web Site CMS </li></ul><ul><li>Intranet </li></ul><ul><li>Meeting Platforms </li></ul><ul><li>B...
Platforms <ul><li>Blogs:  Corporate Blog (or any topic) </li></ul><ul><li>Wikis:  Guidelines Documents, Conferences </li><...
Tactics for Introducing Technologies <ul><li>Pilots </li></ul><ul><li>Use Selected Staff </li></ul><ul><li>Invite Periodic...
Expecting the Unexpected <ul><li>The newest web applications are the  most powerful  (by far) </li></ul>
Katrina: Wikipedia
Katrina: Google Maps + User Overlays
Katrina: Peoplefinder
Peoplefinder: Results <ul><li>10pm Sunday: Database goes up </li></ul><ul><li>4am Monday: 7,000 records </li></ul><ul><li>...
Key Challenges <ul><li>A full strategy will involve a  mosaic  of collaborative technologies (possibly  10 - 20  separate ...
Communications Continuity  Pandemic Flu Preparation for the Enterprise May 1st, 2009   Jim Cashel Forum One Communications...
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Communications Continuity: Pandemic Flu Preparation for the Enterprise / Jim Cashel, Forum One Communications

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A quick review of communications planning for the enterprise as part of a response to pandemic flu. Key points: you require a mosaic of technologies (12-20), and they need to be in use before the pandemic strikes. Contact Jim Cashel cashel@ForumOne.com .

Contact: Jim Cashel / jcashel@ForumOne.com / http://www.ForumOne.com .

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  • Communications Continuity: Pandemic Flu Preparation for the Enterprise / Jim Cashel, Forum One Communications

    1. 1. Communications Continuity Pandemic Flu Preparation for the Enterprise May 1st, 2009 Jim Cashel Forum One Communications cashel@ForumOne.com / 703 652 4374
    2. 2. Communications Continuity <ul><li>“ Enhance communications and information technology infrastructures as needed to support employee telecommuting and remote customer access” </li></ul><ul><li>-- checklist item #23 </li></ul><ul><li>PandemicFlu.gov </li></ul>
    3. 3. Key Challenges <ul><li>A full strategy will involve a mosaic of collaborative technologies (possibly 10 - 20 separate technologies) </li></ul><ul><li>Communications continuity will only work if based on technologies that are in use , not technologies introduced during a pandemic. </li></ul>
    4. 4. Communications Challenges <ul><li>Public Communications </li></ul><ul><li>Internal Communications </li></ul><ul><li>Meetings </li></ul><ul><li>Project Work </li></ul><ul><li>Internal Policy </li></ul>
    5. 5. Public Communications <ul><li>Home Page Announcements </li></ul><ul><li>Home Page Blog </li></ul><ul><li>Third Party Blog </li></ul>We use (for example) Drupal WordPress TypePad
    6. 6. Internal Communications <ul><li>Intranet Announcements </li></ul><ul><li>Work Space Announcements </li></ul>Custom Intranet ProjectSpaces.com Del.icio.us
    7. 7. Meetings <ul><li>Phone Conferencing </li></ul><ul><li>Web Conferencing </li></ul>ConferenceCall.com ReadyTalk WebEx
    8. 8. Project Work <ul><li>Intranet Services </li></ul><ul><li>Workspaces </li></ul>Custom Intranet ProjectSpaces Google Groups LinkedIn Groups
    9. 9. Internal Policies <ul><li>Wiki </li></ul><ul><li>Workspaces </li></ul>MediaWiki SocialText ProjectSpaces.com
    10. 10. Required Platforms <ul><li>Web Site CMS </li></ul><ul><li>Intranet </li></ul><ul><li>Meeting Platforms </li></ul><ul><li>Blogs </li></ul><ul><li>Wikis </li></ul><ul><li>Workspaces </li></ul>
    11. 11. Platforms <ul><li>Blogs: Corporate Blog (or any topic) </li></ul><ul><li>Wikis: Guidelines Documents, Conferences </li></ul><ul><li>Workspaces: Any workgroup (such as Pandemic Flu planning group) </li></ul>
    12. 12. Tactics for Introducing Technologies <ul><li>Pilots </li></ul><ul><li>Use Selected Staff </li></ul><ul><li>Invite Periodic Postings </li></ul>
    13. 13. Expecting the Unexpected <ul><li>The newest web applications are the most powerful (by far) </li></ul>
    14. 14. Katrina: Wikipedia
    15. 15. Katrina: Google Maps + User Overlays
    16. 16. Katrina: Peoplefinder
    17. 17. Peoplefinder: Results <ul><li>10pm Sunday: Database goes up </li></ul><ul><li>4am Monday: 7,000 records </li></ul><ul><li>8am Monday: 12,0000 records </li></ul><ul><li>9pm Monday: 50,000 records </li></ul><ul><li>Total: 640,000+ records </li></ul>
    18. 18. Key Challenges <ul><li>A full strategy will involve a mosaic of collaborative technologies (possibly 10 - 20 separate technologies) </li></ul><ul><li>Communications continuity will only work if based on technologies that are in use , not technologies introduced during a pandemic. </li></ul>
    19. 19. Communications Continuity Pandemic Flu Preparation for the Enterprise May 1st, 2009 Jim Cashel Forum One Communications cashel@ForumOne.com / 703 652 4374
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