Communications Continuity: Pandemic Flu Preparation for the Enterprise / Jim Cashel, Forum One Communications
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Communications Continuity: Pandemic Flu Preparation for the Enterprise / Jim Cashel, Forum One Communications

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A quick review of communications planning for the enterprise as part of a response to pandemic flu. Key points: you require a mosaic of technologies (12-20), and they need to be in use before the ...

A quick review of communications planning for the enterprise as part of a response to pandemic flu. Key points: you require a mosaic of technologies (12-20), and they need to be in use before the pandemic strikes. Contact Jim Cashel cashel@ForumOne.com .

Contact: Jim Cashel / jcashel@ForumOne.com / http://www.ForumOne.com .

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Communications Continuity: Pandemic Flu Preparation for the Enterprise / Jim Cashel, Forum One Communications Presentation Transcript

  • 1. Communications Continuity Pandemic Flu Preparation for the Enterprise May 1st, 2009 Jim Cashel Forum One Communications cashel@ForumOne.com / 703 652 4374
  • 2. Communications Continuity
    • “ Enhance communications and information technology infrastructures as needed to support employee telecommuting and remote customer access”
    • -- checklist item #23
    • PandemicFlu.gov
  • 3. Key Challenges
    • A full strategy will involve a mosaic of collaborative technologies (possibly 10 - 20 separate technologies)
    • Communications continuity will only work if based on technologies that are in use , not technologies introduced during a pandemic.
  • 4. Communications Challenges
    • Public Communications
    • Internal Communications
    • Meetings
    • Project Work
    • Internal Policy
  • 5. Public Communications
    • Home Page Announcements
    • Home Page Blog
    • Third Party Blog
    We use (for example) Drupal WordPress TypePad
  • 6. Internal Communications
    • Intranet Announcements
    • Work Space Announcements
    Custom Intranet ProjectSpaces.com Del.icio.us
  • 7. Meetings
    • Phone Conferencing
    • Web Conferencing
    ConferenceCall.com ReadyTalk WebEx
  • 8. Project Work
    • Intranet Services
    • Workspaces
    Custom Intranet ProjectSpaces Google Groups LinkedIn Groups
  • 9. Internal Policies
    • Wiki
    • Workspaces
    MediaWiki SocialText ProjectSpaces.com
  • 10. Required Platforms
    • Web Site CMS
    • Intranet
    • Meeting Platforms
    • Blogs
    • Wikis
    • Workspaces
  • 11. Platforms
    • Blogs: Corporate Blog (or any topic)
    • Wikis: Guidelines Documents, Conferences
    • Workspaces: Any workgroup (such as Pandemic Flu planning group)
  • 12. Tactics for Introducing Technologies
    • Pilots
    • Use Selected Staff
    • Invite Periodic Postings
  • 13. Expecting the Unexpected
    • The newest web applications are the most powerful (by far)
  • 14. Katrina: Wikipedia
  • 15. Katrina: Google Maps + User Overlays
  • 16. Katrina: Peoplefinder
  • 17. Peoplefinder: Results
    • 10pm Sunday: Database goes up
    • 4am Monday: 7,000 records
    • 8am Monday: 12,0000 records
    • 9pm Monday: 50,000 records
    • Total: 640,000+ records
  • 18. Key Challenges
    • A full strategy will involve a mosaic of collaborative technologies (possibly 10 - 20 separate technologies)
    • Communications continuity will only work if based on technologies that are in use , not technologies introduced during a pandemic.
  • 19. Communications Continuity Pandemic Flu Preparation for the Enterprise May 1st, 2009 Jim Cashel Forum One Communications cashel@ForumOne.com / 703 652 4374