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Winning In The Age Of The Customer

by on Dec 11, 2013

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Forrester Research CEO George Colony's presentation at LeWeb, Paris, December 11, 2013. The age of the customer is a 20-year business cycle in which the most successful companies will reinvent ...

Forrester Research CEO George Colony's presentation at LeWeb, Paris, December 11, 2013. The age of the customer is a 20-year business cycle in which the most successful companies will reinvent themselves to systematically understand and serve increasingly powerful customers.

Learn more about The Age Of The Customer: http://forr.com/1hluQvd

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Winning In The Age Of The Customer Winning In The Age Of The Customer Presentation Transcript