Defining The Business Technology Agenda
 

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Defining The Business Technology Agenda

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Forrester Research CEO George Colony's presentation at ICT CIO Day, November 26, 2013. In a climate where power has shifted to the customer, CIOs and their technology management organizations must ...

Forrester Research CEO George Colony's presentation at ICT CIO Day, November 26, 2013. In a climate where power has shifted to the customer, CIOs and their technology management organizations must focus on the business technology agenda those: the technology, systems, and processes to win, serve, and retain customers.

Learn more about succeeding with empowered customers: http://forr.com/1lK9zw5

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