Communicating Across Culture<br />
The importance of interculturalcommunication<br />Globalization of Market<br />Technological Advancements<br /> Multicultu...
Understanding Culture<br /> Culture is complex system of values, traits,<br />    morals, and customs shared by a society....
Characteristics of Culture<br />Culture is learned<br />      In western culture, too close<br />      means violation.<br...
Prototypes<br />Mental representations based on general<br />   characteristics that are not fixed and rigid, but<br />   ...
Dimensions of Culture<br />Context<br /> Individualism<br /> Communication style<br /> Time orientation<br />
Context<br />The dependence to environment of a situation<br />Low-context cultures depend less on the<br />    environmen...
Explicit and Implicit Communication<br />High-context/implicit communication cultures<br />Low-context/explicit communicat...
Individualism<br />An attitude of independence and freedom<br />    from control.<br /> Members of many low-context cultur...
Individualism<br />Low-Context Culture<br />High-Context Culture<br />Individualism<br /> Individual action and<br />    p...
Time Orientation<br />North American tend to correlate time with<br />    productivity, efficiency.<br /> In other culture...
Achieving Intercultural Sensitivity<br />Avoiding Ethnocentrism:<br />       The belief in the superiority of one’s owned ...
Personal Space in the USA<br />Intimate distance<br />18”<br />Personal distance<br />18” to 4’<br />Social distance<br />...
The Barriers of Cross Cultural Communications<br />Body Language<br />Etiquette<br />Establishing trust<br />Religious Bel...
Improving Cross-Culture Communication<br />Improving Intercultural Proficiency &Communication<br />Study your own culture ...
Upcoming SlideShare
Loading in...5
×

Cross-Cultural Communication

906

Published on

PPT of Cross-Cultural Communication

Published in: Education, Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
906
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
20
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Cross-Cultural Communication

  1. 1. Communicating Across Culture<br />
  2. 2. The importance of interculturalcommunication<br />Globalization of Market<br />Technological Advancements<br /> Multicultural Work Force<br />
  3. 3. Understanding Culture<br /> Culture is complex system of values, traits,<br /> morals, and customs shared by a society.<br /> Culture is a system for creating, sending,<br /> storing, and processing information.<br />
  4. 4. Characteristics of Culture<br />Culture is learned<br /> In western culture, too close<br /> means violation.<br /> Cultures are inherently logical<br /> In Japan, Barbie doll was a failure because of the toothy<br /> smile.<br />Culture combines the visible and invisible<br /> In Japan, harmony with the environment is important<br />Culture is dynamic<br /> Culture change as a result of migration, disasters, and<br /> wars<br />
  5. 5. Prototypes<br />Mental representations based on general<br /> characteristics that are not fixed and rigid, but<br /> rather are open to new definition.<br /> Dynamic abed may change<br /> Based on objective observations.<br /> Example<br /> Latin businesspeople often talk about their<br /> families before getting down to business.<br /> This prototype is generally accurate, but it may not<br /> universally apply and it may change over time.<br />
  6. 6. Dimensions of Culture<br />Context<br /> Individualism<br /> Communication style<br /> Time orientation<br />
  7. 7. Context<br />The dependence to environment of a situation<br />Low-context cultures depend less on the<br /> environment of a situation to convey meaning<br /> than do high-context cultures.<br /> Low-context cultures: North America, Western<br /> Europe<br />High-context cultures: Japan, China, Arab.<br /> People in low-context cultures tend to be<br /> logical, analytical, and action oriented<br />
  8. 8. Explicit and Implicit Communication<br />High-context/implicit communication cultures<br />Low-context/explicit communication cultures<br />Japanese<br />Arabs<br />Latin Americans<br />Italians<br />English<br />French<br />North Americans<br />Scandinavians<br />Germans<br />Swiss Germans<br />
  9. 9. Individualism<br />An attitude of independence and freedom<br /> from control.<br /> Members of many low-context cultures value<br /> independence and freedom from control.<br /> Tradition, ceremony, and social rules are more<br /> important in high-context culture<br />
  10. 10. Individualism<br />Low-Context Culture<br />High-Context Culture<br />Individualism<br /> Individual action and<br /> personal<br /> responsibility<br />Collectivist<br />Membership, group,<br /> teams<br />Group value, duties,<br /> and decision<br /> Resist independence<br />
  11. 11. Time Orientation<br />North American tend to correlate time with<br /> productivity, efficiency.<br /> In other cultures time may be perceived as an<br /> unlimited resource.<br /> Westerners value a direct, straightforward<br /> communication style.<br /> Westerners: sound of words<br /> Asian: meaning of words<br />Communication Style<br />
  12. 12. Achieving Intercultural Sensitivity<br />Avoiding Ethnocentrism:<br /> The belief in the superiority of one’s owned race.<br /> Bridging the Gap<br /> Empathy: trying to see the world through<br /> another’s eyes.<br /> Saving face: indirectly respect the feelings and<br /> dignity of others<br /> Patience: tolerance, patient, silent<br />
  13. 13. Personal Space in the USA<br />Intimate distance<br />18”<br />Personal distance<br />18” to 4’<br />Social distance<br />4’ to 8’<br />
  14. 14. The Barriers of Cross Cultural Communications<br />Body Language<br />Etiquette<br />Establishing trust<br />Religious Belief<br />Social habits<br />
  15. 15. Improving Cross-Culture Communication<br />Improving Intercultural Proficiency &Communication<br />Study your own culture first.<br /> Learn about other culture.<br /> Curb ethnocentrism<br /> Seek common ground<br /> Observe nonverbal cues in your culture<br /> Use simple English<br /> Adapt to local Preferences<br />
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×