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“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
“Idea Lab” Collaborative innovation
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“Idea Lab” Collaborative innovation

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Intervento di Sergio Farrioli (Corporate Social Responsability e “Zero Waste Project“ Director di Luxottica Group) al Workshop: Crescita e nuove sfide di mercato: 'Social Enterprise' come modello di …

Intervento di Sergio Farrioli (Corporate Social Responsability e “Zero Waste Project“ Director di Luxottica Group) al Workshop: Crescita e nuove sfide di mercato: 'Social Enterprise' come modello di successo per l'impresa competitiva del 18 ottobre 2012

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  • 1. “Idea Lab”CollaborativeinnovationAltavilla Vicentina October 18th 2012
  • 2. Luxottica Group overview* 1 11 >8 mn Group Plants OneSight patients 130 45 >55 mn Countries Brands Manufactured frames 64,000 ~7,000 >60 mn People Stores Customers * Data refers to 2011 2
  • 3. 50 years of excellence 2011 Strengthening A first-class brand portfolio Latam retail Acquisition of Oakley 2009 First step into retail in Latin America 2007 2006 Starting retail expansion in China 2004 Strengthening retail in North America: Cole National 2003 OPSM Acquisition of Ray-Ban 2001 Entry into sun retail: Sunglass Hut 2000 LISTING ON BORSA ITALIANA Acquisition of Persol 1999 Acquisition of Vogue 1998 Entering the MVC business in US: EyeMedStarting license agreements with the fashion industry 1995 Entry into optical retail: LensCrafters 1990 LISTING ON NYSE 1974 Entrance in wholesale distribution A vertically 1971 Launch of 1st collection of prescription eyewear integrated1961 Producer of frames components business model 3
  • 4. 64,000 “Luxotticans” 35 57% 15% Languages Generation Y In emerging countries … here we are 4
  • 5. The best brand portfolio in the industry A strong and diversified brand portfolio House brands License brands (1) (2) (1) Starting from 2012 (2) Starting from 2013 5
  • 6. Leader in optical and sun retail A strong and diversified retail brand portfolio Over 7,000 stores worldwide Leading premium optical retailer in: North America Asia-Pacific Latin America Greater China Optical Leading specialty premium sun retailer worldwide Leading operator of leased optical departments in host stores in North America One of the largest managed vision care Sun operators in the US, through EyeMed 6
  • 7. Social Innovation as achange agent
  • 8. Lux Idea Lab: what it is all about
  • 9. Idea Lab and launched Challenges Working environment : Your Voice: (sede Milano) How can we improve our Events: Help us to Raccogliere spunti e idee working environment realize your Zero per costruire un luogo di reducing waste and Waste Day lavoro che sia ancora piu consumption and live coinvolgente e bello da better? vivere
  • 10. Waste Day •Reduce shipments: How is possibil our shipments and material usage to km/miles, co2, space..?Slide che faccia capire cosa è e come funziona •Idee Corporate - Your Voice
  • 11. Social Innovation as a change agent • Engage people on current business needs (especially Y generation) • Cross geographies, organizations, hierarchyPeoplemanagementProjectmanagement
  • 12. Cross hierarchy: The workplace is changingFormal Organization Informal Organization• Hierarchy • Collaboration• Authority • Reputation and trust• Top-down • Bottom-up• Command&Control • Engagement• Taylor and Ford • Wenger• Atom • Bit & Knowledge
  • 13. Social Innovation as a change agent • Engage people on current business needs (especially Y generation) • Cross hierarchy, geographies, organizations • Contaminate cultures, ideas and experiencesPeople • Delivery internal communications and trainingmanagementProjectmanagement
  • 14. Delivery internal communications and training
  • 15. Social Innovation as a change agent • Engage people on current business needs (especially Y generation) • Cross hierarchy, geographies, organizations • Contaminate cultures, ideas and experiencesPeople • Delivery internal communications and trainingmanagement • Mapping the community: • Define priorities and network organization • Find key peoples on a specific theme and new talent in the organization • Find not connected people with the topicProjectmanagement
  • 16. “Where Zero Waste should work?”Mapping the community: 1st Priority Environmental practices Packaging & Factories (infrastructure) Transportation Factories Packaging Transportation Working environment Other • Define priorities and network organization • Find key peoples on a specific theme and new talent in the organization • Find not connected people with Working the topic (specific training to be EnvironmentEnvironmental & Other evaluated) Practice
  • 17. “Where Zero Waste should work?”Mapping the community: Business Area AFC & Legal HR/Internal Packaging & Communication Transportation Factories IT Marketing Operations Other Product Development/Design Retail Operation Sales&Field Supply Chain & Logistics • Define priorities and network organization • Find key peoples on a specific theme and new talent in the organization • Find not connected people with Working the topic (specific training to be Environment Environmental & Other evaluated) Practice
  • 18. “Where Zero Waste should work?”Mapping the community: Business Area Packaging & Italian Transportation Factories English • Define priorities and network organization • Find key peoples on a specific theme and new talent in the organization • Find not connected people with Working the topic (specific training to be Environment Environmental & Other evaluated) Practice
  • 19. Social Innovation as a change agent • Engage people on current business needs (especially Y generation) • Cross hierarchy, geographies, organizations • Contaminate cultures, ideas and experiences • Delivery internal communications and trainingPeoplemanagement • Mapping the community: • Define priorities and network organization • Find key peoples on a specific theme and new talent in the organization • Find not connected people with the topic • Understand relations within the CompanyProjectmanagement
  • 20. Leaders network visualization: business area Operations Sales & Field AFC & Legal Marketing Retail Operations HR/Internal Communication Product Dev / Design IT Supply Chain Retail Operations/ Marketing R&DSales & Field US/Oakley • Understand relation within the Company
  • 21. Social Innovation as a change agent • Engage people on current business needs (especially Y generation) • Cross hierarchy, geographies, organizations • Contaminate cultures, ideas and experiences • Delivery internal communications and trainingPeoplemanagement • Mapping the community: • Define priorities and network organization • Find key peoples on a specific theme and new talent in the organization • Find not connected people with the topic • Understand relations within the Company • Generate relevant, out of the box, shared and usable ideasProjectmanagement
  • 22. Generate relevant, out of the box, shared and usableideasIdea Evaluation Action Plan
  • 23. Social Innovation as a change agent • Engage people on current business needs (expecially Y generation) • Cross hierarchy, geographies, organizations • Contaminate cultures, ideas and experiencesPeople • Delivery internal communications and trainingmanagement • Define priorities and network organization • Find key peoples on a specific theme and new talent in the organization • Find not connected people with the topic (specific training to be evaluated) • Understand relations within the Company • Generate relevant, out of the box, shared and usable ideasProjectmanagement • Know How in the Company • Speed the people connection on a specific tasks
  • 24. Bulletin & Results 25
  • 25. Thank you!
  • 26. Allegati
  • 27. Idea Lab project overview Mapping the Zero Waste Idea community Ideas generation evaluation 2-3 month 4-6 weeks 2-4 weeks Phase 1 Phase 2 Phase 3
  • 28. Survey questions
  • 29. Survey questions
  • 30. Key People: Innovation leaders Explorers Exploiters Leaders Leaders (Most nominated) (Most nominated) Paolo Pezzutto Paolo Pezzutto Fabio Borsoi Fabio Borsoi Federico Gianluigi Buffa Federico Gianluigi Buffa Liesl Holtz Paolo Sibillon Massimo Vian Mario Mollo Mario Mollo Liesl Holtz Andrea Gallina Jr Massimiliano Mutinelli Daniell Luo Cocco Michele Rosanna Spagnol Rosanna Spagnol Stocca Simone Andrea Gallina Jr Marco Coppa Daniell Luo Anna Li Vecchi Tiziano Capretta Alessandro Muffato Sergio Farioli Paolo Sibillon Giorgio Mattetti Mark Weikel Osvaldo Cadorin
  • 31. Pilot group workshopsUS Italy Asia•February 15th •February 17th •February 15th•5.30 PM CET •2.00 PM CET •9.00 AM CET
  • 32. Measuring “offline” initiatives effectiveness (partial results) Lunch & learn – Milan +7 new visitorsUnique visitors Ambassador – USA +8 new visitors F2F meetings – China +10 new visitors 34
  • 33. Key statisticsTarget | Respondents New nodes Response rate: 66% Nominations per respondent: 4 (average) Start date: Dec 13th End date: Jan 2nd 597 393 478 • Corporate 140 • Team Retail, and Wholesale 107 • Oakley 50 • Operations ITA 147 597 • Operations China 40 • Fresh Graduates China Operations 30 1075 Milan 35 ROW 40 Response rate by role Response rate country Weekly meeting 0% 50% 100% 0% 50% 100% Respondents Non-respondents
  • 34. Affinity map prioritiesThe analysis for theselection of thechallenge was basedon the identification ofpriorities (notpreceived impact), asa priority usually is amore positive concept(there is an actionbehind a priority)As respondents had tochoose 4 out of 11priorities, this alsoallows us to betterdifferentiatepeople(i.e. understandtheir affinities).The choice of thechallenge willtherefore fall on theTop 5.
  • 35. Leaders share of Interactions:Who have voted who 5%-25% 25%-50% Region Business area 50%-100% Product Development/Design HR/Internal Communication Luxottica N ord & South America Supply Chain & Logistics Luxottica ITA (prod/corporate) Luxottica Rest of The World Retail O perations AFC & Legal Sales & Field O perations Marketing Luxottica Europe Luxottica China O ther IT AFC & Legal # # # # # # # # # # O akley HR/Internal Communication # # # # # # # # # # IT # # # # # # # # # # Marketing # # # # # # # # # # Luxottica ITA (prod/corporate) # # # # # # Operations # # # # # # # # # # Luxottica China # # # # # # Other # # # # # # # # # # Luxottica Europe # # # # # # Product Development/Design # # # # # # # # # # Luxottica Nord & South America # # # # # # Retail Operations # # # # # # # # # # Luxottica Rest of The World # # # # # # Sales & Field # # # # # # # # # # Oakley # # # # # # Supply Chain & Logistics # # # # # # # # # # SILOS SEEM TO BE MORE PRESENT AT COMPANY/COUNTRY LEVEL. OPPORTUNITY TO SOME FUNCTIONAL SILOS START TO APPEAR. DRILL DOWN.

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