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A story by @Folletto and @Bru about a team issue that happened in a project during summer 2010, telling how to deal with an opinionated "alpha geek".

A story by @Folletto and @Bru about a team issue that happened in a project during summer 2010, telling how to deal with an opinionated "alpha geek".

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  • 1. G u y te d n a io in m p a O e e T h eT th &
  • 2. It was a sunny summer day...
  • 3. 1 Project8 Developers 3 Designers 4 Consultants
  • 4. A nice feature on the most important user journey...
  • 5. “It’s wrong”
  • 6. (cc) anubisconq
  • 7. (cc) anubisconq
  • 8. ‣ Did quick usability tests‣ Presented the suggested alternatives to the client‣ Tried to keep the morale up‣ Tried to isolate the problem code-wise
  • 9. • We underestimated the problem at first, weeks passed• We let the argument take the stage forcing the team to take sides• No face-to-face talks
  • 10. What would you have done?
  • 11. This is what we did:
  • 12. The contract ended
  • 13. And while walking away, he said:
  • 14. “I’m right”
  • 15. Happy ending
  • 16. Huge boost to the morale
  • 17. BOUNCE RATE ~35% lessCONVERSIONS ~20% morePRIMARY JOURNEY 50% visitors
  • 18. Davide ‘Folletto‘ Casali Riccardo Cambiassi intenseminimalism.com chaosncoffee.com/blog @folletto @bru folletto@gmail.com r.cambiassi@gmail.comLightningUXLBi, 9 june 2011http://lightningux.org.uk