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Fnt software company profile

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Latest Profile for FNT Software Solutions Pvt Ltd, Bangalore

Latest Profile for FNT Software Solutions Pvt Ltd, Bangalore

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  • 1. DELIVERING RIGHT SOLUTIONS AT RIGHT TIME
  • 2. Organization Profile 2011VISIONTo create an excellent performance unit in the ITindustry with advanced technological solutions,thus exposing our client to reliable and flexibleproduct, which will install continuous growth andprosperity in their respective field.MISSIONFNT increases the performance of clients byanalyzing, creating, implementing and managingInformation Technology solutions with aconsistently high standard, through the path ofnew technology which helps us to earn their trustand preference.PHILOSOPHYThe business philosophy of the company is to lay emphasis on Human Values and PersonalRelations. FNT soft tech meets ‘Delivering Right Solutions Right Time .Great stress is laid onproper communication, transparency and human relations, which form an integral part of thecorporate culture. At FNT, we not only develop products but we develop relationships.We at FNT believe in teamwork. With every new day the quest for acquiring new competenciescontinues. Forever searching, experimenting, innovating, learning, moving ahead with oursincere efforts and dedication, shaping the future, and challenging our competencies to createnew opportunities, is a never-ending process in the company.FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 2
  • 3. Organization Profile 2011 The globally accepted Rational Unified Process is followed. Develop responsive requirements that provide cost- effective solutions to our client needs. Deploy the correct combination of people and products to deliver value-added services and solutions to our client. Our motto is to import our services with a high standard of quality. We always keep mind on the business needs andDELIVERING techniques. RIGHT We will be in touch with you during the whole life cycle of project. This make the things transparentSOLUTIONS that we are doing work on common tasks or AT requirements RIGHT Formed by a team of young and enterprising IT TIME professionals, FNT SOFT TECH aims at blending the knowledge and skills to provide results that match your requirements At FNT SOFT TECH, we believe in listening, analyzing, advising, and implementing new projects and concepts to effectively solve complex information. Hire Software Developers to improve product “go to market” strategies.FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 3
  • 4. Organization Profile 2011ABOUT OUR ORGANIZATIONFNT Software Solutions is located in Bangalore, the Garden City of India, promoted, managedand maintained by a group of talented IT professionals. Our organization has been striving tomeet the never ending needs of IT markets, since 2008. The IT technologies and trends havebeen finely tuned by the company to suit the fast paced demands of the clients with anupdated research facility and equipped production system supported by the best trained andexperienced man power skills and resources present in the industry.Our organization is being one among the largest breed of IT solution providers in the country,concentrating in time valued renewable sources of software production with reliable researchconcepts. This enables us to provide our customers with trend setting high end systems whichcan take on any competition in the IT market in terms of Delivery, User Interface, Performance,and Safe and Secure integrity, validation and requirement flexibility in the most economicalfashion.FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 4
  • 5. Organization Profile 2011ABOUT USThe company is a young, dynamic and progressingsoftware research and development center withdedicated staff structures. The company hasestablished itself in the field within a short span oftime by developing a good inventory of generic ITproducts.Our research facility has enabled us to take our clients’ needs, wants and demands to next levelwith modern and convenient technologies available currently. We train you to enhance theirknowledge at the corporate level. Our on campus training unit is coordinated by proven namesof the industry.The production department of the company has a good and happy client list in the creamylayers of medium sect customers like hospitals, hotels, retail and distribution groups, shoppingcenters, and educational institutions. The currently commissioned projects belong to clientserver database and remote execution software for some highly reputed internationalconglomerates in construction sectors.The company is divided into four departments Software design and development center (FNT-SDC). Service of ITES Technology – BPO Process (FNT-SIT)FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 5
  • 6. Organization Profile 2011TECHNOLOGY EXPERTISE IN OPEN SOURCE, .NET, EMBEDDED, RIAFNT, a premier web development company provides you a complete range of solutions facingthe ever growing client’s needs and requirements and market challenges. We give you Internet& Intranet solutions that are reliable, scalable and highly customized as per your needs. FNTuses the best web technologies for your customized web development and optimization. Theprocesses involved are highly professional and can assure you appreciable success. Thedevelopers working at FNT are definitely the best top experts in their area. All of them have amaster degree in Computer Science and Information technology, and many of them havesuccessfully passed Microsoft and Brain bench certification tests. Check out our Portfolio ofcompleted projects and have a glance at the diversity of tools and technologies we haveworked with. We want our clients to be successful, and our goal is to improve their businessthrough introduction of new software technologies with high quality and standard. With a widerange of experience in new and radical technologies, along with the ability to apply it in the realtime development, we provide effective and efficient business solutions to our customers tomeet their business challenges effectively.OUR TECHNICAL SKILL S& STRENGTHTechnologies we use for Development of Custom SoftwareOPEN SOURCE TECHNOLOGIESFNT developers have deep roots in Open Source development. Technologies we use fordevelopment of custom software are as follows.MICROSOFT .NET TECHNOLOGIESFNT helps companies to design, develop and integrate business solutions by using .Nettechnology. FNT‘s .NET team develops and delivers comprehensive solutions utilizing the fullrange of .NET functionalities.FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 6
  • 7. Organization Profile 2011JAVA TECHNOLOGIES SOFTWARE APPLICATION DEVELOPMENTFNT helps companies to design, develop and integrate business solutions through Javatechnology. FNT‘s Java team develops and delivers comprehensive solutions utilizing the fullrange of Java functionalities.RICH WEB APPLICATIONSUsers expect rich interaction and high performance for browser-based applications, and weknow how to deliver. Whether you are using Microsoft .Net, LAMP (Linux, Apache, , PHP), orRuby on Rails , our staff can develop user interface in Flex, Open Laszlo, AJAX technologies forbuilding rich interactive web applications.FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 7
  • 8. Organization Profile 2011ORGANISATIONAL DEPARTMENTSSOFTWARE DESIGN AND DEVELOPMENT DEPARTMENT (FNT-SDC)“Electronic–Distributor and Reseller Network Administration” The project titled “Electronic–Distributor and Reseller Network Administration” is asimple e-Commerce application. The developed system covers the scope of the traditionalsystem by means of taking online enquires to the company through the Reseller - DistributorNetwork without violating the channel policies wherein the online system adopted hasincreased the overall scope of the entire network by means of increased sales. The topexecutives of the company are kept informed about the progress of the products movements ateach stage, such that there is a tab as to whether the products are dispatched or received bythe reseller.Technologies:Technology : Visual Studios 2005Application Platform : ASP.Net and .Net Framework 2.0Programming Language : C#Back End : SQL server 2000Operating System : Microsoft Windows Server 2003 SCREEN SHOTS OF THE PRODUCTSFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 8
  • 9. Organization Profile 2011”Online Movie Reservation System ” This is an online web site on which user as well as theatre owner can registerthemselves, can use this site to update movies in theatre and can search for particular locationof theatre and can book tickets for a particular movie. Also theatre authorities can check theticket numbers for valid users.Technologies:Operating system : WindowNT ServerLanguages : Visual BasicScripts : VB Script, JavaScriptTools : Visual InterDev, Microsoft Transaction Server (MTS)Web Server : Internet Information Server (IIS 4.0)Databases : MS Access, MS SQL Server SCREEN SHOT OF THE PRODUCTFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 9
  • 10. Organization Profile 2011“Online Customer Care Product” The online customer care project is a vital component. Customer can be in touch withthe Online Customer Care Desk 24x7. They can have the user-friendly interfaces to postrequests, know about their request statuses and also about the previous solutions given to therequests. The Home Page contains Links not only for Home, Contact Us, Etc, but also for ‘Login-For-Employee’, ‘Post-a-Query’, ‘Previous-Solutions’ and ‘Query-Status’ which must beredirected to their respective pages (via authorization check wherever required).A click on Post Query link redirects you to the Post a query page where the insertion of thequery along with name of the customer who posted the query, contact no, etc will be done inthe respective tables.Technologies:Technology : Visual Studios 2005Application Platform : ASP.Net and .Net Framework 2.0Programming Language : C#Back End : SQL server 2000Operating System : Microsoft Windows Server 2003 SCREEN SHOT OF THE PRODUCTFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 10
  • 11. Organization Profile 2011“Hospital Management” This Hospital Management System is a system provides a better help to the hospitalstaffs and doctors to look after their business. It also reduces the problems in the existingsystems like patient details entry (whether inpatients or outpatients) and managing thepayments of the doctors to the patients. By this we are making the entire system moreeffective with reduced cost.Technologies:Operating system : WindowNT ServerLanguages : .NetScripts : VB ScriptTools : Visual InterDev, Microsoft Transaction Server (MTS), Com.Web Server : Internet Information Server (IIS 4.0)Databases : MS Access, MS SQL Server SCREEN SHOT OF THE PRODUCTFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 11
  • 12. Organization Profile 2011“Tax Control Management System” At present the queuing phenomenon always appears in the tax service hall, since the taxservice window has a heavier load to manage the tax. The implementation of the tax self-service system can provide convenient and efficient self-service for the taxpayer; it can improveand optimize the quality of the tax service; so can reduce the queuing time. The tax self-servicesystem plays the role of cutting off the apex and filling up the valley. On the whole, itdistributes the quantity of the business operations, and it reduces the pressure in managing thetax in peak time. It decreases the queuing phenomenon effectively and thus the system playsthe role of cutting off the apex. In this paper, the architecture, the software and hardwaredesign methods of the tax self-service system are proposed.Technologies:Technology : Visual Studios 2005Application Platform : ASP.Net and .Net Framework 2.0Programming Language : C#Back End : SQL server 2000Operating System : Microsoft Windows Server 2003 SCREEN SHOT OF THE PRODUCTFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 12
  • 13. Organization Profile 2011“Intelligent Doctor” The objective of this document is to provide doctor with a kit which contains tools(Software tools) which will provide ease in handling their patients. This software helps thedoctors to have a complete record of their patients. It also helps the patients in contacting theirdoctors through online whenever required. There is a special feature of ALERTS to the doctor,which gives him/her information as per their daily schedule (appointments). It also provides afeature of setting priority for the emergency. A special package is provided to the doctors basedon their Specialization ex. Ophthalmologists, Gynecologists, pediatricians, General Physiciansetc.Technologies:Operating system : Window NT ServerLanguages : .NetScripts : VB Script, JavaScriptTools : Visual InterDev, Microsoft Transaction Server (MTS), Com.Web Server : Internet Information Server (IIS 4.0)Databases : MS SQL Server SCREEN SHOT OF THE PRODUCTFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 13
  • 14. Organization Profile 2011SERVICES ON ITES TECHNOLOGYS –BPO (FNT-SIT) FNT is a leading global provider of business process outsourcing services. We offer awide range of services across banking and financial services, telecommunications and mediaand the healthcare industry. FNT provides services throughout the customer lifecycle, includingcustomer acquisition, customer care, billing and collections, transaction processing andbusiness research and analytics. We into ITES customer service and support,emerging as a factor that gives the needed edge to acompany, we at FNT SOFTTECH introduces ourselves as aleading, high quality, Business and Knowledge ProcessOutsourcing Company. FNT leverages its Rightshoringapproach that is best suited to our clients business. Weoffer the benefit of our global delivery model across Indiaclass centers and over 100 employees across India. Thismodel allows us to meet the needs of our clients in atimely, efficient and cost effective way. Founded in 2008, FNT has quickly risen to the top of the BPO and contact centerindustry and built a reputation for high quality service and proven results. Our world classProcess Excellence / Operational Excellence capability has been consistently recognized by ourclients and industry associations.FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 14
  • 15. Organization Profile 2011SERVICESWe provide a comprehensive range of business process outsourcing (BPO) services across thecustomer lifecycle Customer Acquisition Customer Care Transaction Processing Accounts Receivable Management Business Research & AnalyticsCustomer Acquisition A key factor for the growth of any business is the acquisition of new customers andthe retention of existing clients. While customer acquisition is a key goal, it poses challenges,including potentially high marketing costs and efforts needed to close a sale. Companies,regardless of size and geography are looking to: Expand their customer base Minimize costs and customer acquisition lead times improve customer relationships by creating effective loyalty programsFNT offers customized end to end customer acquisition solutions that address the Banking andFinancial Services, Telecommunications and Media and Healthcare industries. Application processing Order management Customer surveys Inbound telesales Account activation Data verification Cross-sell and Up-sell Origination Policy verification programs Funding Sales verification Direct marketing New policy processing Provider verification Data mining Mailroom activities Membership and provider enrollmentFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 15
  • 16. Organization Profile 2011Customer Care In an intensely competitive marketplace products can become commodities and servicesthe true differentiators. Managing and exceeding customer expectations by providingservices while reining in costs is a real challenge for companies worldwide.In a hyper competitive environment, global organizations are striving to: Improve customer service quality Improve customer retention Ensure security of customer data and information Manage customer service expectations and costsWe offers customized and comprehensive customer care solutions to the Banking and FinancialServices, Telecommunications and Media and Healthcare industries.Transaction Processing Improving operational effectiveness in order to increase customer satisfaction levels ishigh on the agenda of all global corporations. Therefore, streamlining and managing businessprocesses cost effectively is an important priority. To achieve this, organizations must: Automate work-flows and make them more flexible Re-engineer processes Manage data sensitivity and security Improve throughput timesFNT assists clients in meeting these goals by offering a range of services including back officeoutsourcing, back office processing, document management, mailroom services and transactionprocessing services. Our team offers customized end to end back office outsourcing solutions tothe Banking and Financial Services, Telecommunications and Media and Healthcare sectors.FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 16
  • 17. Organization Profile 2011Automating Workflows Improving Throughput Re-Engineering Process Managing Data Sensitivity and Security Document Document Processing Transcription Setup Management Services And Customer Interaction Mailroom operations Data verification Processing voice based Document scanning Data coding interactions Document indexing Data entry E-mail and web based Data reporting entry Data conversion Transaction setup Data research And AnalysisAccounts Receivable Management We have demonstrated expertise in anchoring billing and collection processes forFortune 100 clients.Our Collections practice features: Focus on performance and compliance to deliver exceptional results that positively impact client bottom lines Expertise across diverse businesses, customers and products including Banking and Financial Services, Telecommunications and Media and Healthcare Collection agents supported by a qualified operations leadership and process excellence teamsFNT strategies to drive collections results include: Initial data scrub and scoring Multi-channeled telephony Customizable collections letters Skip tracingFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 17
  • 18. Organization Profile 2011Post-Charge Off Collections Our strategy ensures FNT contacts and collects from the highest percentage ofcustomers, translating to the greatest return and highest value for our clients.Pre-Charge Off Collections FNT’s pre-charge off programs assist our clients in minimizing write-offs. Our programscan be implemented in a first party or third party model and help our clients proactivelymanage their delinquent portfolios.Early Stage Delinquency Calls Although most organizations realize the importance of contacting customers early in thedelinquency cycle, not all have the resources necessary to sustain consistent and cost-effectivecollection treatment. FNT provides a customized customer service approach to contactingcustomers and mitigating the threat of a write-off.Our pre-charge off and post-charge off programs deliver benefits to clients including: Increased response rates from delinquent customers Increased payments as a result of our multi-channeled collection strategy Demonstrated ability to set-up extended payment plans, therefore mitigating write-offs Maximizing economic performance through reduced costs and write-offsBusiness Research & Analytics Market, customer and competitive intelligence are imperative to create the rightbusiness strategy and essential in today’s business environment. To sustain and improve theirmarket position, companies need to: Track and analyze market trends, improve their understanding of customer needs and pain-points Derive insights from market information which help in strategic decision makingFNT offers integrated business research and analytics solutions through its subsidiary, PipalResearch, a leading knowledge process outsourcing (KPO) company, including financialFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 18
  • 19. Organization Profile 2011 performance measurements to financial institutions. It gathers information from a range of reliable sources using advanced information management tools, multiple databases and sophisticated methodologies such as Knowledge Scope. FNT offers customized end to end business research and analytics solutionsUnderstanding Market Trends Knowledge Management Competitive Intelligence Understanding Customer Needs Investment Corporate Quantitative Knowledge Support Research Intelligence Analytics Company Strategic Costumer Pitch book and profiling planning insights document creation Industrial support Economic Corporate library analysis & Competitive predictive service technical intelligence modeling Documentation stock Operations Multivariate management Fixed income decision support problem solving Quick answer and credit Scorecard service analysis creation and Valuation and management modeling Overview FNT ranks amongst India’s fastest growing BPO companies. We are constantly on the lookout for the right talent across various levels and operational expertise. The FNT brand is built around a core of professionalism, meritocracy and innovation.FNT is managed by an experienced team drawn from across industries and cultures. Employees can look forward to career growth and working for a growing global company. We offer roles across functional and operational areas in several verticals ranging from Financial Services to Telecommunications and Media to Healthcare. Whether you are looking to grow in client operations or specialize in a vertical domain, we offer the resources; training and knowledge that can help you achieve your career aspirations.FNT is an equal opportunity employer. FNT Software Solutions, Bangalore Delivering Right Solution At Right Time Page 19
  • 20. Organization Profile 2011CONCLUSIONWhy us?Our organization has a dedicated research and development units. We are capable to give bestsolutions to all our clients based on the current technologies. With this system our service willbe highly economical in development pattern conserving time and money withoutcompromising a quality of international standard.The training unit of the company embedded with high definition of human resources andinfrastructure.FNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 20
  • 21. Organization Profile 2011CONTACT USCorporate Office:No.2621, 3rd floor, 27th main,HSR Layout, Sector 1,(Above Axis bank),Bangalore - 560 041.Office : 080-65700972Ring Us : +91 8951249618 , +91 8867744109E-mail : enquiries@fntsofttech.comWebsite : www.fntsofttech.comFNT Software Solutions, BangaloreDelivering Right Solution At Right Time Page 21