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Transcript

  • 1. TRUST
    8 Essential Elements for Trusting Teams
  • 2. What makes a trusting team?
    Social Exchanges
    Showing Enthusiasm
    Using Technology
    Regular Communication
    Timely, Relevant Feedback
    Individual Initiative
    Task Orientation
    Managing Pressure
  • 3. Social Exchanges
    Critical in early stages of team building
    Shows importance throughout teams existence
    Personal interests helps team members understand value and priorities of others
    Builds strong personal bonds
  • 4. Showing Enthusiasm
    Demonstrates enthusiasm about their projects
    Members make a point of encouraging other members
    Often refer to each other as family
    Use nicknames to signify uniqueness and unity
    Keeps it real
  • 5. Using Technology
    To enhance communication and solve problems
    Email communication, scheduling, and file management are the three most important
  • 6. Regular Communication
    Keeps all members updated on changes
    Informs members in advance of absence and follow up on what they miss via email
  • 7. Individual Initiative
    Takes the initiative to offer solutions rather than simply identifying the problem
    High trust allows team members to feel safe enough to suggest alternatives
    When faced with challenges team agrees to adjust and move forward
  • 8. Timely, Relevant Feedback
    Timely feedback allows members to keep up the momentum of ongoing task
    Allows all members to contribute ideas and thoughts
    Helps to create solutions and products that have support of all team members
  • 9. Task Orientation
    Take the time to establish procedural norms and expectations in the early stages of team formation
    Once team is formed, trusting teams switch their focus to the task at hand
    Allows process to fall into the background as productivity takes center stage
  • 10. Managing Pressure
    Tends to be unflappable under pressure, drawing from each other instead of turning against one another
    Don’t take problems personal
    Focus on the individual behavior not the person
    Finds solution rather than focusing on the problem