Head Office in Coulsdon, with clients throughout the UK.
We work directly with clients and via Business Partners.
We consider ourselves amongst the market leaders in managed Help Desk, Room Booking, PPM and FM solutions.
To provide our clients, high quality, innovative and affordable business support solutions.
FMHelpdesk Structure Project Manager Overall strategic responsibility direct to client Client FM Consultant Responsible to PM and Client Post Set-up Support Support Team responsible for ongoing maintenance, support and upgrades Set-up Team Combination of FMHelpdesk Support Staff and FMDirect Consultants Help Desk Team Combination of permanent and part-time staff, 24/7 shift rotation responsible for service delivery and client/contractor interface Helpdesk Management Implementation Structure FMDirect Partner strategic responsibility iiS Ltd. Software design company responsible for product development and customisation