Web-based Training: Why? 1
Running Head: WEB-BASED TRAINING
Web-based Training: Why?
Mary Deloris Sims Carter
A. Flynn McCutchen, Jr.
T. “Clay” Reynolds
October 28, 2009
HRD 860: Instructional Materials Development - Project A
Dr. Stephen Bronack
Web-based Training: Why? 2
As we enter the 21st Century, web-based training (WBT) is becoming a vital component in the
organizational training toolbox. The introduction of the Internet and numerous software tools
has provided both organizational and institutional trainers and traditional classroom instructors
with flexible media that have limitless uses. This paper provides the basis for the selection of
WBT as the tool for this project.
Web-based Training: Why? 3
Numerous training methods are available, from conventional classroom settings including
instructor-student, facilitator-student, and demonstration) to web-based processes (including self-
directed and facilitated learning. If the objective is to strategically reach the maximum number
of trainees with the least amount of resources, WBT represents the ideal medium.
WBT by definition is a training delivery methodology that uses information technology
applications for learning. Organizations see WBT as a tool to provide the student with up-to-date
knowledge and skills in a uniform and timely manner. Also, it gives the learner control and
versatility to learn at his own pace (Liu, Chiang and Huang, 2007).
Interactive Quality Assessment Tools states “Web Based Training (WBT) is training
which is delivered over a network (LAN, WAN or Internet). Can be either instructor-led or
computer based. Very similar to e-Learning, but it implies that the learning is in the professional
or corporate level” (IQAT Glossary, Retrieved 2009, October 26).
The Web-Based Training Information Center defines web-based training as
“Individualized instruction delivered over public or private computer networks and displayed by
a web browser. WBT is not downloaded CBT, but rather on-demand training stored in a server
and accessed across a network. Web-based training can be updated very rapidly, and access to
the training controlled by the training provider” (Glossary of Online Learning Terms, Retrieved
2009, October 26).
The definitions and uses are unlimited and continue to evolve as we evolve as HRD
training professionals (ASTD, 2009).
Web-based Training: Why? 4
The goal of this project is to provide human resource development (HRD) students and
future professionals with tools that can help them develop problem solving skills competencies.
WBT is the medium being used to provide self-directed learning, using basic instruction (i.e.
lesson plans), case studies, and outside resources. A primary reason for this medium is the ease
and availability of the resources to provide WBT. Liu, Chiang and Huang (2007) state “Web-
based training will remain predominant to the design and delivery of workplace learning in the
21st century because of its advantages over traditional classroom-based training” (Liu, et al.,
2007). In addition, Liu, Chiang, and Huang agree collectively that “While web-based learning is
unlikely to completely replace traditional training, it offers significant opportunities for corporate
training and continuing education” (Liu, et.al., 2007).
Driscoll (1999) states “A strategic benefit of Web-based training is the ability to educate
a global workforce.” (Driscoll, 1999) National Environmental Health Association (2000) states
“Employers who have implemented Web-based training maintain the approach benefits their
organization-and their employees- in a variety of ways. Considerable savings in money and
time; quality product, as good or better than traditional training classes; flexibility-courses can be
taken at the student’s own pace; and built in administration, including grading, oversight, and
record-keeping features.” (NEHA, 2000)
The WBT instructional methods being implemented, along with reasons for their
Web-based Training: Why? 5
The case study method:
• Involves thoughtful investigation of a situation and associated facts and data that must be
analyzed and presented to a client.
• Engages analytical skills and thoughtful reflection, leading to deep and meaningful
• Invites collaboration--an integral aspect of the HRD professional’s work.
• Allows students to progress through the module at their own pace.
• Requires students to assume responsibility for incorporating the knowledge gained from
this learning module into the broader lessons learned from the MHRD program.
• Compliments the online learning environment to which MHRD students are already
With these aspects available, Web-based Training is the method of choice (2009).
WBT provides the tools for instructing a large, geographically diverse audience while
accommodating the various needs of individual learners. With high turnover rates of skilled
employees and the proliferation of information technology (IT) systems, a means to adequately
train individuals without expending vast resources continues to be an important consideration.
WBT fills this need with options and capabilities that are only limited by an organization’s
Web-based Training: Why? 6
American Society for Training and Development (n.d.). The ASTD WLP competency model.
Retrieved October 26,2009, from
Chien-Hung Liu, Tzu-Chiang Chiang, and Yueh-Min Huang (2007). Assessment of
Effectiveness of Web-based Training on Demand Interactive Learning Environments
Driscoll, M. (1999). Web-based Training in the Workplace Adult Learning/TECHNOLOGY
Summer 1999. 21-25
Interactive Quality Assessment Tools. (n.d.) Glossary. Retrieved October 26,2009, from
National Environmental Health Association. (2000). The Future of Training-A Web-Based
Option NEHA Special Report Environmental Health.. 23-25
Self-directed Learning Information. (December 16, 2008). Retrieved October 26,2009, from
University of Illinois. (n.d.). Instructional strategies for online courses. Retrieved October 26,
Web-Based Training Information Center. (n.d.) Glossary of Online Learning Terms. Retrieved
October 26, 2009, from http://www.webbasedtraining.com/primer_glossary.aspx