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Social Marketing 2.0 - The new face of Customer Experience Transformation (with Capgemini and Salesforce.com)

by Enterprise Social Transformation | Business Cloud at Capgemini on Apr 16, 2013

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Blending capabilities at Capgemini with Salesforce.com’s Marketing Cloud platform, this presentation provides a point of view, an approach and related solutions to help marketing teams (and the ...

Blending capabilities at Capgemini with Salesforce.com’s Marketing Cloud platform, this presentation provides a point of view, an approach and related solutions to help marketing teams (and the enterprise as a whole) harness the power of the social web to engage customers and transform customer experience.

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Social Marketing 2.0 - The new face of Customer Experience Transformation (with Capgemini and Salesforce.com) Social Marketing 2.0 - The new face of Customer Experience Transformation (with Capgemini and Salesforce.com) Presentation Transcript