Success Story:Flexera Software                                                                            “Our software tr...
The Need for Managing Software Assets in                                   •  streamlined annual true-up process          ...
control of software and hardware inventory,                                  the importing of data from Active            ...
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FlexNet Manager Suite Flexera Software Success Story


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FlexNet Manager Suite Flexera Software Success Story

  1. 1. Success Story:Flexera Software “Our software true-up expense droppedCustomer Profile: Flexera Software is a software technology innovator; delivering dramatically with the use of FlexNetbusiness-centric Application Usage Management solutions to software publishers, Manager Suite for Enterprises. Prior tointelligent device manufacturers, and enterprises. The company is ranked as a top200 software vendor with products for software installation, licensing, entitlement and deployment, Flexera Software ITcompliance management, application readiness and software license optimization.Flexera Software has more than 80,000 customers worldwide. Its software license estimated that our true-up liabilityoptimization solutions help enterprises maximize usage of commercial softwareproducts, maintain license compliance and reduce ongoing software costs. would be more than $500,000 forChallenge: Flexera Software’s IT organization is global, but small; typical of most Microsoft software products. The actualsmall-to-medium (SMB) size businesses. Operationally, Flexera Software IT supportsthe delivery of sophisticated software products to meet the demands of the company’s cost dropped to less than 8% of thiscustomers. Prior to deployment of FlexNet Manager® Suite for Enterprises, managinginternal software assets required extensive manual effort, consuming the time of IT staff estimate—about $39,000.”that was needed for other IT functions. An estimated 4 months of part-time effort wereneeded to manually gather data for periodic software vendor true-ups and relatedsoftware license purchases. In addition, software audits have been a growing trend and Joni FerneauFlexera Software needed to improve audit readiness and reduce audit risk. Director IT Infrastructure Flexera SoftwareSolution: The solution was to implement FlexNet Manager Suite for Enterprises toautomate the software asset management (SAM) and license optimization process.IT asset inventory is being collected, SAM process improvements were made andautomated license reconciliation and optimization were put in place. As a result, thecompany is saving time and money and has gained the management precision neededto efficiently utilize its limited IT staff and budget resources.Benefits: Flexera Software IT has reclaimed staffing resources and reduced softwaretrue-up costs dramatically. The company’s Microsoft® Enterprise Agreement (EA) true-upliability was decreased from about $500,000 to less than $40,000 by fully leveraginglicense entitlements. The time required to prepare for a true-up has decreased bymore than 75%. FlexNet Manager Suite for Enterprises has also helped the IT team tooptimize usage of licenses across the company.
  2. 2. The Need for Managing Software Assets in • streamlined annual true-up process A Flexera Software consultants.” DuringSmall to Medium Sized Businesses with Microsoft the first phase, the company was able toSmall-to-medium size businesses (SMB) are accomplish many of its detailed project • ontract and license reconciliation Cin a challenging position—having limited objectives such as: to ensure compliance and reduceresources and yet high expectations for software costs • ssess the software asset management Adelivery of sophisticated IT solutions. The and license optimization maturity levelIT budget is often small, making it difficult Flexera Software IT Grapples with of the organizationto hire specialized technology expertise Microsoft Licensingor justify the investment in tools that • tilize FlexNet Manager for Microsoft, U As a key partner of Microsoft, softwaresolve day-to-day IT challenges. Yet these part of the FlexNet Manager Suite, to license compliance is important to Flexerainvestments are exactly what are needed generate an accurate and optimized Software. An estimated 100 hours ofto effectively control IT expenses. Efficient Microsoft license position global IT support were previously neededoperations and effective utilization of • everage Flexera Software consulting L to gather the inventory and licenseIT resources allows organizations to services expertise to understand entitlement data for the annual Microsoftreduce IT cost and better meet the needs license entitlements and reduce true- true-up. This effort had to be repeatedof the business. up costs each time an audit or annual true-up was approaching. Flexera Software handled • ndependently use FlexNet Manager IMaintaining control over software this manually, as many organizations Suite for Enterprises training materialsexpenditures is challenging for continue to do. The IT team completed to educate the teamorganizations of all sizes. Potential for a physical inspection of every system atcost savings and the ability to achieve every Flexera Software location, counting Benefits to the Organizationand maintain software license compliance the number of software installations and The Flexera Software IT team has realizedare key drivers for implementing best validating the total licenses purchased. benefits that extend far beyond thepractice processes and a software asset For Microsoft applications, the team original goals and objectives of themanagement (SAM) solution. Executives increased this count by about 20% to project initiative. The clear winner was thetypically drive toward SAM and license counter any errors in the manual process, financial benefit of reducing the Microsoftoptimization for these reasons, which ensure compliance and accommodate the annual true-up cost to a fraction of theproportionally can have an even greater company’s growth. This over-estimation pre-deployment software estimate, asimpact for the SMB as compared to along with the laborious effort needed to shown in Figure 1. This cost savings alonelarger enterprises. In IT shops where prepare had become both unmanageable has saved Flexera Software far more thanresources are scarce, effective software and unaffordable. the investment in deployment of its ownasset management can be overlooked SAM and license optimization solution.simply due to the pressures of many other The implementation of FlexNet Manager The company is now able to fully leveragebusiness priorities. Suite for Enterprises was a straight- its Microsoft Developers Network (MSDN) forward process for the Flexera Software licenses, for example, which helpedGoals and Objectives are Far-Reaching for IT team, led by the consulting services reduce the true-up cost. The IT Team isFlexera Software IT organization. “Implementation of this now looking to see cost savings acrossFlexera Software is an SMB and yet also tool was very simple,” said Digesh other, heavily used software products ina global company with approximately Joshi, project manager for the initiative. the company.600 employees world-wide, a large “Our team utilized online training andmobile workforce and corporate offices documentation to understand the process FlexNet Manager Suite for Enterprisesin the United States, United Kingdom, with oversight and guidance offered by has enabled Flexera Software IT to takeMelbourne Australia, and Tokyo Japan.The company is experiencing a period of Continuehigh growth—due to expansion throughacquisition, as well as organic growthwith the development of new productsand services. Through this growth, it has $600,000.00become challenging to manage softwareassets and ensure the company remains in $500,000.00compliance with several major vendors. $400,000.00 True Up W/O FlexNet ManagerFlexera Software IT prepared to deploy $300,000.00 $504,771.66 True Up withFlexNet Manager Suite for Enterprises with FlexNet Managera number of objectives in mind: $200,000.00 • mproved audit readiness and I $100,000.00 $39,472.20Flexera Software LLC audit risk reduction; associated Schaumburg United Kingdom (Europe, Australia (Asia, For more office locations visit:1000 East Woodfield Road, (Global Headquarters): Middle East Headquarters): Pacific Headquarters): reduced audit preparation800-809-5659Suite 400 +1 time for $- +44 870-871-1111 True–up3-9895-2000 +61 Cost vendors such USAAdobe®, Symantec™,Schaumburg, IL 60173 as +44 870-873-6300 Oracle® and Microsoft® Fig 1: Microsoft Annual True-UpCopyright © 2012 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. FMS_CS_FX-IT_Nov12
  3. 3. control of software and hardware inventory, the importing of data from Active Flexera Software IT Plans to Expand SAM/reconcile inventory with purchase order Directory and financial systems to License Optimization Effortsentitlements and calculate an accurate match employee, machine, cost center The Flexera Software IT team has manyand optimized license position. With and licenses. This allows reporting at plans moving forward. Success of thisthe implementation of this tool, Flexera multiple levels of company hierarchy. project has provided fuel for additionalSoftware IT has improved its understanding investment in the internal IT asset • he FlexNet Manager Platform’s Tof what software products are installed in management program. Future efforts will business reporting portal providesits environment, what is being used, who be to further mature IT processes to achieve many out-of-the-box reports. Reportis authorized to use each application even greater efficiency and to address other delivery can be automated andand how to allocate licenses against its critical software vendors. Adobe Systems delivered via email as well. TheMicrosoft Enterprise Agreement (EA). products are on the horizon in the near- following reports are most useful toFlexera Software has also been able to term utilizing Flexera Software’s license the Flexera Software IT organization:take full advantage of its membership in the optimization solution for Adobe software—Microsoft Gold partnership program which - ll software licenses A FlexNet Manager for Adobe. Oracle andprovides access to licenses for Microsoft - icense breaches L Symantec are both planned to follow theproducts at no additional expense. Adobe project. - ll payments AOther benefits include the following: - pplications without evidence A Longer-term objectives include: maturing hardware asset management capabilities,License Availability and Reharvesting to - ardware asset views for all H identification and removal of unauthorized,Defer New License Purchases servers, laptops, workstations and printers non-corporate software applications in the • ontracts and software procurement C environment, and integration of FlexNet data are now stored in one central - ardware warranty information H Manager Platform with the Microsoft asset management repository. • ashboard views provide vital D Exchange ActiveSync server to manage Availability of surplus licenses is company-wide information about the company’s mobile device inventory. now known and they can be allocated software and hardware assets. The Additional Flexera Software products will as needed. Flexera Software IT team was surprised also be deployed to support the evolving • lexNet Manager Suite for Enterprises F at the extensive amount of hardware maturity of SAM and license optimization. can collect application usage asset information they are able to see Planned product implementations include information. Under-utilized and unused using this product. AdminStudio Virtual Desktop Assessment, licenses can be re-harvested and Workflow Manager and Flexera Software re-allocated to employees that have In addition, FlexNet Manager Platform App Portal. a higher need for those applications. provides the ability to create ‘custom views’ Flexera has recovered over 40 licenses per individual users’ reporting requirements. About Flexera Software from Visio Professional users and other Flexera Software is the leading provider applications, putting resources to work Process Improvements of strategic solutions for Application where needed. Usage Management; solutions delivering • ptimized management of O continuous compliance, optimized usage Microsoft Developer Network Improved Forecasting and maximized value to application (MSDN) licenses producers and their customers. Flexera • lexNet Manager Platform reporting F • rocesses are now in place to centrally P Software is trusted by more than enables improved budgeting for maintain an accurate list of production 80,000 customers that depend on our software expenses. The Platform is the servers, desktops, and laptops comprehensive solutions - from installation foundation of the FlexNet Manager • rocess assessments are done P and licensing, entitlement and compliance Suite and provides extensive hardware periodically to identify areas for management to application readiness asset management, software asset process improvement, as well as to and software license optimization - to management, contract management quantify and communicate savings strategically manage application usage and reporting capabilities. and ROI. and achieve breakthrough results realized only through the systems-level approach weImproved Visibility • olicy has improved for handling P provide. For more information, please go • dapters available with FlexNet A terminated users. to: Manager Suite for Enterprises enableFlexera Software LLC Schaumburg United Kingdom (Europe, Australia (Asia, For more office locations visit:1000 East Woodfield Road, (Global Headquarters): Middle East Headquarters): Pacific Headquarters): www.flexerasoftware.comSuite 400 +1 800-809-5659 +44 870-871-1111 +61 3-9895-2000Schaumburg, IL 60173 USA +44 870-873-6300Copyright © 2012 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. AS_CS__FX-IT_Nov12