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AdminStudio Suite University Medical Center Groningen Success Story

AdminStudio Suite University Medical Center Groningen Success Story



Flexera Software AdminStudio Suite University Medical Center Groningen Success Story

Flexera Software AdminStudio Suite University Medical Center Groningen Success Story



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    AdminStudio Suite University Medical Center Groningen Success Story AdminStudio Suite University Medical Center Groningen Success Story Document Transcript

    • Success Story:University MedicalCenter Groningen “This new approach with AdminStudio is faster than our previous method. We’ve been using it for about three Professional months and we have already seen a Development Systems BV w w w . p d s - s i t e . c o m significant savings in actual packaging time. We expect savings to increase asCustomer Profile: The University Medical Center Groningen (UMCG) is one we expand our use of AdminStudio.”of the largest hospitals in the Netherlands and the largest employer in the NorthernNetherlands. More than 10,000 employees work together to deliver qualitypatient care and conduct cutting-edge scientific research that focuses on healthyand active aging. In the framework of scientific research and education, UMCG Harko Hammingacollaborates closely with the University of Groningen. Some 3,400 students are Application Managertrained at the university as physicians, dentists, and movement scientists, while University Medical Center Groningenmore than 340 physicians are trained as medical specialists.Challenge: In recent years, UMCG launched major initiatives to migrate fromMicrosoft® Windows® XP to Windows 7 and provide users with high-productivityvirtual workspaces for desktop computers. These initiatives have increasedcomplexity for application packagers by requiring them to make applicationsavailable for deployment not only to XP, but also to Windows 7 andMicrosoft App-V™. The packaging tool that UMCG had been using supported XP.However, it could not accommodate the increasingly complex IT environmentsUMCG and other organizations are being confronted with. For example, it didnot offer Windows 7 compatibility testing and remediation, nor did it support thecreation of application packages for delivery in virtual formats such as App-V.Solution: UMCG selected Flexera ® Software AdminStudio® Suite andFlexera Software Workflow Manager to address the more extensive application ®readiness needs that Windows 7 and desktop virtualization presented. WithAdminStudio Suite, IT has been able to replace disparate, tactical point toolsand manual processes with a single, comprehensive, strategic solution capableof accommodating all the application readiness best practice processes forcompatibility testing, virtualization suitability testing, remediation, andconversion as well as routine packaging for MSI, legacy, and virtual formats.Benefits: Within the first three months, UMCG has already seen a significantsavings in actual packaging time with AdminStudio Suite. The staff expectsadditional efficiency gains once Workflow Manager is in place. Users willbenefit from the ability to submit and track their own requests as well as fasterfulfillment of requests. IT will benefit from the streamlining and automation ofapplication delivery from the request stage through to handoff of a package tothe deployment system.
    • UMCG prides itself on delivering superior However, to address these new Partnering with Professionalspatient care from top-notch medical challenges, the packaging staff UMCG sought the assistance ofprofessionals. Its size alone makes has implemented Flexera Software Professional Development Systems b.v.UMCG a “city within a city.” More AdminStudio Suite. This market-leading (PDS) to identify requirements andthan 18,000 staff, students, patients, solution provides advanced software implement the new solution. A Flexeraand visitors engage in a broad range packaging tools, automated compatibility Software partner that markets solutionsof activities each day. Whether they testing and remediation for Windows 7, in the Netherlands, Belgium, andare delivering patient care, conducting and automatic creation of packages in Luxembourg, PDS is highly respected forresearch, or furthering educational goals, virtual formats. the quality of its consulting, training, andmembers of the UMCG community rely support services.on technology to achieve their goals. UMCG is in the process of implementing Flexera Software Workflow Manager, Because PDS consultants are wellMeeting the technology needs of the which will allow the staff to implement versed in helping customers move fromlarge and diverse community of end-to-end application readiness processes Wise Package Studio to AdminStudiocomputer users at UMCG is complex that will accelerate the delivery of Suite, they were able to provide richand demanding. The ICT department applications to users and greatly enhance insight into the differences betweenmanages the IT infrastructure and the productivity of packagers and other the two solutions and offer prescriptiveprovides access to a broad range of IT staff members. guidance and hands-on implementationapplications, from administrative and services to ensure a reliable and smoothfinancial software to specialized Adopting a Unified Application transition. The result was a rapid ramp-upresearch, statistical, and analytical Readiness Strategy time with AdminStudio.solutions. The packaging staff supports UMCG’s desire to keep the IT environmentnearly 800 desktop applications for the up to date meant the staff would need As part of the services engagement,approximately 10,000 UMCG employees. more robust and more comprehensive PDS also conducted a three-day Wise functionality. That combined with Migration to AdminStudio course onsiteKeeping the infrastructure up to date is Symantec’s announcement that it for the packaging staff. Developed bya top priority for ICT. With Microsoft was discontinuing development and PDS, this course focuses on the differencesplanning to end support for Windows XP enhancements for Wise Package Studio, between Wise Package Studio andin July 2014, the ICT staff has begun a made it clear that the staff would need to AdminStudio, enabling the staff to quicklymajor migration to Windows 7. At the implement a new solution. acquire the knowledge needed for asame time, the department launched an successful migration.initiative to implement virtual desktop UMCG selected Flexera Softwareinfrastructure (VDI) workplaces. AdminStudio Suite for several key reasons. Automating Packaging Efforts Drives Early Symantec had chosen and endorsed Efficiency Gain“The Windows 7 and VDI projects will AdminStudio as its replacement for Wise Prior to implementing AdminStudio, theenhance our user computing environment,” Package Studio to ensure a path forward staff relied heavily on manual efforts tosaid Harko Hamminga, application for its customer base. Additionally, address Windows 7 and virtualization.manager. “People are especially AdminStudio Suite is the only solution that Typically, packagers would install anenthusiastic about virtual workspaces includes a single tool and process for MSI application on Windows 7, test itbecause the start-up time is much faster packaging, application compatibility and manually to see if it worked properly,than what they experience with traditional virtualization. Moreover, AdminStudio and fix any compatibility issues thatdesktops. Also, they can switch from one Suite offered UMCG comprehensive, the testing uncovered. The staff wouldworkspace to another without having to robust functionality and tight integration use the App-V Sequencer to create areboot or reconnect.” across application readiness functions. package in App-V format. This was In particular, the packaging staff was also a manual effort.For application packagers, however, interested in:Windows 7 and VDI introduce complexity. With AdminStudio in place, the effort •  utomated Windows 7 compatibility AThe staff must now maintain applications is automated. For new applications, testing and remediationin a state of readiness for deployment packagers use AdminStudio to createnot only to Windows XP, but also to •  utomated compatibility testing A an MSI. Next they use AdminStudioWindows 7 and Microsoft App-V. and conversion of applications to to determine whether the MSI is Microsoft App-V compatible with the App-V format,For many years, the staff used Symantec’s •  he ability to assess compatibility T and the Automatic Application ConverterWise Package Studio to create packages and repackage not only 32-bit but (AAC) to convert the application toin MSI format for end-user computers also 64-bit applications App-V. This fast, automated migrationrunning Microsoft Windows XP. process allows them to run the App-VFlexera Software LLC Schaumburg •  ompatibility testing for InternetAustralia (Asia, C United Kingdom (Europe, For more office locations visit: version on Windows 7, having www.flexerasoftware.com1000 East Woodfield Road, (Global Headquarters): Explorer 8, 9, and 10 Middle East Headquarters): Pacific Headquarters):Suite 400 +1 800-809-5659 +44 870-871-1111 +61 3-9895-2000 confidence that it will work.Schaumburg, IL 60173 USA +44 870-873-6300 >> ContinueCopyright © 2012 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. AS_CS__UMCG_Oct12
    • “This new approach with AdminStudio future. For example, App-V is currently employs highly trained individuals whois faster than our previous method,” the virtualization format of choice. not only are well versed in the solutionsHamminga said. “We’ve been using it Because AdminStudio creates packages the company sells, but also understandfor about three months and we have for all the leading virtual formats, UMCG the challenges faced by programmersalready seen a significant savings in is free to switch to VMware® ThinApp™ or and system administrators every day.terms of actual packaging time. We Citrix® XenApp™, or to support multiple As a result, PDS offerings cover onlyexpect savings to increase as we expand formats in the environment. UMCG is the best products in the industry.our use of AdminStudio and implement also confident that Flexera Software is PDS delivers solutions and servicesan increasingly automated process with committed to addressing new formats as directly to customers in the Netherlands,Flexera Software Workflow Manager.” they emerge in the future. Belgium, and Luxembourg in combination with professionalThe staff is now better positioned to stay Customer’s Final Words consulting, training, certification andahead of demand for application delivery Hamminga concluded that the switch support. PDS is the organizer of thebecause they have a single solution for from Wise Package Studio to AdminStudio annual industry platform event in EMEApreparing and deploying applications has been highly beneficial. “AdminStudio “www.packagingevent.com”. First held into all leading formats, regardless of uses more of a Windows approach to 2006, this event provides an opportunityplatform. Packagers have already working than Wise Package Studio,” for industry-leading vendors to presentprepared approximately 100 of the he said. “For me and my colleagues, their application readiness solutions to the800 desktop applications for delivery that means it’s easier to work with. The technical system administrator audience.on XP, Windows 7, and App-V. Automatic Application Converter saves us a lot of time. It converts the applications About Flexera SoftwareLooking Ahead into App-V format quickly and with Flexera Software is the leading providerThe staff is looking forward to having minimal staff intervention. In addition, of strategic solutions for ApplicationWorkflow Manager fully deployed. This the advanced customization and editing Usage Management; solutionsWeb-based process management solution features improve the efficiency of any delivering continuous compliance,will give UMCG the ability to automate required customization and conflict optimized usage and maximizedtasks across the application readiness resolution with the MSI package.” value to application producers and theirlifecycle. “Right now, what we’re seeing is customers. Flexera Software is trusteda reduction in packaging time,” Hamminga About Professional Development by more than 80,000 customers thatsaid. “With Workflow Manager, I see an Systems b.v. depend on our comprehensive solutions -entire streamlined process from the time Since 1989, PDS has distributed from installation and licensing, entitlementthe user asks for an application through complementary software tools for the and compliance management totesting, fixing, and putting the application professional system administrator and application readiness and softwareinto production. We are convinced that developer in the C, C++, Visual Basic, license optimization - to strategicallythis will save even more time.” Delphi, C#, .Net and Internet environment. manage application usage and achieve For most aspects of the software breakthrough results realized only throughAccording to Hamminga, the Flexera development cycle, PDS continuously the systems-level approach we provide.Software solutions also position UMCG investigates the market and selects the For more information, please go to:to support technology changes in the best solutions for the job. The company www.flexerasoftware.com Next Step: For more information, visit www.flexerasoftware.com/adminstudio or contact a Flexera Software representative. Free Trial: A full AdminStudio Suite free evaluation is available at www.flexerasoftware.com/adminstudio/eval or contact a Flexera Software representative.Flexera Software LLC Schaumburg United Kingdom (Europe, Australia (Asia, For more office locations visit:1000 East Woodfield Road, (Global Headquarters): Middle East Headquarters): Pacific Headquarters): www.flexerasoftware.comSuite 400 +1 800-809-5659 +44 870-871-1111 +61 3-9895-2000Schaumburg, IL 60173 USA +44 870-873-6300Copyright © 2012 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. AS_CS__UMCG_Oct12