This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
The Malcolm Baldrige National Quality Award (MBNQA) is the most prestigious award conferred on organizations in the business, health care, education, and nonprofit sectors in recognition of their attainment of world-class standards of performance excellence.
This professionally developed presentation provides an overview of the key aspects of the Baldrige framework. As a driver of continuous improvement in your organization, it will help you to promote and educate management and staff on the benefits of aligning the organization to the Baldrige framework as well as gain their critical support for the program.
1. Overview of the Baldrige Award
2. Baldrige Criteria for Performance Excellence
3. Award Criteria Point Values
4. Scoring Guidelines
5. Baldrige Assessment Process
6. Baldrige Site Visit
7. Baldrige Award Recipients