Valentium!
                                  Consulting!




Con$nuous
Improvement
101


  Simple
Model
and
Tips
for
Succe...
Model
&
Pres.
Purpose
                         Valentium!
                                                  Consulting!


...
DMAIC
Basics
                                                      Valentium!
                                            ...
DMAIC
Basics
                                                      Valentium!
                                            ...
DMAIC
Basics
                                                      Valentium!
                                            ...
DMAIC
Basics
                                                    Valentium!
                                              ...
DMAIC
Basics
                                                Valentium!
                                                  ...
Summary
                                                  Valentium!
                                                     ...
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Continuous Improvement 101

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Simple continuous improvement model with helpful tips.

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Continuous Improvement 101

  1. 1. Valentium! Consulting! Con$nuous
Improvement
101
 Simple
Model
and
Tips
for
Success

  2. 2. Model
&
Pres.
Purpose
 Valentium! Consulting! DMAIC
 Define
 Measure
 Analyze 

 Improve
 Control
 Purpose:
 
To
provide
a
simple
framework
for
 organiza$ons
new
to
systemic
and
 structured
con$nuous
improvement
 programs.
 Focus:
 
To
increase
the
number
of
individuals
 driving
change
efforts
and
infusing
local
 resources
with
new
competencies.

  3. 3. DMAIC
Basics
 Valentium! Consulting! Define
 Measure
 Analyze 

 Improve
 Control
 Helpful
Tips
 • Invest
in
the
selec$on
process.
 Main
Components
 • Ensure
projects
are
well
scoped.
 • Project
Selec$on
 • Focus
on
making
a
few
projects
 successful
vs.
launching
many.


 • Process
Champion
Assignment
 • Ini$al
focus
is
on
crea$ng
 organiza$onal
competency.

 • Project
Charter
 • Fully
resource
&
support
the
teams.
 • Resource
Alloca$on
‐
Team
 • Remain
engaged
and
visible.
 • Set
Expecta$on.
 Strategic
Plan
 Opera$ng
Metrics
 Quality
Data
 Effec%ve
Project
and
Team
Selec%on
is
a
Cri%cal
Up‐Front
Process


  4. 4. DMAIC
Basics
 Valentium! Consulting! Define
 Measure
 Analyze 

 Improve
 Control
 Helpful
Tips
 • Simplify
the
data
gathering
for
 Essen8al
Tools
 teams
so
they
can
get
to
the
 • Pareto……………………………
Priori4ze
 analysis
sooner.
 • Provide
oversight
early
on
to
help
 • Histograms
…...…………..… 
Varia4on
 them
determine
the
best
for
 viewing
the
data.
 • Run
or
Control
Charts
….. 
Trending
 • Ensure
that
the
data
being
 collected
directly
relates
to
 assigned
project
defini$on.
 Benefits
 • Keeps
discussions
objec$ve
and
focused
(Fact
Based)
 • Systema$c
scien$fic
approach
to
Problem
Solving
 • Shows
what
is
really
happening
 • Used
to
track
the
impact
of
ac$ons
 Se;ng
the
Founda%on
for
Data‐Based
Decision‐Making

  5. 5. DMAIC
Basics
 Valentium! Consulting! Define
 Measure
 Analyze 

 Improve
 Control
 Helpful
Tips
 • Insist
on
data
to
support
findings.
 Essen8al
Tools
 • Ensure
that
findings
link
back
to
the
 • Process
Mapping
………… 
Observe
 performance
metric
and
problem
 defini$on.
 • Fishbone
Diagrams
…….. 
Rela4onships
 • Shadow
the
team
and
coach
as
 necessary
to
help
them
find
true
 • 5
Why’s
…………………..….. 
Probing
Q’s
 root
causes.
 Benefits
 • Quest
for
root‐cause
vs.
symptoms
 • Consider
mul$ple
factors
that
contribute
to
the
problem
(360°)
 • Address
why
the
issue
exists
and
address
the
distance
between
 issue
crea$on
and
issue
detec$on
 Iden%fy
the
Key
Drivers
that
Require
Change

  6. 6. DMAIC
Basics
 Valentium! Consulting! Define
 Measure
 Analyze 

 Improve
 Control
 Helpful
Tips
 • Focus
team
on
solu$ons
that
can
be
 Essen8al
Tools
 easily
implemented
and
require
 • Brainstorm
………………….. 
Generate
Solu4ons
 minimal
investment
(S$ck
to
the
 basics
vs.
fancy
recommenda$ons).
 • Cost‐Benefit
Analysis
….. 
Assess
Impact
 • An$cipate
barriers
the
team
may
 face
and
a^ain
buy‐in
from
others.
 • Project
Mgmt
………….….. 
What,
Who,
When
 • Don’t
over
analyze
ROI.

Select
high
 hi^ers
and
empower
the
team
with
 ac$on.

 Benefits
 • Iden$fy
team
generated
solu$ons
linked
to
the
data
analysis
 • Priori$zed
set
of
solu$ons
to
implement
 • Ac$on
oriented
plan
as
to
how
to
proceed
and
what
is
needed
 • Buy‐in
from
all
stake
holders
 A
Defini%ve
Call‐to‐Ac%on

  7. 7. DMAIC
Basics
 Valentium! Consulting! Define
 Measure
 Analyze 

 Improve
 Control
 Helpful
Tips
 Essen8al
Tools
 • Push
for
simple
solu$ons
that
 integrate
well
into
exis$ng
 • Poka‐Yoke

………………….. 
Simplify
Solu4ons
 frameworks
(look
for
incremental
 and
significant
change
vs.
a
 • Standardiza$on
………….. 
Create
a
New
Norm
 revolu$on).

 • Team
Dynamics…………… 
Make
“US”
Work
 • Don’t
underes$mate
the
energy
 required
to
have
the
solu$ons
 • Change
Mgmt

..………….. 
Las4ng
Improvement
 adopted
and
integrated
into
the
 new
norm.
 • Monitor
metrics
and
celebrate
both
 successes
and
lessons
learned
from
 failures.
 Benefits
 • Formalize
change
once
solu$ons
are
proven
 • Manage
through
the
“people”
challenges
 • Focus
on
results
 Generate
Excitement
by
Crea%ng
Las%ng
Change
Through
People

  8. 8. Summary
 Valentium! Consulting! Define
 Effec%ve
Project
and
Team
Selec%on
is
a
Cri%cal
Up‐Front
Process

 Measure
 Se;ng
the
Founda%on
for
Data‐Based
Decision‐Making
 Analyze 

 Iden%fy
the
Key
Drivers
that
Require
Change
 Improve
 A
Defini%ve
Call‐to‐Ac%on
 Control
 Generate
Excitement
by
Crea%ng
Las%ng
Change
Through
People
 A
Simple
Outline
for
a
Systemic,
Data‐Driven
Con%nuous
Improvement
System


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