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Each day we are saddled with difficult and challenging situations. Often times, we meet and relate with difficult people either closely as colleagues, bosses, friends and relatives (supposed) or from a distance as mere acquaintances. Either way, we need to be equipped in managing difficult situations and people! Find out from these slides of mine on how to be ahead of difficult situations and people! Take charge! Adetoun Omole (ACIPM).
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