FIU Web Communications

FIU Web Communications Creating a premier web presence Web Communications http://webcomm.fiu.edu

MISSION

The web communications team is an agile group that will lead and drive the FIU web presence and community. We will change and adapt as necessary in response to the needs of the web and FIU community in a continued goal to have FIU viewed as a premiere university in this ever more important and evolving medium of the web.

To attain our goals, the web communications team will provide tools and resources that benefit the FIU enterprise and other web presences throughout campus.

These resources include:

Web standards and Templates

Compliance, guidelines and policies

Assessment and assistance

Web Communications http://webcomm.fiu.edu

Web Communications Team Matt Herzberger Director Fabian Alcantara Web Designer TBA Web Content Management Administrator Andre Oliveira Web Developer Web Communications http://webcomm.fiu.edu Others resources provided by division: Marketing, social media, video, editorial and writing, PR, graphic design

Main Objectives

Content Management System (CMS)

Redesign and manage www.fiu.edu (re-write, re architect)

User focused design – listen and apply feedback from all our audiences

Launch new university wide tools FIU enterprise and other web presences throughout campus.

Provide campus-wide redesign process audit and assessment consultations

Build and foster a web culture / community on campus

Content Management System (CMS)

What is a CMS?

Content management refers to the system and processes whereby information is created, managed, published, and archived. Information typically passes through this lifecycle for a finite period of time. A content management system (CMS) provides the necessary infrastructure for multiple persons to effectively contribute content and collaborate throughout these lifecycles.

What are the benefits?

Empower Content

Decrease Costs

Maintain Consistency

University Web Group (Uweb) http://uweb.fiu.edu/ University Web Group (Uweb) is an organization open to all professionals who use the web as part of their role with Florida International University and are interested in helping others. People are encouraged to join regardless of their web knowledge or the amount of their job that is committed to working with the web. Uweb seeks to create a collaborative web community for FIU, to exchange ideas, resources and best practices. We also seek to provide development in the form of online assistance and seminars. Web Communications http://webcomm.fiu.edu

University Web Group (Uweb) http://uweb.fiu.edu/

Currently 52 online participating members since April 09

Membership consists of designers, developers, marketers, etc.

Future plans

Collaborative Developer network

Review and assessment network team

Professional development

Collab Code day (campus wide web help day – help on standards, accessibility, SEO, analytics, IA, social media, etc)

Web Tools

Currently in development

Branded Google Maps

FIU Calendar - develop a calendar platform to be used by all colleges and departments

Vanity / tiny url service - small urls for events and advertising (IE go.fiu.edu/bizdinner)

Site Banner system - a top banner for sites with global FIU systems directory, maps, email, etc

User focused design - A shift in perspective Web Communications http://webcomm.fiu.edu The new site will reflect user needs not FIU's organization structure. Support for these changes will be provided in the form of feedback, analytics, testing, and peer site reviews to be conducted by the web communications team.

User focused design - A shift in perspective Web Communications http://webcomm.fiu.edu

Who do we define our main users as ?

Prospective Students

Current Students

Followed by

Faculty / Staff

Alumni

Parents

Donors

As with any marketing project answer the question “Who is the audience?”

User focused design - A shift in perspective Web Communications http://webcomm.fiu.edu In addition to the site architecture, the FIU homepage should be seldom viewed as the final destination of a user and more as an entrance. We seek to get users to their destination as quickly as possible without getting in their way. A great number of web sites impose their organizational structure on the user. Using the org chart as your site navigation is not sufficient. Users visit your site with a certain need to be fulfilled and most can’t find what they need because they don’t know our internal language. (IE acronyms and internal department names).