6/5/20138Tips for Global Sourcing• Clean up before sending tasks offshore– Specification– Documentation– Processes• Reduce the complexity– Structured tasks– One task at a time– Clarify the task– Independent tasks– Goals for input, processing and output• Be clear and state your expectation– Deadlines– Consequences of delays• Check the understanding– Open questions– Memo of understanding15Enhanced leadership style• Motivational factors– Appreciation of hard work– Interesting tasks– Clear expectations– Teambuildings, courses, cultural trainings• Create a common understanding– Strategy, vision and goals etc.– How to cooperate (e.g. use of hierarchy)• Ensure necessary training– Also teambuilding, cultural training• Use the best from both cultures– Find out what they are good at– Use the competence where available• Regular travelling is needed16
6/5/20139Building ONE team• Focus on ONE team– We are in this together!– Involve all parties• Planning and information flow– Proactive support for the group– Appreciation of their work– Interesting tasks• Understanding their culture– Explore the differences– Different ways to cooperate– Local traditions• Enhanced focus on building relations– In early phase– When problems17Build trust and relations• Share information– Frequent meetings• Show an interest– Small talk– Include everyone– Socialize outside work– Be a good role modelAnswer their emails!• Create room for– Asking questions– Being honest– Admitting errors18Building trust is veryimportant with Ukrainians!
6/5/201310Benefits from intercultural trainings• The full potential of Global Sourcing– Predictability– Improved• Communication• Working environment• Quality– Reduced risk• Financial loss• Loss of reputation19Do you want to learn more?• Our trainings are quick and business-oriented.• Achieve better communication and cooperation in just 3 hours.• Contact us for training or consultancy for your company.• We also conduct trainings outside Norway.Some examples of our trainings: Working with Ukrainians Working with Norwegians Working with Romanians Working with Balts Working with Indians Working in a multicultural environment Project management in amulticultural environment20Contact information:email@example.comTel.: +47 911 83 895