Modern Usability Tools & Techniques
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Modern Usability Tools & Techniques

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Modern Usability Tools and techniques, discussed and presented at Firecat Studio 12/7/12.

Modern Usability Tools and techniques, discussed and presented at Firecat Studio 12/7/12.

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Modern Usability Tools & Techniques Presentation Transcript

  • 1. Modern Usability Firecat StudioTools & Techniques December 7, 2012
  • 2. What Is Usability?
  • 3. What Is Web Usability?
  • 4. Usability Starting Points
  • 5. Modern Usability Tools
  • 6. The Usability Lab
  • 7. Heuristic Evaluations
  • 8. Paper Prototypes
  • 9. Usability Tools We Like•  Silverback – Records user face and screen during tests. Mac laptop, uses built-in camera, records face and screens.•  Morae — Similar to Silverback, but not Mac-only•  Optimal Workshop’s OptimalSort: Open or Closed Card Sorting•  Optimal Workshop’s Treejack: Navigation tree testing “I’d find it here”•  Optimal Workshop’s Chalkmark: Click tests, produces Heatmaps•  SurveyMonkey: Can embed low- or high-fidelity designs (wireframes or comps) and ask questions•  Usabilla – Similar to Optimal Workshop’s Chalkmark•  Loop11 — Robust recorded testing with live or existing sites•  5SecondTest — Free and low-cost quick task-based tests.•  Adobe Acrobat — Send your wireframes and comps and conduct a “paper prototype” session remotely
  • 10. Silverback and Morae Captures user’s face and screens!
  • 11. Optimal Workshop OptimalSort Open or Closed Card SortsDocumentation MUCH Easier!
  • 12. Optimal Workshop Treejack Test Navigation Structure & Labels
  • 13. Optimal Workshop ChalkmarkUse Sketches, Wireframes, Comps or Screenshots
  • 14. Reporting Results•  Keep it short•  Top findings w/video highlights•  Showstoppers/Criticality•  Low-hanging fruitRESOURCES:•  Usability as a Conversation – Greg Bell•  Why Do Usability Problems go Unfixed?– Steve Krug and Caroline Jarrett
  • 15. Firecat StudioSusan Price, CEO & Chief StrategistFirecat Studio LLC918 Nolan #104San Antonio, TX 78202210.320.2391 studio210.872.0445 mobilesusan@firecatstudio.comhttp://firecatstudio.comFirecat Studio on Facebook@FirecatSue