SlideShare a Scribd company logo
1 of 32
Differentiate or Die
Secrets of Silicon Valley
©2015 Firebrick Consulting Inc. Proprietary & Confidential
1
Irrelevance of
Marketing
fork in it
Today
Sell business outcomes
Time-to-revenue
Monetize relationships
Blended sales model
Categories of hundreds
Yesterday
Sell products
Time-to-market
Purchase units
Direct sales channel
Categories of three
VS.
2
A new era
The old marketing model is dead
©2015 Firebrick Consulting Inc. Proprietary & Confidential2 B2”Any”: Blended Sales Model
Palo Alto Networks
New Relic
HootSuite
3 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Positioning is the today’s strategic lever
Palo Alto Networks
New Relic
HootSuite
4 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Positioning is the today’s strategic lever
What do they all have in common?
Compelling, differentiated
positioning stories!
• What is Positioning?
• New Positioning Model
• 7 New Rules for Positioning
• Putting the Positioning Model In Action
©2015 Firebrick Consulting Inc. Proprietary & Confidential
Today’s
agenda
5
6 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
What is positioning?
The buyers perception is reality.
7 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
What is positioning?
Good positioning cuts through the noise, and
separates you from the pack.
8 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
What is positioning?
The superior product rarely wins.
9 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
What is positioning?
Positioning is not a marketing initiative.
Partnership
Ecosystem
Priorities
Breed
of Sales
People
Category
Dominanc
e
valuation
Create a
Movement
of Rabid
Customers
10 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Good positioning feeds
everything
Product
Priorities
Marketing
Investments
Rallying
Cry for
Employees
Positioning
Strategy
Your presentation is 38 slides
Blah, Blah, Blah – your mother doesn’t know what you do for a living
Ask 3 people what you do… get 3 different answers
www.test…you can replace your logo with competition
Long sales cycles, sales calls on anything that moves
You don’ have a viewpoint
11 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
You know you have a positioning
problem...
©2015 Firebrick Consulting Inc. Proprietary & Confidential
New positioning
model
12
Horizontal A Industry A Geo Selling Motion
Company Theme
Purpose, Experience, Tone and Tagline
13 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Brand/Positioning framework
Brand
Company
Product
Solutions
Storyline and Viewpoint
(“why your company, now?” problem solved)
Pillars
(value-based headlines)
Pillars
(value-based headlines)
Pillars
(value-based headlines)
Differentiator 1 Differentiator 2 Differentiator 3
Marketecture: Product Line Portfolio
Products Platform Services
Sales Cloud Service Cloud Marketing Cloud App Exchange
No hardware. No software. No boundaries.
“No Software”
14 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Example: expanded portfolio, SaaS
Solutions
Enterprise Cloud Computing Leader Story
Any Size Any Industry See Success in Action
Social Applications
Chatter Salesforce Platform Work
Theme
Pillars
Story
Marketecture
Brand
tagline
Cloud Migration Dev/Ops Digital app Mobile App
Better Software Faster
“We Are All Data Nerds”
15 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Example: disruptive cloud, new category
Solutions
Software is Your Business
One Click
Customer
Insights
Thrive in The Cloud Trusted and Secure
APM
Theme
Pillars
Story
Marketecture
Brand
tagline
Reach
Everywhere
#Customer
Love
SOFTWARE ANALYTICS Portfolio
INSIGHTS MOBILE SERVER
16 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Shift the focus
New positioning
model
Product-Centric Buyer-Centric
©2015 Firebrick Consulting Inc. Proprietary & Confidential
7 positioning
rules
17
18 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Rule 1:
Fortune 500 or SMB
is not a market
19 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Rule 2:
Who is your “Mary”
20 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Rule 3:
Own a problem
21 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
... and connect to a funded
initiative
22 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Rule 4:
Have a provocative
point-of-view
23 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Rule 5:
Take a corner
of the room
24 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Rule 6:
Communicate
with stories
Why your
company,
now?
How are you
different?
How will
my life
be better?
25 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Answer 3 questions for your buyer
Powerful positioning stories
26 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Rule 7:
Eliminate all
Geek-Speak
NEVER use these 6 words…
27
“Flexible”
“Comprehensive”
“Collaborative”
“Scalable”
“Agile”
“Easy-to-Use”
27 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
©2015 Firebrick Consulting Inc. Proprietary & Confidential
How to tell
a better story
28
Slide 10:
You would be
crazy not to buy
our amazing
product
Slide 9:
Our wonderful
executives… and
our cool dog
Slide 8:
Logo
splash slide
Slide 7:
A few cool
screen shots
Slide 6:
How our cool
product works
Slide 5:
Stats to back up
why we are so
great
Slide 4:
Our great
analytics
feature
Slide 3:
Our great
monitoring
feature
Slide 2:
Our great
platform
Your presentation
structure
Slide 1:
Introducing our
great product for
the cloud,
mobile world
29 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
Slide 10:
Call
to action
Slide 9:
Cleaned up the
problem: How
your life will be
different
Slide 8:
3-4 reasons
customers like
you choose us
Slide 7:
The Answer:
Our company
Slide 6:
What you need
to fix the problem
Slide 5:
Traditional
approaches no
longer work
Slide 4:
…And you
may lose your
job!
Slide 3:
Causing you
a BIG
problem
Slide 2:
Recent market
dynamics: your
world has
changed
Powerful stories: a better way
Slide 1:
Big results from
customers
like you
30 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
web I http://www.firebk.com
blog I strategiestorevenue.com/blog/
email I bwright@firebk.com
31 ©2015 Firebrick Consulting Inc. Proprietary & Confidential

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Firebrick Differentiate or Die November SHORT A

  • 1. Differentiate or Die Secrets of Silicon Valley ©2015 Firebrick Consulting Inc. Proprietary & Confidential
  • 3. Today Sell business outcomes Time-to-revenue Monetize relationships Blended sales model Categories of hundreds Yesterday Sell products Time-to-market Purchase units Direct sales channel Categories of three VS. 2 A new era The old marketing model is dead ©2015 Firebrick Consulting Inc. Proprietary & Confidential2 B2”Any”: Blended Sales Model
  • 4. Palo Alto Networks New Relic HootSuite 3 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Positioning is the today’s strategic lever
  • 5. Palo Alto Networks New Relic HootSuite 4 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Positioning is the today’s strategic lever What do they all have in common? Compelling, differentiated positioning stories!
  • 6. • What is Positioning? • New Positioning Model • 7 New Rules for Positioning • Putting the Positioning Model In Action ©2015 Firebrick Consulting Inc. Proprietary & Confidential Today’s agenda 5
  • 7. 6 ©2015 Firebrick Consulting Inc. Proprietary & Confidential What is positioning? The buyers perception is reality.
  • 8. 7 ©2015 Firebrick Consulting Inc. Proprietary & Confidential What is positioning? Good positioning cuts through the noise, and separates you from the pack.
  • 9. 8 ©2015 Firebrick Consulting Inc. Proprietary & Confidential What is positioning? The superior product rarely wins.
  • 10. 9 ©2015 Firebrick Consulting Inc. Proprietary & Confidential What is positioning? Positioning is not a marketing initiative.
  • 11. Partnership Ecosystem Priorities Breed of Sales People Category Dominanc e valuation Create a Movement of Rabid Customers 10 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Good positioning feeds everything Product Priorities Marketing Investments Rallying Cry for Employees Positioning Strategy
  • 12. Your presentation is 38 slides Blah, Blah, Blah – your mother doesn’t know what you do for a living Ask 3 people what you do… get 3 different answers www.test…you can replace your logo with competition Long sales cycles, sales calls on anything that moves You don’ have a viewpoint 11 ©2015 Firebrick Consulting Inc. Proprietary & Confidential You know you have a positioning problem...
  • 13. ©2015 Firebrick Consulting Inc. Proprietary & Confidential New positioning model 12
  • 14. Horizontal A Industry A Geo Selling Motion Company Theme Purpose, Experience, Tone and Tagline 13 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Brand/Positioning framework Brand Company Product Solutions Storyline and Viewpoint (“why your company, now?” problem solved) Pillars (value-based headlines) Pillars (value-based headlines) Pillars (value-based headlines) Differentiator 1 Differentiator 2 Differentiator 3 Marketecture: Product Line Portfolio Products Platform Services
  • 15. Sales Cloud Service Cloud Marketing Cloud App Exchange No hardware. No software. No boundaries. “No Software” 14 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Example: expanded portfolio, SaaS Solutions Enterprise Cloud Computing Leader Story Any Size Any Industry See Success in Action Social Applications Chatter Salesforce Platform Work Theme Pillars Story Marketecture Brand tagline
  • 16. Cloud Migration Dev/Ops Digital app Mobile App Better Software Faster “We Are All Data Nerds” 15 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Example: disruptive cloud, new category Solutions Software is Your Business One Click Customer Insights Thrive in The Cloud Trusted and Secure APM Theme Pillars Story Marketecture Brand tagline Reach Everywhere #Customer Love SOFTWARE ANALYTICS Portfolio INSIGHTS MOBILE SERVER
  • 17. 16 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Shift the focus New positioning model Product-Centric Buyer-Centric
  • 18. ©2015 Firebrick Consulting Inc. Proprietary & Confidential 7 positioning rules 17
  • 19. 18 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Rule 1: Fortune 500 or SMB is not a market
  • 20. 19 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Rule 2: Who is your “Mary”
  • 21. 20 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Rule 3: Own a problem
  • 22. 21 ©2015 Firebrick Consulting Inc. Proprietary & Confidential ... and connect to a funded initiative
  • 23. 22 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Rule 4: Have a provocative point-of-view
  • 24. 23 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Rule 5: Take a corner of the room
  • 25. 24 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Rule 6: Communicate with stories
  • 26. Why your company, now? How are you different? How will my life be better? 25 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Answer 3 questions for your buyer Powerful positioning stories
  • 27. 26 ©2015 Firebrick Consulting Inc. Proprietary & Confidential Rule 7: Eliminate all Geek-Speak
  • 28. NEVER use these 6 words… 27 “Flexible” “Comprehensive” “Collaborative” “Scalable” “Agile” “Easy-to-Use” 27 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
  • 29. ©2015 Firebrick Consulting Inc. Proprietary & Confidential How to tell a better story 28
  • 30. Slide 10: You would be crazy not to buy our amazing product Slide 9: Our wonderful executives… and our cool dog Slide 8: Logo splash slide Slide 7: A few cool screen shots Slide 6: How our cool product works Slide 5: Stats to back up why we are so great Slide 4: Our great analytics feature Slide 3: Our great monitoring feature Slide 2: Our great platform Your presentation structure Slide 1: Introducing our great product for the cloud, mobile world 29 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
  • 31. Slide 10: Call to action Slide 9: Cleaned up the problem: How your life will be different Slide 8: 3-4 reasons customers like you choose us Slide 7: The Answer: Our company Slide 6: What you need to fix the problem Slide 5: Traditional approaches no longer work Slide 4: …And you may lose your job! Slide 3: Causing you a BIG problem Slide 2: Recent market dynamics: your world has changed Powerful stories: a better way Slide 1: Big results from customers like you 30 ©2015 Firebrick Consulting Inc. Proprietary & Confidential
  • 32. web I http://www.firebk.com blog I strategiestorevenue.com/blog/ email I bwright@firebk.com 31 ©2015 Firebrick Consulting Inc. Proprietary & Confidential