Hospitality Internet Solutions
Guest Internet Solutions for the Hospitality Industry
Guests of any hospitality business regard the Internet as an essential service and make reservation choices based on
Internet availability. Guests want Internet available in various forms for different types of computer or gadget they
have. Most guests want wireless Internet available everywhere that they might go on the property. We have spent
several years developing Internet access solutions that deliver the types of service that guests ask for.
Our solutions offer guests Our solutions also meet the requirements of
extensive Internet features hospitality businesses, with features that
including those listed below: include those listed below:
Wired and wireless internet in Increase income by offering a broader range of
each room with guaranteed charged Internet services
wireless coverage
Improve customer loyalty by offering a reliable
Business center with computers, service that encourages the guest to differentiate
printers, scanner, fax, and copier the hotel
Wireless Internet in public areas Provide a customized login page that links to the
(lobby, restaurant) for guests hotel web site to encourage guests to go to the web
and outside visitors site and use it for return reservations
Wireless Internet in conference Improve equipment reliability with a faster time to
areas for guests and outside repair
visitors
Reduce customer complaints about the Internet
Wireless Internet in outdoor services
areas (beaches, etc.) for guests
Outsource guest Internet system maintenance and
and outside visitors
management to the IT provider
The easy way to provide guest Internet access
Plug and play guest Internet solutions for all hospitality businesses
Hospitality Internet Solutions is a DBA of
Fire4 Systems Inc. A Florida Corporation
1
Hospitality Internet Solutions, Unit C-12, 6073 NW 167 St., Miami, FL 33015, USA Tel: 305 558 8773 www. hospitality-internet. Com
Copyright © Fire4 Systems Inc., 2008. All rights reserved. Fire4, WISPlink, Avansu, WISPzone, Hospitality-Internet and the respective logos are registered marks of Fire4
Systems Inc. All other registered marks, trademarks, service marks and logos are the property of their respective holders. Information is subject to change without notice.

Hotel Conference Area Wireless Internet
Many hotels provide guest Internet in
rooms, but completely ignore the demand
for Internet access from visitors to the
conference areas. We have a plug and play
solution that gives fast payback. The
solution is simple to install and requires only
data wiring to each wireless unit. Visitor
billing uses pre-pay scratch cards that can
be sold at the front desk.
A robust wireless unit is installed in an
upper corner of each conference room and
wired to a switch via cat-5 cable. One
wireless unit can cover a room size up to
5000 sq ft.
Guest access is authorized within each unit The hotel stocks 1-day scratch cards that are sold to
visitors at the front desk. Credit card billing can also be
Customer billing can use scratch cards and also credit cards added to the unit. The hotel can optionally give guests free
access to the conference area network while charging
The custom login page and banner advertising is contained within each unit
conference visitors.
Failure monitoring of each unit with an alarm routed to your IT vendor
Equipment cost for each conference room is economical
and a switch is required to connect all units to the DSL
Remote management and configuration of all devices
circuit. Installation is quick and can be accomplished by
Comprehensive report to track use of the network your IT provider.
A hotel provides conference facilities that are used by local firms for offsite meetings. Business case: Hotel Conference Area
10 rooms are available each with a seating capacity of 30, and walls can be removed
to make fewer larger rooms. The hotel charges visitor for daily Internet access:
hotel guests get access bundled with rooms
The hotel provides wired Internet in guest rooms but no Internet access is available
for conference visitors, leading to many complaints from visitors. Results:
The hotel averages approximately 100 visitors (non-guests) per day for business Time to investment payback = less than 30 days
conferences hosted at the hotel. Approximately 50 visitors per day will have laptops
Profit 1st year approximately = $150,000
and want to check email.
Upgrade Wired Hotel Rooms for Wireless Internet
Many hotels already have wired Internet in
rooms but guests continue to ask for
wireless. Many laptop computers are now
manufactured without Ethernet ports.
Installing wireless is a hit and miss process
for many hotels as installers experiment on
their time. We provide the only solution that
guarantees wireless in every room because
we put wireless in every room.
You are probably thinking that our solution
must be expensive as installers charge
$thousands to put a couple of wireless
access points on each floor. The answer is
that our solution is less expensive because
we purchase equipment in large volumes
and pass these savings on to you.
Our solution adds wireless plus 3 more Ethernet ports for each room
If your rooms are wired with cat-5 Ethernet then you can
The custom login page and banner advertising is contained within each unit upgrade each room to wireless starting at $99. That
includes wireless Internet and four additional Ethernet
Failure monitoring of each unit with an alarm routed to your IT vendor
connectors for your guests.
Remote management and configuration of all devices
The easy way to provide guest Internet access
Hospitality Internet Solutions is a DBA of Fire4 Systems Inc. A Florida Corporation
2
Hospitality Internet Solutions, Unit C-12, 6073 NW 167 St., Miami, FL 33015, USA Tel: 305 558 8773 www. hospitality-internet. Com
Copyright © Fire4 Systems Inc., 2008. All rights reserved. Fire4, WISPlink, Avansu, WISPzone, Hospitality-Internet and the respective logos are registered marks of Fire4
Systems Inc. All other registered marks, trademarks, service marks and logos are the property of their respective holders. Information is subject to change without notice.

Authentication Server for Hotel Internet Custom Login Pages
Even though your hotel has wired Internet
access in all rooms with good wireless
coverage, you can still upgrade your system
with a custom login page and banner
advertising by installing our authentication
server in your network. Installation is quick
and easy and can be carried out by your IT
provider.
A custom log in page will benefit your
business in several ways. The most
important feature of your log in page is that
it is designed to be an extension of your
web site and therefore should encourage
guests to become familiar with your web
site. If returning guests make reservations
through your website then your margins will
improve.
Guest access is authorized within the server: guest and visitor billing can The room data circuits and wireless access points are
use scratch cards and credit cards connected to our authentication server via switches. Your
IT provider can install this equipment.
The custom login page and banner advertising is contained within the
server Please see our services page for custom login page design
and banner advertising. Our wireless products all
Failure monitoring of each unit can initiate an alarm to your IT vendor:
incorporate the features of our authentication server.
remote management facilitates configuration of the product
Most hotels are surrounded by small businesses that make a living with the hotel Business case: Login page banner
guests. Local businesses include: fast food, diners, restaurants, dry cleaners, travel
advertising
agencies, taxi firms, and car rental firms. Hotels usually let neighbors leave business
The hotel Internet login page charge per banner for
cards in the lobby as a service to guests.
local businesses
One hotel decided to offer local businesses advertising space on their Internet log in
Results:
page and most of them were happy to pay as this marketing improved their sales to
hotel guests. The hotel charges a monthly fee to neighboring businesses for Time to investment payback = less than 30 days
advertisements: and the banner management was outsourced as the hotel wanted a
Profit 1st year approximately = $20,000
‘hands off’ approach.
Hotel Business Center
Many hotels provide wired or wireless
Internet access in rooms for guests who
take computers. Guests who don't have
computers need a business center facility to
check email and file reports. The business
center has to be well equipped so that
guests do not have to make a line to check
their emails.
The business center should have several
computers, color and BW printers, a
scanner, a FAX machine and a copier.
The business center provides a profit for
the hotel by charging guests for use of
computers, printers, copiers and the
Internet. The guest has to purchase a 1-day
scratch card and the access code permits
use of computers, printers and Internet.
The business center computers are ‘thin clients’ and have Windows XP installed: each Business case: Hotel business center
one is connected to our gateway router. We provide top-quality thin-client computers
Charge guests for use of computers and Internet
that are manufactured by Hewlett-Packard.
Results:
If the guest changes any Windows configuration then the computer is simply reset to
Time to investment payback = less than 30 days
return it to the standard configuration: there is no maintenance required to correct
Profit 1st year approximately = $115,000
settings or reload software.
The easy way to provide guest Internet access
Hospitality Internet Solutions is a DBA of Fire4 Systems Inc. A Florida Corporation
3
Hospitality Internet Solutions, Unit C-12, 6073 NW 167 St., Miami, FL 33015, USA Tel: 305 558 8773 www. hospitality-internet. Com
Copyright © Fire4 Systems Inc., 2008. All rights reserved. Fire4, WISPlink, Avansu, WISPzone, Hospitality-Internet and the respective logos are registered marks of Fire4
Systems Inc. All other registered marks, trademarks, service marks and logos are the property of their respective holders. Information is subject to change without notice.

Resort Solution
We count many resort customers among
our client list, including one of the worlds
largest resort management companies.
Resorts choose our solution primarily for
guest billing flexibility and for our failure
monitoring and management features.
Resorts want low cost wireless equipment
for specific areas and also require high
reliability long-range equipment that is
capable of providing Internet access along
miles of beaches. Our systems provide
these solutions plus much more.
Resorts look for the following features when
specifying their guest Internet service
requirements.
High reliability with fast failure detection and quick repair: critical locations Global resort management companies use our solution to
must have redundancy manage customer Internet access anywhere in the world
from one location.
Wireless coverage over very large public areas including beaches
Technical support and maintenance can be outsourced to a
Guests are billed via their room account for room Internet, wireless
local company close to each resort and managed by the
Internet through the resort and business center access
central IT staff. Outsourcing reduces operational costs
Conference visitors must be charged at daily rates for using Internet considerably and eliminates fixed costs at each resort.
facilities
Customer charge policies can be determined centrally and
Resort IT staff have central management of multiple resort locations
deployed world wide from a central location.
An established resort had outsourced the provisioning of guest Internet services. Business case: Resort
However management was getting many complaints about the service quality. The
Results
resort was paid a fee by the outside company but they did not know how much
Time to investment payback = less than 3 months
money was being made. Finally the resort management decided to deploy a state of
the art Internet service for guests to eliminate complaints. Profit 1st year approximately = $175,000
Wireless Internet for Large Outdoor Areas
We manufacture very long range wireless
equipment that will give a laptop user
Internet access greater then a mile from Photograph
the antenna line of sight. Our resort copyright
Hyperlink
Technologies
customers use our long range solution to
provide their guests with Internet access
along several miles of beaches. Our marina
customers also use our long range solution
for large areas.
Our long range systems achieve exceptional
performance through advanced radio
frequency engineering. Each system must
be mounted on a tower and have a clear
line of sight to areas that have to be
provided with wireless Internet access.
Guest access is authorized within each unit, and customer billing can use scratch cards and credit cards
The custom login page and banner advertising is contained within each unit
Failure monitoring of each unit can initiate an alarm to your IT vendor
Remote management and configuration of all devices is available
Integrated RF amplification permits laptop connections over mile line of sight to a laptop, and up to 10 miles to
a building receiver (CPE) product
The easy way to provide guest Internet access
Hospitality Internet Solutions is a DBA of Fire4 Systems Inc. A Florida Corporation
4
Hospitality Internet Solutions, Unit C-12, 6073 NW 167 St., Miami, FL 33015, USA Tel: 305 558 8773 www. hospitality-internet. Com
Copyright © Fire4 Systems Inc., 2008. All rights reserved. Fire4, WISPlink, Avansu, WISPzone, Hospitality-Internet and the respective logos are registered marks of Fire4
Systems Inc. All other registered marks, trademarks, service marks and logos are the property of their respective holders. Information is subject to change without notice.

Public Internet for Temporary Outdoor Events
One of our areas of specialization is
providing guest Internet systems that can
be set up and taken down very quickly. We
can provide the wireless network
infrastructure for short term events such as
product launches, marketing /promotion
events or a fashion show. The temporary
wireless network installation can be set up
in a building or marquee. We can supply
portable aluminum antenna stands and
erected on site in a few minutes. We also
provide point to point wireless links to bring
Internet access to the event temporary
location.
We have developed a range of wireless products that are suitable for providing Wireless
Internet coverage at very large events. Our products provide long-range line of sight
coverage with high capacity data capability that supports a large number of simultaneous
users.
Our billing system can support several options, including credit card charges, VIP passes,
scratch card sales and discount access for site vendors.
Our engineers have experience with wireless Internet networks for large events so please
call us to discuss your project requirements.
In some circumstances we can arrange equipment rental with trained engineers to set up
wireless networks for events.
Temporary billing, monitoring and management account for the duration of
the event
Custom login display prepared for the event with banner advertising
High capacity wireless throughput to support thousands of users per day
Very long range wireless equipment
Fast set up and take down
Golf Club Solution
Many golf club members would like Internet
Photograph
access in the club house. Members take copyright
Hyperlink
customers for a round of golf and may like Technologies
access office information when the
conversation turns to business back at the
bar.
We offer indoor/outdoor antennas that are
perfect for the club house installation. Our
solution also includes coverage of the golf
course using long range antennas for line of
sight communications where laptop
computers and GPS receivers have been
installed on ‘intelligent golf carts’. C our se
antenna
Members and visitors can be billed for
Internet use with scratch cards sold in the
clubhouse and with credit cards.
C lubhouse
antenna
Clubhouse antennas
Long range course antenna
Custom log in page with banner advertising A custom log in page is prepared as an extension of the
clubs web site and also carries banner advertising from golf
Pre-pay scratch cards for billing (custom graphics optional) equipment suppliers.
The easy way to provide guest Internet access
Hospitality Internet Solutions is a DBA of Fire4 Systems Inc. A Florida Corporation
5
Hospitality Internet Solutions, Unit C-12, 6073 NW 167 St., Miami, FL 33015, USA Tel: 305 558 8773 www. hospitality-internet. Com
Copyright © Fire4 Systems Inc., 2008. All rights reserved. Fire4, WISPlink, Avansu, WISPzone, Hospitality-Internet and the respective logos are registered marks of Fire4
Systems Inc. All other registered marks, trademarks, service marks and logos are the property of their respective holders. Information is subject to change without notice.

Airport Solution
Many passengers carry laptop computers
and so most international airports have
installed a wireless Internet service. Some
Concour se
airlines also provide their customers with
antenna
wireless Internet in lounges. There are still
many regional airports however that do not
provide wireless Internet for travelers due
to the very high cost of the large airport
project suppliers. Our airport Internet
solution is designed for small budgets. We
can assist with the project plan and airport
maintenance staff can install the wireless
products. Internet can be distributed Inter net
through the airport via cat-5 cables to each kiosk
of the concourse access points.
Alternatively distribution can be wireless
using 5GHz band to repeaters located
around the airport concourses.
Wired long range access points to cover 3000 to 5000 sq ft, units can be The airport management can bill travelers for Internet
installed in a dual redundant configuration with hot-swap access through sales of pre-paid scratch cards and also
through credit card billing. Login page banner advertising
Custom log in page with seamless web site integration generates additional revenue from concourse shops. If the
airport wants to offer free Internet to travelers then the
Custom pre-pay scratch cards and credit card billing
banner advertising alone will cover investment and
Banner advertising offered to concourse shops operating costs.
Airport Internet services can be very profitable for the airport management because Business case: Airport
many travelers need Internet access to verify travel information and communicate
Internet access is charged via credit cards and the
about business issues.
sale of scratch cards at selected stores and income
Due to the complexity of airport buildings a large number of wireless access points from login page banner advertising
are usually required which means that the initial investment is high compared to other
Results
types of business.
Time to investment payback = less than 2 months
Most airports provide wireless Internet but need to upgrade their services to address
Profit 1st year approximately = $430,000
the increasing demand from travelers.
Motel Solution
Motels have smaller budgets for guest
Internet investments however we have an
economical approach that will fit the budget
of any motel. We can provide a combined
wireless point plus router for installation in
the lobby area. Guests can connect to the
Internet with laptop computers and a
desktop computer can be connected via the
router for guests who did not bring a laptop
but want to check email. A nominal charge
can be made for the Internet service by
selling scratch cards or printing codes for
sale to guests. Internet service can also be
offered free to guests. We can install a
customized login page in the router
prepared to your specifications, and
optional banner advertising can be added to
the login page.
Provide free Internet to guests or charge a nominal amount An important advantage of our motel solution is that you
don’t need specialists on staff.
Charge guests with a scratch card or printed code
Our software permits you to outsource management of
Custom log in page can optionally integrate with the motel web site
guest Internet access to your IT provider, or we can quote
Banner advertising can be added to the log in page for remote management of your service.
The easy way to provide guest Internet access
Hospitality Internet Solutions is a DBA of Fire4 Systems Inc. A Florida Corporation
6
Hospitality Internet Solutions, Unit C-12, 6073 NW 167 St., Miami, FL 33015, USA Tel: 305 558 8773 www. hospitality-internet. Com
Copyright © Fire4 Systems Inc., 2008. All rights reserved. Fire4, WISPlink, Avansu, WISPzone, Hospitality-Internet and the respective logos are registered marks of Fire4
Systems Inc. All other registered marks, trademarks, service marks and logos are the property of their respective holders. Information is subject to change without notice.

Trade Show Solution
Internet access is a requirement of any
trade show today: exhibitors need Internet
access to get information, keep in touch A ntenna
with offices and process credit cards.
Visitors also need Internet access as many
of them are spending a day away from the
offices but they still have to keep in touch
via emails. Good Internet access will permit
more visitors to attend the show.
Most trade shows have a high volume of
Inter net
users: several hundred people may be kiosk
connected simultaneously at a large trade
show, with thousands of people using the
network during a 24 hour period.
Open wireless network and kiosk products for visitors in rest area We have extensive experience providing wireless network
solutions for trade shows. Please call us with your
Closed wireless network for exhibitors with load management requirements and we will help you prepare a project that
will give the required performance within your budget.
Assessment of trunk circuit bandwidth requirements
A trade show management company organizes an annual art event. The site has two Business case: Trade show
large buildings owned by the event organizer plus a large tent is erected for the
Wireless Internet income from booths plus sales of
event.
Internet access scratch cards
Approximately 500 booths are rented by the organizer and the booth space includes a
Results
charge of $100 for wireless Internet access during the event. The event organizer
Total investment as % of sales = 10%
also expects to sell 750 scratch cards to some of the approximately 35,000 visitors to
the show. Profit from Internet approximately= $50,000
RV Park Solution
Most RV parks can be provided with Photograph
copyright
excellent wireless Internet coverage by Hyperlink
Technologies
installing a sectorized antenna with a long C entr al
range wireless access point at a central antenna
location above the tree tops so that open
spaces have direct line of sight to the
antenna.
RV guests within a mile radius who have
direct line of sight to the central antenna
can connect laptop computers without
problem. The central antenna requires
power and connection to a DSL router. We
can also connect to a remote DSL site using
a microwave link to the central antenna. Rental
Guest billing requires the sale of scratch receiver
cards, and credit card processing.
Central mast-mounted sectorized antenna system with long range access The custom long in page can also link to the park web site.
points The RV park should also offer long-range receivers for
guest rental so that they can get internet access at greater
A pack of guest receivers for rental distances or with some tree cover. The guest receivers are
very low cost: investment is recovered with about two
Scratch cards for sale to guests provide access codes
weeks rental.
The Internet is a valuable resource for RV vacationers. Many select RV sites based on Business case: RV park
the availability of wireless Internet. Most RV sites have wireless Internet but many are
Sales from Internet access, equipment rentals and
poorly equipped. Most users complain that the wireless does not cover the site so
advertising
they have to take laptops to the clubhouse. RV park owners can also make much
Results
more money by increasing coverage and range, offering flexible payment methods,
selling login page advertising and rental of long range wireless units for temporary Time to investment payback = less than 30 days
installation on RV’s.
Profit 1st year approximately = $110,000
The easy way to provide guest Internet access
Hospitality Internet Solutions is a DBA of Fire4 Systems Inc. A Florida Corporation
7
Hospitality Internet Solutions, Unit C-12, 6073 NW 167 St., Miami, FL 33015, USA Tel: 305 558 8773 www. hospitality-internet. Com
Copyright © Fire4 Systems Inc., 2008. All rights reserved. Fire4, WISPlink, Avansu, WISPzone, Hospitality-Internet and the respective logos are registered marks of Fire4
Systems Inc. All other registered marks, trademarks, service marks and logos are the property of their respective holders. Information is subject to change without notice.

Marina Solution
Most marinas can provide excellent wireless
Internet coverage for all boats berthed in
the marina by installing a sectorized
antenna with a long range access point on Centr al
antenna
a high building or a mast. Laptop computers
will have Internet access up to a mile away ROOF
LOCATION
with line of sight to the antenna. The OF ANTENNA
antenna must be mounted high enough so
that there is a clear line of sight from the
deck of each boat to the antenna. The
central antenna is connected to a DSL
router.
Direction of
Guest billing requires the sale of scratch Rental
transmission
receiver
cards, and credit card processing. A custom
long in page can also link to the marina
web site.
Central mast-mounted sectorized antenna with a long range access point The marina can also rent receivers to boat owners so that
they can get internet access below deck. The guest
A pack of guest receivers for rental receivers are very low cost: investment is recovered with
about two weeks of rental fees.
Pre-pay scratch cards for sale to guests
A marina wireless installation can be facilitated by installing an antenna on top of a Business case: Marina
high structure such as a dry stack storage, to provide line of sight coverage over the
Annual sales from Internet access, equipment
marina area.
rentals and advertising
A high power wireless unit with an efficient antenna will provide wireless Internet Results
access over all the marina dockage area. Boat owners to buy scratch cards or pay
Time to investment payback = less than 30 days
with credit cards. Login page advertising is sold to businesses around the site.
Profit 1st year approximately = $67,000
Wireless unit rental to boat owners provides a good connection below deck.
Bar/Restaurant Solution
Coffee bars have become an extension to
the workplace because work can continue
on the customers laptop while popular
beverages are consumed. Restaurants can
attract business lunch customers who want
to talk sales between courses.
We offer a very low entry cost for
businesses that wish to provide wireless
Internet access for guests. You can charge
for Internet use by selling pre pay scratch
C or ner
cards and by credit card billing.
antenna
Alternatively you can offer free Internet
with a time limit for customers to
discourage customers moving permanently
to the restaurant or bar.
Low cost long range antenna with all software included
Custom splash page that integrates with the business web site
The cost of free Internet can be recovered by offering
Pre pay scratch cards and credit card processing When charging for use advertising to suppliers and neighboring businesses. When
mounted high in one corner of the room a single antenna
When offering free Internet sell advertising to suppliers and neighbors can cover a large area, up to 5000 sq ft.
The decision of business lunch customers who are selecting a restaurant can be Business case: Bar/Restaurant
swayed by the availability of wireless Internet. Coffee bars such as Starbucks
Scratch cards sales for Internet access
established a trend of charging for Internet access.
Results
The restaurant can take advantage of the wireless Internet by designing a login page
Time to investment payback = less than 30 days
that is part of the business web site to encourage customers to use the website: a
powerful customer loyalty tool. Profit 1st year approximately = $9,000
The easy way to provide guest Internet access
Hospitality Internet Solutions is a DBA of Fire4 Systems Inc. A Florida Corporation
8
Hospitality Internet Solutions, Unit C-12, 6073 NW 167 St., Miami, FL 33015, USA Tel: 305 558 8773 www. hospitality-internet. Com
Copyright © Fire4 Systems Inc., 2008. All rights reserved. Fire4, WISPlink, Avansu, WISPzone, Hospitality-Internet and the respective logos are registered marks of Fire4
Systems Inc. All other registered marks, trademarks, service marks and logos are the property of their respective holders. Information is subject to change without notice.