and other business tools

It’s Chat. Smart “cocktail” conversation Choose your friends Establish a voice You don’t have to talk all the time

Smart “cocktail” conversation

Choose your friends

Establish a voice

You don’t have to talk all the time

It Can Mean Business. Monitor customer feedback Respond to customer feedback Thought leadership Engage in dialogue Network with colleagues

Monitor customer feedback

Respond to customer feedback

Thought leadership

Engage in dialogue

Network with colleagues

Getting Started. Create a messaging strategy Consider your audience Designate a champion (those kids know how) Just do it Wash, rinse, repeat

Create a messaging strategy

Consider your audience

Designate a champion (those kids know how)

Just do it

Wash, rinse, repeat

Do It Better. ReTweet No one cares what you ate for lunch Reply often Post interesting stuff Hash, man. 1,000 words in 140 characters or less

ReTweet

No one cares what you ate for lunch

Reply often

Post interesting stuff

Hash, man.

1,000 words in 140 characters or less

Zeitgeist. http://search.twitter.com http://socialmention.com http://twitter.grader.com http://localtweeps.com

http://search.twitter.com

http://socialmention.com

http://twitter.grader.com

http://localtweeps.com

Tools Twhirl TweetDeck Phone Apps for iPhone and Blackberry Finn Digital Hot Sheet http://www.finndigital.com/company/hotsheet_archives.aspx http://www.briansolis.com/2008/10/twitter-tools-for-community-and.html

Twhirl

TweetDeck

Phone Apps for iPhone and Blackberry

Finn Digital Hot Sheet

http://www.finndigital.com/company/hotsheet_archives.aspx

http://www.briansolis.com/2008/10/twitter-tools-for-community-and.html

Perspective Small part of the conversation prism Lifecycle and evolution One conversation tool

Small part of the conversation prism

Lifecycle and evolution

One conversation tool

Tweet Me. twitter: @billfinn twitter: @finndigital [email_address] http://finndigital.com http://www.linkedin.com/in/finndigital

twitter: @billfinn

twitter: @finndigital

[email_address]

http://finndigital.com

http://www.linkedin.com/in/finndigital