Why Findability?Amount of information is growing immenselyFinding right people and information is hardI want to know something?What am I trying to ﬁnd out?Where and how?= Findability helps you with all of this
HOW CRITICAL IS FINDINGTHE RIGHT INFORMATION TO BUSINESS GOALS AND SUCCESS?
Improving the quality and experience of Findability is very important
Findability by Findwise 1. BUSINESSBuild solutions to support your business processes and goals 2. INFORMATION Prepare information to make it ﬁndable 3. USERS Build usable solutions based on user needs 4. ORGANISATION Govern and improve your solution over time 5. SEARCH TECHNOLOGY
Business• Analyze how your business goals andstrategies can be met by improvedinformation access• Set Findability goals. Examples; increasethe revenue on sales, raise productivity,improve knowledge sharing, bettercollaboration• Specify your requirements• Deﬁne KPI’s and measure the success of
Information• Clean up and archive or deleteoutdated/unrelevant information• Ensure good quality of information byadding structured and suitable metadata• Create and use information models andtaxonomies• Tagging?
Users• Get to know your users and their needs• Make sure your solution is easy to use• Perform continuous usabilityevaluations, like usage tests and expertevaluations• Make sure users ﬁnd what they arelooking for• Enable feedback loops for complaints,feedback and praise
Organisation• Resources!• Deﬁne processes, roles and routines togovern the solution• Perform Search Analytics• Create easy to use administrationinterfaces• Perform training, technical and editorial• Help publishers get started withprocesses for better ﬁndability
Search Technology• Select a suitable search platform ormake the most of your current solution• Design your architecture with search-as-a-service in mind• Utilise the full potential of the selectedtechnology