This presentation is a case study of how we are improving search at Harvard Business School (HBS) and building a practice area to support this endeavor. You will hear how we built the road towards the holy grail of one-stop Enterprise search as we travelled on it. This path initially included a set of incremental steps until we gained enough critical mass to formalize the process. While we have made significant progress towards the end goal, we are still very much on the journey. This talk will describe the path we took, where we are currently, and what the future roadmap looks like. Learn about the components of our search & findability practice, the skill sets of the people who comprise the team, tools we are using, and also some tactical steps you can take to improve search when you go back to work tomorrow so that you too can embark on this voyage.
For more information about Findability Day, go to findwise.com/findability-day-2013