Morgan Stanley Global Consumer & Retail Conference

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    Morgan Stanley Global Consumer & Retail Conference - Presentation Transcript

    1. Best Buy Co., Inc. Morgan Stanley Global Consumer & Retail Conference Nov. 14, 2006
    2. Kal Patel Executive Vice President, Strategy & International Development
    3. Safe Harbor Cautionary Statement Pursuant to the Private Securities Litigation Reform Act of 1995 This presentation may contain forward-looking statements, which are subject to risk and uncertainty. A variety of factors could cause our actual results to differ materially from the anticipated results expressed in such forward-looking statements, including, among other things, factors listed in our Annual Report on Form 10-K filed with the SEC on 5/10/06. That 10-K describes additional factors that could cause actual results to differ materially from those contemplated by the forward-looking statements made in this presentation.
    4. Strong History of Growth EPS1 wth d gro un de $2.27 mpo Co • 30-percent earnings 25% $1.75 $1.44 growth in fiscal 2006 $1.11 $1.07 • Revenue exceeded $30B, net earnings FY02 FY03 FY04 FY05 FY06 exceeded $1B 1Pro-forma adjusted for FAS 123 expense • Expanding into new Revenue Growth markets: services, ($ in billions) owth r n d ed g mpou o 15 % C small businesses, $30.8 $27.4 $24.5 $20.9 international $17.7 FY02 FY03 FY04 FY05 FY06
    5. Fiscal 2007 First Half Annual Guidance (reiterated on 10/5) $14.6 $12.8 • Revenue of approx. $0.94 FY06 $35.5 billion $0.71 FY07 • Comparable store sales gain of 3% to 5% • Diluted EPS of $2.65 to Revenue ($ in Diluted EPS billions) $2.80, up roughly 20% • Net earnings growth of 30% • Up to 90 new stores in • SG&A rate improvement of North America 100 basis points • Operating income rate • Revenue of $14.6B, same store sales up 4.2% improvement of 40 bps
    6. Our Journey Fiscal 2006 Fiscal 2007 Before Customer Centricity
    7. Customer Centricity Invite Employee Ideas Honor Provide Unique End-to-End Customers Solutions
    8. Growth Our approach: • Dream big • Start small • Learn fast • Scale profitably
    9. New Markets $300B $100B $80B China $50B $120B Small Businesses Services Market North Potential American CE Market Market sizes are internal estimates.
    10. Chinese Retail Environment • Different retail experience versus the U.S. • Chinese consumers are rapidly changing • Multi-pronged approach to the Chinese market – Five Star, a traditional electronics player – Best Buy, with a U.S.-like business model – Potential opportunities in services, dot com
    11. Five Star • Fourth-largest appliance and consumer electronics retailer (at time of acquisition) with 131 stores • BBY acquired a 75% interest in June 2006 • 2005 revenue of US $700 million • Strong existing management team remains intact
    12. Best Buy China • 85,000-square-foot store in Times Square of Shanghai • Grand opening by the end of fiscal 2007 • Consumer research is driving store design; goal is an improved retail experience for the Chinese consumer
    13. Customer Centricity Invite Employee Ideas Honor Provide Unique End-to-End Customers Solutions
    14. Tom Healy Executive Vice President Best Buy For Business
    15. Why Business Customers? Customer Centricity Best Buy For Business Philosophies Honor unique customers • Deliver simple, reliable and affordable technology solutions that satisfy each business customer’s unique needs Invite employee ideas • Provide tools to connect and leverage 10,000 employees and their ideas Provide end-to-end solutions • Offer multiple brands, products and services – before, during and after the sale
    16. Our Target Customer My Business Is Personal Make It Easy Pay Me Back Our customer: small business <100 employees= $132 billion annual technology spend
    17. Value Proposition Business Technology Pros and Business Consultants Reward Geek Squad Zone For Service My Business is Personal Business Make it Convenient Pay Me Back Expanded Community Assortment Networks
    18. Integrated Business Model Our Customer .com Internet Sales Many Profiles Retail Stores Individual Needs Many Psyches Direct Sales Commercial Sales Technology Consulting
    19. Product Convergence $83B Small Business Spend $49B Small Business Spend Data Voice VoIP
    20. Near-Term Priorities 1) Deploying BBFB to a broader geography 2) 173 U.S. stores offer Best Buy for Business; planning to have 200+ stores by end of fiscal 2007 3) Training, development and collaboration 4) Adding nearly 600 trained business professionals 5) Building outside sales and CRM capabilities 6) Refining our offerings to more effectively meet customer needs
    21. Keys to Long-Term Success • Co-creation of technology solutions with customer and vendor partners • Widely available technology experts in solutions for business, offering a local relationship • Differentiated training and development capability for technology consultants and Geek Squad agents • Community collaboration capabilities • Virtual application integration
    22. Acceleration of Innovation & Convergence 2010 2006 1990 ?? Collaboration and Community are Key
    23. Your Questions
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