Best Buy Co., Inc.
Bear Stearns Conference
Feb. 27, 2007
Michael Vitelli
Senior Vice President &
General Manager – Home
Solutions
Safe Harbor
Cautionary Statement Pursuant to the Private
Securities Litigation Reform Act of 1995
This presentation may contain forward-looking statements,
which are subject to risk and uncertainty. A variety of factors
could cause our actual results to differ materially from the
anticipated results expressed in such forward-looking
statements, including, among other things, factors listed in
our Annual Report on Form 10-K filed with the SEC on
5/10/06. That 10-K describes additional factors that could
cause actual results to differ materially from those
contemplated by the forward-looking statements made in this
presentation.
North American Leader
Total U.S. Market Share
20.0%
18%
18.0%
16.0%
14%
14.0%
12.0%
10.0%
7%
8.0%
6.0% 6%
Superstores Today 4.0%
980 stores 2.0% 3%
0.0%
Superstores Future 1997 1999 2001 2003 2004 2005
1,200+ stores
Based on calendar year
Canadian Market Store Presence
Best Buy U.S. Market Share - Products
25%
47
21%
20%
18%
15%
13%
11%
11%
5% 6%
121
95
Total CE Computing/ Entertainment Appliances
Dig. Imag.
FY02 Current
2001 Market Share 2005 Market Share
Canadian Market Share Over 30%
Based on calendar year
History of Growth
ROIC2
Diluted EPS1 21% +5 Pts
CAGR 22%
$2.27 20%
19%
17% 16%
$1.75
$1.44
$1.07 $1.11
FY02 FY03 FY04 FY05 FY06
FY02 FY03 FY04 FY05 FY06 FY07
2Fiscalyears 2002 thru 2005 have not been adjusted
Pro-forma adjusted for FAS 123 expense
1
for FAS 123 expense
Note: FY07 represents 1/5/07 guidance
FY07 9-Month Results
Revenue Growth
15%
($ in billions)
CAGR
Total revenue growth 14%
$30.8
$27.4
$24.5
Comp revenue growth 4.4%
$20.9
$17.7
Operating income % +30 bps
Diluted EPS growth 25%
FY02 FY03 FY04 FY05 FY06 FY07
Note: FY07 represents 1/5/07 guidance
How We Create Value
Where Can We Use our
Strengths to Improve
the Customer
Experience?
Customer Centricity:
Our Growth Lens
Ne
Invite
Employee Ideas
w
ss
Cu
ne
si
s
Bu
to
m
re
er
Co
s
Customer
Provide End-to- Honor Unique
Experience
End Solutions Customers
New Markets
Customer Centricity:
Our Growth Lens
Ne
Invite
Employee Ideas
w
ss
Cu
ne
si
s
Bu
to
m
re
er
Co
s
Customer
Provide End-to- Honor Unique
Experience
End Solutions Customers
New Markets
Growth: Core Business
• Services
• Full Solutions
• New Formats
• Private Label
Growth: Core Business
Vista Home Theater
• 24-Hour support • 2,800 HT Installers
• Geek Squad City • HD Done Right
• 60,000 trained Vista – Installations up
experts – Returns down
• In-store tutorials
• In-home set-up and
new PC data transfer
Growth: Core Business
.com placeholder
Fiscal 2008: Domestic New
Store Opening Plans
# of New Sq. Ft. %
Stores % Change Change
~ 90 +11% +9%
Up to Up to
36%
Up to 5 35%
Fiscal 2008 store expansion plans announced on February 21, 2007
BBY: Customer Satisfaction
76
#1 Driver of Improvement:
Quality of Interaction with
Employees
72 72
71
2003 2004 2005 2006
Source: American Customer Satisfaction Index Fourth Quarter Scores – 2/20/07 (www.theacsi.org)
Ryan Robinson
Senior Vice President -
Treasury and Corporate
Development
Customer Centricity:
Our Growth Lens
Ne
Invite
Employee Ideas
w
ss
Cu
ne
si
s
Bu
to
m
re
er
Co
s
Customer
Provide End-to- Honor Unique
Experience
End Solutions Customers
New Markets
Growth: New Customers
Business
High-end
Others? #1 with 18% Market Share
Growth with New Formats
Growth: New Markets
• Canada
• China
Coming Soon!
• United Kingdom
Fiscal 2008: International
New Store Opening Plans
# of New Sq. Ft.
Country Stores % Change % Change
Canada 6–7 +5% +6%
Canada 6–7 +14% +12%
China 20 – 23 +16% +16%
China 2–3 +>200% +145%
Using Our Strengths Globally
Invite Employee Ideas
Honor
Customer
Provide End-
Unique
to-End
Experience Customers
Solutions
Chinese Retail Environment
• Different retail experience versus the U.S.
• Consumer behavior is rapidly changing
• China has 176 cities with >1M
people…North America has 9 cities
• Multi-pronged approach to the market
– Five Star, a traditional electronics player
– Best Buy, with a U.S.-like business model
– Potential opportunities in services, dot com
Five Star
• Third-largest appliance
and consumer
electronics retailer
• BBY acquired a 75%
interest in June 2006
• 2005 CY revenue of
$700 million (USD)
• Strong existing
management team
remains intact
Best Buy China
• 86,000-square-foot
store in Times Square
of Shanghai
• Opened on
December 28, 2006
• Consumer research is
leading the way
• Goal is an improved
retail experience for
the Chinese consumer
International Priorities
• Leverage our strengths
• Focus on large, growing
and “optimistic”
economies
• Approach:
– Dream big
– Start small
– Learn fast
– Scale profitably
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