Fidelity National
Information Services

   Investor Day
    May 28, 2008




                       1
Forward-Looking Statements

     This presentation contains forward-looking statements that involve a number of risks and ...
Agenda

     •   Strategic Overview            Bill Foley
     •   Business Overview             Lee Kennedy
     •   TPS ...
Strategic Overview
        William P. Foley, II
        Executive Chairman




44
 4




                               4
Strategic Initiatives


                                                                           Lender Processing
     ...
Lender Processing Services Spin-Off
             Strategic Rationale
      •   Unique and distinct businesses
           –...
Fidelity National Information Services
                                       Organization Structure


                   ...
Board Composition

                    FIS                                    LPS

     William P. Foley, II Executive Cha...
Key Dates

     •   IRS Private Letter Ruling      April 14

     •   Amended Form 10 Filing         May 9

     •   LPS B...
FIS Consolidated
        Business Overview

              Lee A. Kennedy
      President & Chief Executive Officer




10
...
Agenda


      •   FIS Consolidated Business Overview

      •   Competitive Position

      •   FIS Consolidated Financia...
FIS Consolidated
            Global Market Leader

      •   One of the world’s largest financial institution
          te...
FIS Consolidated
                   Global Market Leader
      •    Strong competitive position
            – Occupy #1, #...
Consolidated FIS


                  2007 Revenue*                                2007 EBITDA*
                    $4.6 Bi...
Strong Growth and Profitability


                                 Revenue                                                ...
Targeted, Disciplined
      Acquisition Strategy




16
 16




                              16
Strong Market Leadership Positions

        Transaction Processing Services              Lender Processing Services

     ...
Strategic Growth Drivers

        Leverage existing
      customer relationships

           Expand addressable market


 ...
Strong Product Capability


      Transaction Processing Services                       Lender Processing Services


     ...
Historical Business Structure

      Transaction Processing Services            Lender Processing Services

              ...
New Operating Model (2006 – Present)

      Transaction Processing Services       Lender Processing Services




         ...
FIS Strategic Positioning

                                   Industry’s
                                   Industry’
    ...
FIS Summary

                                Strong competitive positions
                                  Proven busines...
2008 Consolidated
      Financial Summary




24
 24
24




                          24
FIS Consolidated
                     Financial Summary
                                                  Actual       Gui...
Transaction Processing Services
            Business Overview

                   Lee A. Kennedy
           President & Ch...
Agenda


      •   Transaction Processing Services Overview   Lee Kennedy

      •   Operations Overview and Strategy     ...
Strong Management Team


                                                      Lee A . K ennedy
                          ...
Transaction Processing Services
            Strong Competitive Position


      Industry’s most comprehensive range of pro...
Transaction Processing Services
        Strong Competitive Position
                         2007 Revenue By Vertical


  ...
Transaction Processing Services
                Strong Revenue and Profitability
                                         ...
Priorities

                Increase                                   Improve
             Organic Growth                ...
Strategic Direction




33
 33
33




                            33
Industry Transformation


                    Past                   Present                           Future
            ...
FIS Strategic Positioning

      •   Industry’s most comprehensive range of industry specific
          integrated product...
Fidelity National
 Information Services

         Gary Norcross
President and Chief Operating Officer
  Transaction Proces...
Presentation Summary
                  Transaction Processing Services


      •   Transaction processing services overvie...
Transaction Processing
  Services Overview




                         38
Transaction Processing Services
                                      Overview

      •   40 years of global market leader...
Transaction Processing Services
                               2007 Financial Results

                   Other
          ...
Transaction Processing Services
                       2008 1st Quarter Financial Results

                   Other       ...
Transaction Processing Services
                        Markets Served



      • Banks                  • State governmen...
Transaction Processing Services
                                    Financial Institutions Served

      Markets     Top 1...
Transaction Processing Services
                       Product Capabilities


      •   Core processing        •   Debit, ...
Transaction Processing Services
                           Versus Our Competitors

                                    FIS...
Transaction Processing Services
                              Processing Scale

      TPS Statistics:
         • Domestic:...
Transaction Processing Services
            Strong Global Relationships




47
 47




                                   ...
Transaction Processing Services
         Branded Financial Services Institutions




48
 48




                          ...
Business Alignment and
Organizational Structure




                           49
Transaction Processing Services
                           Organizational Alignment

      •   Most significant organizati...
Transaction Processing Services
                                  Knowledge, Clarity, Accountability

            NORTH   ...
Transaction Processing Services
                                  Knowledge, Clarity, Accountability

            NORTH   ...
Transaction Processing Services
                                         Knowledge, Clarity, Accountability

             ...
Transaction Processing Services
                                        Knowledge, Clarity, Accountability

              ...
Transaction Processing Services
                                        Knowledge, Clarity, Accountability

              ...
Transaction Processing Services
                             Knowledge, Clarity, Accountability

       N ORTH A MERI CA
 ...
Transaction Processing Services
                                 Knowledge, Clarity, Accountability

        LEVERAGED    ...
Transaction Processing Services
                                 Knowledge, Clarity, Accountability

        LEVERAGED    ...
Transaction Processing Services
                           Knowledge, Clarity, Accountability

       INTERNATI ONAL
     ...
Product Strategy Overview




                            60
Transaction Processing Services
                                Product Strategy

      To deploy the broadest most compre...
Transaction Processing Services
                                Product Strategy

      To deploy the broadest most compre...
Transaction Processing Services
                       A History of Acquisition Success




                1991          ...
EFD / eFunds and FIS
                                  Company Highlights


      •   Industry leader in electronic paymen...
EFD / eFunds and FIS
                              Strategic Rationale


      •   Greater product capability with minimal...
EFD / eFunds and FIS
         Expanded Global Footprint

      Combined, FIS and EFD have clients in
      more than 80 co...
Transaction Processing Services
           Acquisition Integration – The FIS Difference


      •   Value vs. Size Strateg...
Transaction Processing Services
            Functional Product Strategy




68                                        68
 ...
Transaction Processing Services
        Synergy Across the Acquired Companies




69                                      ...
2008 and Beyond




                  70
Transaction Processing Services
                            2008 and Beyond



      •   Strengthen defenses around “commo...
Transaction Processing Services
                              2008 and Beyond



      •   Strengthen fraud/analytics posi...
Transaction Processing Services
                                 The TPS Difference

      TPS has made the necessary inve...
Fidelity National
Information Services

       Jim Susoreny
   EVP, Sales and Marketing
Transaction Processing Services
  ...
Agenda

      •   FIS historical and current sales perspective
      •   FIS Sales and Marketing organization chart
      ...
Historical Sales Perspective

      In recent history, FIS was a very different company from today

          –   Rigid di...
Current Sales Perspective

      Today’s FIS organization

         –   No divisional boundaries
         –   Single, unit...
FIS Sales and Marketing
                               Over 250 Professionals


                                          ...
Go to Market Strategy

      •   Compete in every qualified contractual opportunity
           – New business, cross-sell,...
Go to Market Strategy
                     Sales Channel Distribution Strategy


      •   Banks and Thrifts
           – ...
Go to Market Strategy
                           Non-FI Industry Sales Focus


      •   Electronic payments software clie...
Go to Market Results
                            Market Leadership

      •   Core
          – Almost 30% of all denovo ma...
Go to Market Results
                            Market Leadership


      •   Core
          – Almost 30% of all denovo m...
Cross Sell Analysis
            Community Bank Market


                        Cross Sell Ratio
                         ...
FIS “Tier One” Clients
                                    Cross-Sell Penetration


                                      ...
Fidelity National
Information Services

       Vince Pavese
      EVP, International
Transaction Processing Services
     ...
Transaction Processing Services
                    International Market Position


      • Unique inventory of core banki...
Transaction Processing Services
                    International Competitors


      •   Banking
           – Oracle / I ...
Transaction Processing Services
            Unique International Business Models


       •   Clients
            – Banks,...
Transaction Processing Services
          International Revenue Breakdown



                             Payments

      ...
Transaction Processing Services
         2007 International Revenue by Region




             Broad International Presenc...
Transaction Processing Services
                            International Footprint




      10,000 + Employees
         ...
Transaction Processing Services
                         2007 – 2008 New Business

          Client            Product    ...
Transaction Processing Services
                            Banco Walmart – Mexico


                                     ...
Transaction Processing Services
                    International Lending Utility


      •   Anchor Client
      •   Comp...
Fidelity National
Information Services

        Brazil
     International
     May 28, 2008




                       96
Transaction Processing Services
                                                   Brazil Update
      Credit Card Transac...
Transaction Processing Services
                            Brazil Update


       •   Joint Venture key customers: >22 mi...
Transaction Processing Services
                  International Market Opportunities


           Emerging Markets        ...
Fidelity National
      Information Services

               John Gordon
      Strategic Development Services
            ...
Agenda

      •   Introduction
      •   Retail Banking Transformation Drivers
           – Banks facing unprecedented cha...
Introduction to Strategic Solutions

  •   Target: Top Global 750 banks
       – Represents $73 trillion USD in asset valu...
Agenda

      •   Introduction
      •   Retail Banking Transformation Drivers
           – Banks facing unprecedented cha...
Retail Banking
                Transformation Drivers
                      Current Bank Technology Does Not Support Model...
Retail Bank Evolution




105
105




                              105
Typical Retail Banking
                                    Environment
                                                   ...
Agenda

      •   Introduction
      •   Retail Banking Transformation Drivers
           – Banks facing unprecedented cha...
FIS Touchpoint™
      Customer Centric Channel Solution

  •   Customer Facing: FIS Touchpoint™ Channel Solutions

      –...
Comparison of                                                     Multi-vendor Solutions

      Channels Approaches

     ...
Touchpoint™ Channel Solutions

      •   Drives product cross sales for new and established
          customers reducing c...
Progress Report –
      Touchpoint™ Channel Solutions




111
111




                                      111
FIS Profile™
      Real-time Core Processing Solution

         •   Real-time Core Processing: FIS Profile™

             ...
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
TPS FIS 2008 Investor Day Presentation
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Transcript of "TPS FIS 2008 Investor Day Presentation"

  1. 1. Fidelity National Information Services Investor Day May 28, 2008 1
  2. 2. Forward-Looking Statements This presentation contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements about our beliefs and expectations, are forward- looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to future economic performance and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to: risks associated with the proposed spin-off of the Lender Processing Services (LPS) segment by FIS, including the ability of FIS to contribute certain LPS assets and liabilities to the entity to be spun off, the ability of LPS to obtain debt on acceptable terms and exchange that debt with certain holders of the FIS debt, obtaining government approvals, obtaining FIS Board of Directors approval, market conditions for the spin-off, and the risk that the spin-off will not be beneficial once accomplished, including as a result of unexpected dis-synergies resulting from the separation or unfavorable reaction from customers, rating agencies or other constituencies; changes in general economic, business and political conditions, including changes in the financial markets; the effects of our substantial leverage (both at FIS prior to the spin-off and at the separate companies after the spin-off), which may limit the funds available to make acquisitions and invest in our business; the risks of reduction in revenue from the elimination of existing and potential customers due to consolidation in the banking, retail and financial services industries; failures to adapt our services to changes in technology or in the marketplace; adverse changes in the level of real estate activity, which would adversely affect certain of our businesses; our potential inability to find suitable acquisition candidates or difficulties in integrating acquisitions; significant competition that our operating subsidiaries face; the possibility that our acquisition of EFD/eFunds may not be accretive to our earnings due to undisclosed liabilities, management or integration issues, loss of customers, the inability to achieve targeted cost savings, or other factors; and other risks detailed in the “Statement Regarding Forward-Looking Information,” “Risk Factors” and other sections of the Company’s Form 10-K and other filings with the Securities and Exchange Commission. 22 2
  3. 3. Agenda • Strategic Overview Bill Foley • Business Overview Lee Kennedy • TPS Overview Gary Norcross/ Management Team • FIS/LPS Sum-of-the-Parts Jeff Carbiener • TPS Financial Summary George Scanlon • Q&A Panel • Lunch • LPS Overview Jeff Carbiener/Management Team • LPS Financial Summary Francis Chan • Q&A Panel 33 3
  4. 4. Strategic Overview William P. Foley, II Executive Chairman 44 4 4
  5. 5. Strategic Initiatives Lender Processing Share Repurchases M & A Summary Services Spin-Off • Divestiture of non-strategic assets $250 million authorized • - Gaming • $106 million (42%) complete - Credit • 2.8 million shares - HFN - Check Services update • eFunds Acquisition 55 5
  6. 6. Lender Processing Services Spin-Off Strategic Rationale • Unique and distinct businesses – Different customers – Different markets – Different management • Limited ability to leverage operations, technology and product development • Competing investment and resource needs • Pure play advantages – Reduce complexity – Optimize relative holdings based on investment criteria FIS and LPS Well Positioned to Succeed as Stand-Alone Public Entities 66 6
  7. 7. Fidelity National Information Services Organization Structure William P . Foley II Executive Chairman Jeff C arbiener Lee A . K ennedy President & CEO President & CEO Eric Swenson Dan Scheuble Gary Norcross Frank Sanchez President President President and COO President Strategic Mortgage Processing Mortgage Information Transaction Processing Development Services Services Services Strong Management Teams 77 7
  8. 8. Board Composition FIS LPS William P. Foley, II Executive Chair William P. Foley, II Executive Chair Robert M. Clements Marshall Haines Thomas M. Hagerty James K. Hunt Keith W. Hughes Lee A. Kennedy David K. Hunt Daniel D. (Ron) Lane Lee A. Kennedy Cary H. Thompson Richard N. Massey 88 8
  9. 9. Key Dates • IRS Private Letter Ruling April 14 • Amended Form 10 Filing May 9 • LPS Board Meeting Mid-June – Approve by-laws – Establish dividend policy • FIS and LPS Road Shows June 16 – 27 • When-issued trading Approximately 10 days prior to distribution • Target effective date July 1 99 9
  10. 10. FIS Consolidated Business Overview Lee A. Kennedy President & Chief Executive Officer 10 10 10 10
  11. 11. Agenda • FIS Consolidated Business Overview • Competitive Position • FIS Consolidated Financial Summary 11 11 11
  12. 12. FIS Consolidated Global Market Leader • One of the world’s largest financial institution technology processing and services providers – $4.6 billion in 2007 revenues – $7.6 billion market capitalization • S&P 500 Index • Fortune 500 12 12 12
  13. 13. FIS Consolidated Global Market Leader • Strong competitive position – Occupy #1, #2 or #3 market leadership positions in all primary businesses – Broad geographical reach – Industry’s broadest range of products and services – Balanced customer and product portfolio – Deep global customer base • 13,000 financial institution customers • Relationships with 41 of the top 50 global banks • Nine of the top ten Ranked #1 overall financial technology provider in the world by Financial Insights and the American Banker 13 13 13
  14. 14. Consolidated FIS 2007 Revenue* 2007 EBITDA* $4.6 Billion $1.3 Billion $1.7B $578M $759M $2.9B *Pro forma for 2/1/06 acquisition of Certegy Excludes corporate, and merger and integration costs 14 14 14
  15. 15. Strong Growth and Profitability Revenue EBITDA 9.9%(1,2) CAGR = CAGR = 12.1%(1,2) $5,000 CAGR(2) CAGR(2) $4,500 $4,000 LPS $3,500 9.6% LPS $3,000 5.2% $2,500 $2,000 TPS 9.8% $1,500 TPS $1,000 12.5% $500 $- 2005 2006 2007 (1) Includes corporate revenue and EBITDA. (2) Excludes 9/12/07 acquisition of eFunds, and discontinued operations Pro forma for 2/1/06 acquisition of Certegy Excludes merger and integration costs 15 15 15
  16. 16. Targeted, Disciplined Acquisition Strategy 16 16 16
  17. 17. Strong Market Leadership Positions Transaction Processing Services Lender Processing Services •#1 Large tier institutions •#1 Mortgage Processing – 50% share loans outstanding • 70 of top 100 core processing •#2 Community-based institutions •#1 Default Services – #1 credit card issuer services – 40% share new foreclosures – #1 loyalty programs •#1 Centralized Settlement services – #2 item processing – #3 core processing •Leading International processor –One of top 3 card issuer services –Growing core processing presence Strong Recurring Revenue 17 17 17
  18. 18. Strategic Growth Drivers Leverage existing customer relationships Expand addressable market Disciplined Global Expansion Strategic product development Integrated products and delivery Strong Growth Opportunities 18 18 18
  19. 19. Strong Product Capability Transaction Processing Services Lender Processing Services Property Data Credit Card Processing Fraud and Marketing Issuer Services Services Analytics Products Origination, Default Channel Loyalty Refi & Management Core Mortgage Solutions Programs Tax Services Services Processing Processing Platform Platform E-Banking/ Professional Analytics Secondary Bill Payment Services & Fraud Market Property Prevention Services ATM/Debit Item Valuation EFT/Prepaid Processing Services 2007 Revenue: $2.9 Billion 2007 Revenue: $1.7 Billion EBITDA Margin: 26.3% EBITDA Margin: 33.3% Integrated Products and Services 19 19 19
  20. 20. Historical Business Structure Transaction Processing Services Lender Processing Services Mortgage Information IFS EBS Int’l Processing Services Technology Technology Technology Sales Sales Sales Sales Sales Product Product Development Development Product Product Product Development Development Development Operations Operations Operations Operations Operations Call Center/ Call Center/ Client Support Client Support Support Support Support Delivery Delivery 20 20 20
  21. 21. New Operating Model (2006 – Present) Transaction Processing Services Lender Processing Services Functionally Integrated Organization 21 21 21
  22. 22. FIS Strategic Positioning Industry’s Industry’ Broadest Range of Products & Services Integrated Strategic Sales, Operating Investments in & Development High Growth Organization Markets Leverage Customer Relationships and Market Segments Integrated Product Global Markets Capabilities & Local Presence Technology Customer and Market Driven Operating Model 22 22 22
  23. 23. FIS Summary Strong competitive positions Proven business models Transaction Processing Services Lender Processing Services Focused core processing and payments Industry leading core processing provider company Strong organic revenue growth, margin Strong organic revenue growth and highly and cash flow profile recurring revenue streams Integrated technology, data and Integrated sales, service and delivery outsourcing services channels Each Business is Well Positioned to Succeed as a Stand-Alone Public Company 23 23 23
  24. 24. 2008 Consolidated Financial Summary 24 24 24 24
  25. 25. FIS Consolidated Financial Summary Actual Guidance 1st Quarter Full Year Q1-2008 2008 Revenue - Continuing Operations $ 1,291.0 % Growth - Total 20.5% 13% - 16% % Growth - excluding eFunds 7.3% 5% - 8% Adjusted EBITDA - Continuing Operations $ 312.3 % Growth - Total 14.8% Adjusted Earnings $111.3 % Growth - Total 5.7% Adjusted EPS $0.57 $2.73 - $2.83 % Growth - Total 5.6% Free Cash Flow (in millions) $555 - $620 25 25 25
  26. 26. Transaction Processing Services Business Overview Lee A. Kennedy President & Chief Executive Officer 26 26 26 26
  27. 27. Agenda • Transaction Processing Services Overview Lee Kennedy • Operations Overview and Strategy Gary Norcross • Sales Organization Jim Susoreny • International Vince Pavese • Strategic Development Services John Gordon • Financial Overview George Scanlon 27 27 27
  28. 28. Strong Management Team Lee A . K ennedy President & CEO Gary Norcross Frank Sanchez Ron Cook George Scanlon Mike Oates President and COO President Strategic SVP and General CFO (post-spin ) SVP Human Resources Transaction Processing Development Services Counsel 165 Years Combined Industry Experience 28 28 28
  29. 29. Transaction Processing Services Strong Competitive Position Industry’s most comprehensive range of products and services Diverse customer base with broad geographical reach • More than 13,000 financial institutions • Customers in more than 80 countries Unique blend of core processing and payment products and services Integrated core processing, products and delivery Strong Competitive Position 29 29 29
  30. 30. Transaction Processing Services Strong Competitive Position 2007 Revenue By Vertical 44% Mid- and Top-Tier Community U.S. Institutions Institutions $1.2B 24% $705M $306M $628M 11% International 21% Retail Point-of-Sale Diverse Customer Base 30 30 30
  31. 31. Transaction Processing Services Strong Revenue and Profitability Revenue EBITDA CAGR = 9.8%* CAGR = 12.5% $750 CAGR $3,000 $700 $2,500 29.8% $650 $2,000 $600 $1,500 3.0% $550 $1,000 $500 $500 7.2% $450 $- $400 2005 2006 2007 2005 2006 2007 Integrated Financial Solutions Enterprise Solutions International *Excludes 9/12/07 acquisition of eFunds, and discontinued operations 31 31 31
  32. 32. Priorities Increase Improve Organic Growth Operating Efficiency • Leverage sales organizations • Execute EFD integration • Leverage customer relationships – $35M in-year savings • Leverage product capabilities • Eliminate redundant costs across market segments and – $30M in-year savings customer base • Leverage technology across product lines and geographies • Reduce capital spending Strengthen Competitive Position • Leverage EFD product capability and scale – ATM/Debit/Prepaid – Risk • Leverage product innovation – Channel solutions – Profile 32 32 32
  33. 33. Strategic Direction 33 33 33 33
  34. 34. Industry Transformation Past Present Future Market Competitive Monoline Companies Single Product Capability Drivers Imperative • Core Processing • Rapidly changing consumer • Integrated Data • Card Services preferences • Integrated Processing • Item Processing • Bank economics • Integrated Delivery • ATM Services • Accelerating trend towards • Scale • E-banking outsourcing • Globalization • Bill Payment 34 34 34
  35. 35. FIS Strategic Positioning • Industry’s most comprehensive range of industry specific integrated products and services • Serving diversified customer and market segments • Broad geographical reach • Integrated, industry-specific sales, operating and development organizations • Strong domain expertise Strong Competitive Position 35 35 35
  36. 36. Fidelity National Information Services Gary Norcross President and Chief Operating Officer Transaction Processing Services May 28, 2008 36
  37. 37. Presentation Summary Transaction Processing Services • Transaction processing services overview • Business alignment and organizational structure • Product and market strategy overview • TPS – 2008 and beyond 37 37 37
  38. 38. Transaction Processing Services Overview 38
  39. 39. Transaction Processing Services Overview • 40 years of global market leadership in financial technology services – $2.9 billion in annual revenues – $759 million in EBITDA • S&P 500 Index • Strong competitive position – 13,000+ financial institutions clients in over 80 countries – Over 23,000 employees • Leading market positions – Core banking services – Payment processing services – Risk management services 39 39 39
  40. 40. Transaction Processing Services 2007 Financial Results Other Core 11% Processing TPS CAGR = 9.8% Sub-segment Services 37% CAGR 45% 55% $3,000 51% Payment Processing 29.8% $2,500 Services $2,000 3.0% $1,500 Strong diversified $1,000 7.2% revenue stream with $500 continued growth in $ payments 2005 2006 2007 Integrated Financial Solutions Enterprise Solutions International 40 40 40
  41. 41. Transaction Processing Services 2008 1st Quarter Financial Results Other Core 12% Processing Services 36% 45% 55% 52% Payment Processing Services Transaction processing results through innovation and attention to detail 41 41 41
  42. 42. Transaction Processing Services Markets Served • Banks • State governments • Credit unions • Telecom companies • Savings institutions • Payment networks • Retail merchants • Finance companies • Insurance companies denovo institutions to global market leaders 42 42 42
  43. 43. Transaction Processing Services Financial Institutions Served Markets Top 100 Small Credit Global Served Banks Banks Unions Banks FIS Fiserv Harland Jack Henry Metavante Open Solutions FIS has the greatest proven scalability of the U.S. Vendors 43 43 43
  44. 44. Transaction Processing Services Product Capabilities • Core processing • Debit, credit, merchant • Item processing • eBanking solutions • Automotive finance • Prepaid card solutions • Fraud solutions • Global services • Loyalty programs • Decision solutions • Technology services Solutions for all markets 44 44 44
  45. 45. Transaction Processing Services Versus Our Competitors FIS FISV JKHY FDC TSYS Temenos Core Processing Credit Card Processing Debit Card Processing Prepaid Card Processing Decision Solutions Internet Banking / Bill Pay Item Processing Global Services Leadership Presence Not served 45 45 45
  46. 46. Transaction Processing Services Processing Scale TPS Statistics: • Domestic: – 34 percent of all consumer debt – 25 percent of all demand accounts – More than 9 million credit card accounts – More than 3.5 billion checks – More than 8 million loyalty accounts – More than 43 million debit cards and 18,000 ATMs • International: – 5 of the top 5 world banks – 47 of the top 100 world banks – More than 35 million cards Across Six Domestic and Four International Technology Centers 46 46 46
  47. 47. Transaction Processing Services Strong Global Relationships 47 47 47
  48. 48. Transaction Processing Services Branded Financial Services Institutions 48 48 48
  49. 49. Business Alignment and Organizational Structure 49
  50. 50. Transaction Processing Services Organizational Alignment • Most significant organizational change in the last 10 years • Organizational objectives – Accountability and ownership – Product domain focus – Entrepreneurialism within the business lines – Increase sales of product and technology assets across multiple market segments – Eliminate redundant expenses across divisions – Decrease capital expenditures by eliminating duplication across market segments • Announced November 2007 and fully implemented in February 2008 50 50 50
  51. 51. Transaction Processing Services Knowledge, Clarity, Accountability NORTH A MERICA • Anthony Jabbour, EVP CORE PROCESSING SERVICES – Joined FIS in 2004 Anthony Jabbour Kay Nichols Core and Decision – Prior to FIS successful career with CIBC and IBM eBanking Solutions • Core Processing Solutions – Low to Moderate Growth Tier 1 Operations – Tier 1, mid-tier, community banks, credit unions – Real time and proof of deposit environments Auto Finance CIO – Best of breed solutions Community Product – 1,400+ clients Institutions Solutions • eBanking – Moderate to High Growth Decision eBanking Sciences – Real time scalable solutions for all financial institutions – Internet banking, commercial cash management and bill 2008 1st Qtr Revenue payment – 1,000+ clients with 800+ on bill payment • 3 to 5 Year Contracts • CPI Escalators • Contract Termination Penalties • Highly recurring revenue 51 51 51
  52. 52. Transaction Processing Services Knowledge, Clarity, Accountability NORTH A MERICA • Kay Nichols, EVP CORE PROCESSING SERVICES – Joined Fidelity in 2007 through the eFunds acquisition Anthony Jabbour Kay Nichols Core and Decision – Prior to eFunds successful career with IBM eBanking Solutions • Decision Solutions – Moderate Growth Tier 1 Operations – Tier 1, mid-tier, community banks, credit unions – Real time and batch decision engines Auto Finance CIO – Deeply integrated or best of breed stand alone solutions Community Product – 88% market share Institutions Solutions – Substantial new product launches capitalizing on FIS Decision eBanking Sciences solution strengths across the fraud spectrum 2008 1st Qtr Revenue • 3 to 5 Year Contracts • CPI Escalators • Contract Termination Penalties • Highly recurring revenue 52 52 52
  53. 53. Transaction Processing Services Knowledge, Clarity, Accountability N ORTH A MERI CA • Tony Ficarra, EVP PAYMENT PROCESSING SOLUTIONS – Joined Fidelity in 2004 through Aurum acquisition – Successful career with Bisys, Euronet Tony Ficarra Randy Fluitt Bob Bream ATM/EFT/PrePaid Item Processing Credit Card • Prepaid Credit Cards – High Growth – Strong presence in retail & financial – 73M cards Item Credit Card PrePaid Processing Processing – General reloadable and brand specific gift cards • EFT/Debit Solutions – Moderate Growth Debit Commercial Loyalty Card Processing Consumer Capture – Signature and PIN debit systems Software Print and Mail Merchant – 2,450+ EFT Clients processing 6B transactions Services – ATM driving and switching – 18,500+ ATMs 2008 1st Qtr Revenue • Fraud Monitoring and Prevention – High Growth – On-line real time fraud prevention – Monitoring over 17M accounts • Software Services – Low Growth – Extensive installed base – International market opportunity • 3 to 5 Year Contracts • CPI Escalators • Contract Termination Penalties 53 53 53
  54. 54. Transaction Processing Services Knowledge, Clarity, Accountability N ORTH A MERI CA • Randy Fluitt, EVP PAYMENT PROCESSING SOLUTIONS – Joined FIS in 2004 with the InterCept acquisition Tony Ficarra Randy Fluitt Bob Bream – Held senior leadership roles with Mtech, EDS and ATM/EFT/PrePaid Item Processing Credit Card Bankline Item Credit Card • Item Processing Solutions – Low Growth PrePaid Processing Processing – Banks, savings institutions and credit unions Debit Commercial Loyalty – 1,800+ clients Card Processing Consumer Capture – Complete suite of distributed capture, lockbox, Software Print and Mail Merchant fraud, image and BPO products / services Services • Print and Mail – Moderate to High Growth 2008 1st Qtr Revenue – Financial Institutions, utilities and health care – 250+ million annual mail pieces • 3 to 5 Year Contracts • CPI Escalators • Contract termination penalties • Highly recurring revenue 54 54 54
  55. 55. Transaction Processing Services Knowledge, Clarity, Accountability • Bob Bream, EVP N ORTH A MERI CA – PAYMENT PROCESSING SOLUTIONS Joined FIS in 2002 – Prior executive leadership roles with Alliant Tony Ficarra Randy Fluitt Bob Bream ATM/EFT/PrePaid Item Processing Credit Card Credit Union, VYSTAR and as a board member of CSCU, CUNA Mutual and Century Life of Item Credit Card PrePaid America Processing Processing • Credit Card Services – Low Growth Debit Commercial Loyalty – Card Processing Consumer Capture Full service customized solutions – 3,000+ clients Software Print and Mail Merchant Services • Loyalty Services – High Growth – Flexible turnkey solution 2008 1st Qtr Revenue – 10,000+ clients with 98% renewal rate • Merchant – Moderate Growth – Proprietary settlement system for Visa, MC and Discover – 400+ clients , 30,000+ merchants • 3 to 5 Year Contracts • CPI Escalators • Contract termination penalties • Highly recurring revenue 55 55 55
  56. 56. Transaction Processing Services Knowledge, Clarity, Accountability N ORTH A MERI CA • Jim Susoreny, EVP – SALES & BUSINESS DEVELOPMENT Joined FIS in 2002 – Prior leadership roles with IBM and Regency Jim Susoreny Systems Sales/Marketing • Sales – Client Sales Industry leader bringing rewarding new concepts and results to FIS – Single sales organization implementation New Sales – Continuous outpacing the industry in cross sales results Subject Matter – Experts Record breaking year over year total contract value sales results Channels and • Marketing Partners Sales – Unified FIS brand and messaging – Marketing Solution packaging and promotions to augment end user sales by our clients 56 56 56
  57. 57. Transaction Processing Services Knowledge, Clarity, Accountability LEVERAGED S ERVICES • Raja Gopalakrishnan, SVP GLOBAL SOLUTIONS TECHNOLOGY – Joined FIS through the Efunds acquisition Raja Ram Chary – Prior to eFunds, successful career with Bank of America and Gopalakrishnan Technology Global Solutions ABN AMRO • Global Solutions – Moderate Growth Technology Banking Centers – Business Services, Technology Services, Infrastructure Network services and Transformation services Payments Services – Serving FIS captive businesses as well as Financial Commercial Institutions, Card, Payment, Communications and Technology Technology Processing industries – Strategy: Deliver multiple value added services wrapped around anchor FIS product/service – 4,000+ employees across 8 international delivery centers • India Markets – High Growth – Managed ATM Services, Processing, Software, Prepaid, M- commerce, Business services 57 57 57
  58. 58. Transaction Processing Services Knowledge, Clarity, Accountability LEVERAGED S ERVICES • Ram Chary, SVP GLOBAL SOLUTIONS TECHNOLOGY – Joined FIS through the acquisition of eFunds in 2007 Raja Ram Chary – Prior career with IBM Global Solutions Gopalakrishnan Technology Global Solutions • Commercial Technology – High Growth Technology Banking – Infrastructure and managed operations outsourcing Centers – Unique client relationships Network Payments – Leverages FIS Technology Skills and Capabilities Services • Fidelity Technology Commercial Technology Processing – Line-of-business support from Fidelity Data Centers – Mainframe processing and real-time transaction processing – Home-grown internal applications, messaging and portals – Extensive Network Infrastructure 58 58 58
  59. 59. Transaction Processing Services Knowledge, Clarity, Accountability INTERNATI ONAL • Vince Pavese, EVP – Joined FIS with the Certegy merger Vince Pavese International – Prior leadership roles with Equifax • International Market Presence EMEA – Europe, Middle East and Africa APAC – Asia Pacific – Latin America LA • International Product Offerings – Core bank processing – Card issuer processing 2008 1st Qtr Revenue – Risk management – Business process outsourcing – 10,000+ employees • 3 to 5 Year Contracts • Contract Termination Penalties • Combination of recurring and license fee revenue 59 59 59
  60. 60. Product Strategy Overview 60
  61. 61. Transaction Processing Services Product Strategy To deploy the broadest most comprehensive product suite in the financial services industry • Building and enhancing our product suite – A leader in the industry regarding product development – Advantages to Product Development: Leveraging our historical investment Consistent technology and architecture deployment Direct input from our clients High sales penetration in current and future clients – Disadvantages to Product Development: Speed to market Domain expertise on ever increasing product breadth 61 61 61
  62. 62. Transaction Processing Services Product Strategy To deploy the broadest most comprehensive product suite in the financial services industry • Buying new products to increase our product suite – A leader in the industry regarding acquisitions of products and services Provide market leading products for existing clients and markets To expand our capabilities into new financial services markets – Advantages to Acquisitions: Speed to market Increasing domain expertise Increased profit opportunities through expense synergies Immediate cross sell opportunities into our existing client base – Disadvantages to Acquisitions: Company integration costs and distractions Cultural challenges 62 62 62
  63. 63. Transaction Processing Services A History of Acquisition Success 1991 2004 2006 2002 1968 2003 1999 2005 2007 Community Banking Division Acquired by Systematics 63 63 63
  64. 64. EFD / eFunds and FIS Company Highlights • Industry leader in electronic payments and risk management – ATM/EFT Solutions • Software • Processing – ACH processing – Decision solutions – Global services • Based in Scottsdale, AZ • More than 5,300 employees worldwide 64 64 64
  65. 65. EFD / eFunds and FIS Strategic Rationale • Greater product capability with minimal overlap • Highly recurring revenue stream • Accretive to cash EPS in year 1 • $65M in projected cost savings • Strong cross-sell opportunities • Strengthens competitive position • Client expansion with substantial overlap • Additional offshore capabilities (BPO and IT) 65 65 65
  66. 66. EFD / eFunds and FIS Expanded Global Footprint Combined, FIS and EFD have clients in more than 80 countries and territories. 66 66 66
  67. 67. Transaction Processing Services Acquisition Integration – The FIS Difference • Value vs. Size Strategy – Seeking the best for the business • Objective driven integration – Synergy attainment – Sales and Product Integration – Client Retention – Leadership and expertise retention • Cross business incentives maximizing revenues and profits • Cross Sell Priority – Aggressive analysis and execution • Recognizing and seizing upon new solution creation 67 67 67
  68. 68. Transaction Processing Services Functional Product Strategy 68 68 68 68
  69. 69. Transaction Processing Services Synergy Across the Acquired Companies 69 69 69 69
  70. 70. 2008 and Beyond 70
  71. 71. Transaction Processing Services 2008 and Beyond • Strengthen defenses around “commoditization” – EFT networks – Item processing capture centers – Increase prepaid and other payment strengths – Mobile banking – ACH – Loyalty over “everything” via householding – Right – shoring as a service with our solutions 71 71 71
  72. 72. Transaction Processing Services 2008 and Beyond • Strengthen fraud/analytics position – “Verified by FIS” – Across all touch points of institutions • Capture payments at all points – Remote – branch, business, home • International - Evolve and standardize • Mitigate risk through structured partnership arrangements • Acquisitions that round out business function and are consistent with our prior strategy • Expense reductions through Business Process Outsourcing 72 72 72
  73. 73. Transaction Processing Services The TPS Difference TPS has made the necessary investments to continue to grow • Clear, accountable business lines under one business umbrella • Diversified, long term and balanced recurring revenue stream • Most comprehensive … – Product suite with leading edge technology – Market coverage with minimal product overlap – Relationships with global to denovo financial institutions as well as associations, leagues and retailers • Single Sales Force with a 360 client view • Continuous product portfolio expansion and integration • Constant focus at every level on financials Our strategy has given us the broadest product and market scale with the most growth upside of any provider 73 73 73
  74. 74. Fidelity National Information Services Jim Susoreny EVP, Sales and Marketing Transaction Processing Services May 28, 2008 74
  75. 75. Agenda • FIS historical and current sales perspective • FIS Sales and Marketing organization chart • FIS go to market strategy • Cross-sell dynamics and metrics • FIS Sales pipeline 75 75 75
  76. 76. Historical Sales Perspective In recent history, FIS was a very different company from today – Rigid divisional boundaries – Multiple domestic sales forces – Minimal focus on “new account sales” – In need of significant product rounding – Minimal next generation product strategy – Fraction of our current clients for cross-sell lift – Minimal focus on cross-sell into the client base – Minimal focus on third-party sales and channel distribution 76 76 76
  77. 77. Current Sales Perspective Today’s FIS organization – No divisional boundaries – Single, united domestic sales force – Over 13,000 domestic clients for cross-sell lift – Industries largest breadth of solutions – Industry leading integration methodologies – Next generation technology deliverable – Dedicated internal sales disciplines • New account sales production (hunters) • Client management cross-sell (farmers) • Product sales specialists (industry experts) • Dedicated third-party distribution management 77 77 77
  78. 78. FIS Sales and Marketing Over 250 Professionals EVP Sales & Marketing Third-Party Product Client Marketing New Sales Channel Specialists Management Management • Focus on • Unified • Single • Niche • Product and competitive Messaging organization market industry takeaways and across FIS distribution experts • Branding and denovos awareness • All clients • New market • FIS Business • New Sales assigned in entry points line liaisons become fuel for coverage the cross-sell model engine 78 78 78
  79. 79. Go to Market Strategy • Compete in every qualified contractual opportunity – New business, cross-sell, third-party channels and non-FI – Product breadth supports new business and cross-sell – Integration capabilities drive cross-sell into the client base • Contract for multi-year term, minimum commitments, termination penalties • Turn client tactical product decision events into strategic organization decisions • Leverage third-party distribution channel – Low-end market – Specified geographies – Industry niches 79 79 79
  80. 80. Go to Market Strategy Sales Channel Distribution Strategy • Banks and Thrifts – Banking Association Relationships – Bankers Bank Relationships • Credit Unions – State Credit Union Leagues – Cooperatives – Industry Associations • All Financial Institutions – Ancillary Technology Relationships – Consulting Organizations – Data Center Relationships 80 80 80
  81. 81. Go to Market Strategy Non-FI Industry Sales Focus • Electronic payments software clients • Branded payment networks • Check processing service providers • Merchants & ATM ISO providers • Services to other Financial Institutions “group service providers” – Prepaid/stored value cards & services – Electronic debit/credit services – Credit bureau/fraud management services • Focus on Expansion in Specific Industry Verticals – Utilities/telecommunications/transportation/petroleum – Insurance/Brokerage 81 81 81
  82. 82. Go to Market Results Market Leadership • Core – Almost 30% of all denovo market every year and increasing competitive take-away ratios year over year • Decision Solutions – Go to company for regulatory compliance and enterprise fraud management • ATM, EFT, PrePaid – Scale, network potential and growing capabilities of PrePaid Card • Item Processing – Ability to capture transactions any time, anywhere, any how • Credit Card & Loyalty – Wrap loyalty not only over our cards, but be able to household 82 82 82
  83. 83. Go to Market Results Market Leadership • Core – Almost 30% of all denovo market every year and increasing r d ou competitive take-away ratios year over year n expaenterprise fraud • Decision Solutions to nity l – Go to company for regulatory compliance and ssfu management rtu o o PrePaid n, succe del • ATM, EFT, pp t er ro potential e– tScale, networkve and growingo B Card p ell m capabilities of PrePaid s oss- cr • Item Processing – Ability to capture transactions any time, anywhere, any how • Credit Card & Loyalty – Wrap loyalty not only over our cards, but be able to household 83 83 83
  84. 84. Cross Sell Analysis Community Bank Market Cross Sell Ratio All Products 6.1 ATM/EFT 18.9 Core 3.1 Credit Card 17.4 eBanking 14.3 Item Processing 6.9 Loyalty 9.0 Total FIS 84 84 84
  85. 85. FIS “Tier One” Clients Cross-Sell Penetration 23% 17% 31% 38% 83% 77% 69% 62% Core Item Processing ATM/EFT Prepaid 12% 25% 14% 38% 75% 86% 62% 88% eBusiness Credit Card Channels Fraud/Risk Cross-Sell “Potential” FIS Installed Solutions 85 85 85
  86. 86. Fidelity National Information Services Vince Pavese EVP, International Transaction Processing Services May 28, 2008 86
  87. 87. Transaction Processing Services International Market Position • Unique inventory of core banking assets – Core bank processing – Card issuer/acquiring services – Risk management – Business process outsourcing and item processing • FIS scale and experience • Active in established and emerging markets • Banking and card cross-sell opportunities • Strong integration capabilities 87 87 87
  88. 88. Transaction Processing Services International Competitors • Banking – Oracle / I Flex – SAP – Temenos – Other Regionals • Cards – FDC – TSYS • Outsourcing – IBM – EDS – Indian Solutions (TATA) 88 88 88
  89. 89. Transaction Processing Services Unique International Business Models • Clients – Banks, Insurance Companies, Finance Companies and Retailers • Type of Business – Traditional Branch Banking – De Novo “Bank in a Box” – Direct Bank • Economics – License – Outsource / Hosted – Managed Services 89 89 89
  90. 90. Transaction Processing Services International Revenue Breakdown Payments 43% 57% Core $628 Million Annual Revenue 90 90 90
  91. 91. Transaction Processing Services 2007 International Revenue by Region Broad International Presence 91 91 91
  92. 92. Transaction Processing Services International Footprint 10,000 + Employees 82 Locations 92 92 92
  93. 93. Transaction Processing Services 2007 – 2008 New Business Client Product Client Product Banco WalMart Profile LaSer – Europe Card Conversion Mexico Alior – Poland Profile Major UK Bank Consumer Lending Banjercito Profile ABN Amro Brazil Card Conversion First Bank Xamine IshBank Turkey CoreBanking Puerto Rico Major European Profile First Citizens Bank Profile Web Client Insurance Co. of Trinidad St. George Bank Card Woolworths – ATM Switching Australia Australia TeamBank Core24 NAG Commercial Germany Internet Banking BCP Peru TouchPoint & SBI NetBank CoreBanking Xpress NBP Pakistan Profile ANZ Systems Consulting 93 93 93
  94. 94. Transaction Processing Services Banco Walmart – Mexico Profile • Entry into worldwide banking Profile Direct • Aggressive timetable • Required bank certification Financial – Personnel (little or no prior Management banking experience) System – Facilities – Technology and systems TIME FROM START UP – Regulatory reporting TO OPEN DOORS: 10 MONTHS!! 94 94 94
  95. 95. Transaction Processing Services International Lending Utility • Anchor Client • Complete consumer lending system • Leverage existing UK footprint • Leverage technology, resources and hosting expertise • Compliance • Time to market advantage • Reduced cost of entry/pay for use • Easy access to additional products and services 95 95 95
  96. 96. Fidelity National Information Services Brazil International May 28, 2008 96
  97. 97. Transaction Processing Services Brazil Update Credit Card Transactions • Population: 190 million • Labor force: 100 million GDP (in billions) World’s 10th largest economy • • Large growing market e eas ncr – 450 million active credit cards i 21% – 205 million active debit cards Source: Brazilian Association of Credit and Service Card Companies Strong Card Issuance and Usage 97 97 97
  98. 98. Transaction Processing Services Brazil Update • Joint Venture key customers: >22 million cards – Bradesco: Largest non-government owned bank – ABN Amro: Largest foreign bank – Others: Panamericano, Itau, Unibanco, Citibank • Other FIS Solutions: – Item and payment processing – Banking and loan solutions 98 98 98
  99. 99. Transaction Processing Services International Market Opportunities Emerging Markets Europe and Asia Pacific • China • Hosted/ASP – Core Banking • Multi-national – Consumer loan processing • Channel solutions • Brazil/LATAM • Outsourcing/BPO – Cards • Software license – Outsourcing – Profile 99 99 99
  100. 100. Fidelity National Information Services John Gordon Strategic Development Services May 28, 2008 100 100
  101. 101. Agenda • Introduction • Retail Banking Transformation Drivers – Banks facing unprecedented challenges – Market share, wallet share, cost reduction • FIS Solutions – Product Capability – Progress Report • Market Outlook • Strategic Position 101 101 101
  102. 102. Introduction to Strategic Solutions • Target: Top Global 750 banks – Represents $73 trillion USD in asset value • Mission: Provide product capability to penetrate markets • Competition: Recognizes the market potential – Investing substantial funds • Position: FIS – already an Established Provider – 140+ Top Tier Core Processing Customers – 40+ countries • Success Criteria: Domain Expertise, Delivery Credential, Product Capability 102 102 102
  103. 103. Agenda • Introduction • Retail Banking Transformation Drivers – Banks facing unprecedented challenges – Market share, wallet share, cost reduction • FIS Solutions – Product Capability – Progress Report • Market Outlook • Strategic Position 103 103 103
  104. 104. Retail Banking Transformation Drivers Current Bank Technology Does Not Support Model Challenge Objective Customer Centricity Nimble, Integrated Infrastructure Real-time Systems 104 104 104
  105. 105. Retail Bank Evolution 105 105 105
  106. 106. Typical Retail Banking Environment D ecision Support /R eporting Customer Loan C ustom er C hannels Innumerable Data Warehouses Originations Relationship Management / CIF Direct Network for Corp Call Platform ATM Archive Retrieval Reporting CIF -1 Platform Center Indirect CIF -2 Marketing Comb Stmt Formatter Internet Credit Teller DataMart /Pricing Teller VRU Banking Review & CIF -3 Connection Combined Microfilm CIF -4 Statements CIF -5 Financial Support CIF -6 Authorization Financial Financial Financial General Ledger Authorization Authorization Authorization Financial Systems 1 2 3 Service Partners Ancillary DDA Lending Deposits Funds Mgmt Liability / Risk ATM / Settle PC Banking Auto Invest Sweeps Direct Bank Bill Auto Borrow Escheat Consumer Stmt Recon Pymt , Quicken , etc Deposits-1 Deposits -2 Account Profitability Total Funds ACH Fraud Research Credit Bureaus Check Order Mortgage Controlled IRA Routing of Mortgage Agencies CD Univ Data Fed Wire Bank Credit Card Disbursements electronic Collection Collections Credit Card Signature Reln Support / Time Dep Deposits -3 Dormant /Echeat Kiting Tin Certification Capture Collections Agencies Tracking Leasing and Credit Insurance System Check Presentment Tax Reporting Exc , Check Sorting , Adj, Recon Xfer Fees Title Inter System Xfer Large Currency Check Loss -1 Check Loss -2 106 106 106
  107. 107. Agenda • Introduction • Retail Banking Transformation Drivers – Banks facing unprecedented challenges – Market share, wallet share, cost reduction • FIS Solutions – Product Capability – Progress Report • Market Outlook • Strategic Position 107 107 107
  108. 108. FIS Touchpoint™ Customer Centric Channel Solution • Customer Facing: FIS Touchpoint™ Channel Solutions – Optimization of Sales Interactions – Every Service Interaction is a Sales Interaction – Consistent Decisioning Based on Customer Value – Regulatory Compliance is Built-in – Infrastructure is Pre-built for Intelligent Processing (not simply connectivity) 108 108 108
  109. 109. Comparison of Multi-vendor Solutions Channels Approaches FIS Solution Channel Applications – FIS TouchPoint™ Suite TouchPoint TouchPoint TouchPoint TouchPoint TouchPoint Account Opening Sales Marketer Service Teller TouchPoint Business Intelligence FIS Xpress ™ Customer Enterprise System Services System 1,400 Xpress Enabled Services 200 IFX Banking Services Single and Multi-host Adapters Core Systems 109 109 109
  110. 110. Touchpoint™ Channel Solutions • Drives product cross sales for new and established customers reducing churn and increasing profitability. • During account opening banks have achieved ─ opening 2x products ─ in 50% of the time • At the point of service, a major Retail US Bank achieves the following cross sell results: – 50% of solicitations result in acceptance or close – 20% are closed during the service transaction 110 110 110
  111. 111. Progress Report – Touchpoint™ Channel Solutions 111 111 111
  112. 112. FIS Profile™ Real-time Core Processing Solution • Real-time Core Processing: FIS Profile™ – Sophisticated Product Engine – Dramatic IT Cost Reduction – Dramatic Back Office Processing Reduction – Hardened and Installed in Markets Worldwide – Pre-Built User Interface, Available as Product 112 112 112

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