2. IT Remains Targeted on Achieving Key
Tenet Business Objectives
• Excellent Clinical Quality
• Improve clinical
monitoring systems
outcomes
• Expanding front-line Clinical Systems
• Grow both inpatient
• Excellent physician facing
and outpatient
information systems
volumes consistent
with TGI • Excellent consumer information
systems
• Retain and recruit
• High performance Revenue
great employees and
Management systems
physicians
• Excellent business back office
• Improve cost metrics, information systems:
especially labor – Labor
productivity – Supplies
– Logistics
– Business Intelligence
2
3. Tenet’s Consumer Tools Create New
Business and Support Patient Satisfaction
Patient Self Diagnosis
Physician Referral
Communicating Clinical Quality
Hospital Services and Events
Health Condition Education
Patient Pre-registration
Patient Kiosks
Free Internet Access
The Virtual Nursery
On-line Bill Pay
3
15. Newborn Events can be Shared through
our Growing Family Virtual Nursery
15
16. The On-Line Bill Pay Option Adds Another
Layer of Convenience
16
17. What’s Next?
• Personal Health Records
• Appointment requests
• Website editing tools for
the hospitals
• Fresh, new look & feel
17
18. Productivity and Easy to Use Tools are
Important to Dr. Cogan
Patient Scheduling
Emergency Department
Single Sign-on
Physician Portal
- Patient Location
- Clinical Results
- Medications
PACS Medical Images
Medical Chart Electronic
Imaging and Signature
18
19. Enterprise Patient Scheduling
Single point
of contact
Rules-based
resource
coordination
Pre-registration
services
• 40 sites ‘live’ with enterprise scheduling
• 7 additional hospitals will be completed by year end
19
21. Single Sign-On
Single
Sign-On
• 42 hospitals ‘live’, all hospitals ‘live’ by Q1 2009
21
22. Physician Portal
Patient
Location
Medical
Images
Medication
History
Lab and
Radiology
results
• All hospitals ‘live’
22
23. PACS – Radiology Image Access
• 49 hospitals ‘live’
• 7 hospitals ‘live’ with full motion cardio-PACS
23
24. Document Imaging
View
scanned and
electronic
April 23, 2001 – 6:47 am
documents
Deficiency List
Electronic
signature
• All hospitals ‘live’ by end of 2008
24
25. And, We are Researching Several Potential
High-Value Initiatives This Year
• Pilot Physician handheld devices integrated with
our Physician Portal
• Pilot full Electronic Medical Record integration for
employed physicians
• Pilot clinical data ‘Push’ technology to provide
real-time results directly to an affiliated physician
Electronic Medical Record
25
26. IS is Built Upon Design Principles and
Architecture that is Highly Cost-Efficient
• Technology and software applications are standardized
across Tenet hospitals
• Outsourcing of virtually all non-management
IT capabilities
– Shared, centrally hosted data center
– Centrally run applications
– End-to-end support
• Leveraging of centralized expertise across hospitals
• Blend of on-shore and off-shore IT workforce to reduce
development and support costs
26
27. As a Result, Tenet Delivers Highly Effective
IT for a Cost that is Far Less than our Peers
2008 IT Operating Expense as % of Hospital Operating Expense
5.0%
4.0%
3.0%
2.0%
1.0%
0.0%
Gartner Summary of 2005 HIMSS 2007 Annual Report Tenet
IDSs for IDSs
Source: Gartner: Summary of 2005 Integrated Delivery Systems IT Budget and
Staffing Study – Average Percentage of Operating Expense budgeted for IT; HIMSS:
2007 Annual Report of the US Hospital IT Market – Average IT Operating Expenses as
a Percentage of Total Operating Expense for IDSs; Tenet analysis
27
28. IT Remains Targeted on Achieving Key
Tenet Business Objectives
• Improve clinical outcomes
• Grow both inpatient and
outpatient volumes
consistent with TGI
• Retain and recruit great
employees and physicians
• Improve cost metrics,
especially labor productivity
28