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NNEACC




                        REDUCING COSTS
        COLLABORATIVE
NORTHERN NEW ENGLAND
     ACCOUNTABLE CARE




                        USING SHARED
                        DECISION MAKING
                        FIMDM
                        March 19, 2013

                        David Wennberg, MD, MPH
                        Chief Executive Of ficer
                        NNEACC
PREVIOUSLY PUBLISHED STUDY
                                                                    NNEACC




Largest study of population care management to date
    Collaboration between Health Dialog and two clients
    Randomized study of 174,120 individuals
    Compared medical costs and utilization of two different care
     support strategies


 Overall results:
    Total costs reduced by over 3.6%
    Total population admissions reduced by 10.1%
STUDY DESIGN
                                                            NNEACC


  Random assignment by predicted costs using an ‘every
  other individual’ method.

  Predictive models and real time data were used to assess
  the likelihood of using or needing health care services

  Rank-order lists of individuals likely to have support needs
  were used to generate
    Outbound mail
    Interactive voice response calls
    Calls by health coaches
ENHANCED SUPPORT VERSUS
USUAL SUPPORT
                                                                                                       NNEACC


  Difference driven by WHO was targeted for engagement
                                                             Health Continuum
                                                Preference
                                                 Sensitive    Other
                                        Chronic    Care      High Risk                 Healthy
    High
    Risk
                        Usual Support
              Enhanced Support
              Enhanced Support




                                                                                Focus on Preference
                                                                                Sensitive Conditions
                                                                                    N = 60,185



   Low Risk
PREFERENCE SENSITIVE FOCUS
                                                                                                   NNEACC


  Based on original randomize trial
    60,185 identified as potential candidates for Shared Decision
     Making
                                                        Usual Support                 Enhanced Support
Number                                                                  30,240                 29,945
Costs
   Total medical costs (PMPM)                                         $371.92                 $371.73
   Inpatient costs (per 1,000/yr)                                     $106.77                $106.05
Resource Use
   Inpatient admissions (per 1,000/yr)                                       131                 129
   Emergency department (per 1,000/yr)                                       377                  379
   Surgeries for PSC (per 1,000/yr)                                            32                  30
   Advanced imaging studies (per 1,000/yr)                                   372                 382
   Standard imaging studies (per 1,000/yr)                                1,396                 1,394
                                Northern New England Accountable Care Collaborative                      5
OUTREACH ACTIVITY
                                                                                                     NNEACC


 1000                                        Coach Contacts                                       Usual
 800                                                                                              Enhanced
 600

 400

 200

   0
        Any PSC   Heart Condition
                                Benign Uterine Cond Prostatic Cond Hip Pain
                                                Benign                                Knee Pain   Back Pain


  70                                         Videos Sent                                          Usual
  60
                                                                                                  Enhanced
  50
  40
  30
  20
   10
   0
        Any PSC   Heart Condition
                                Benign Uterine Cond Prostatic Cond Hip Pain
                                                Benign                                Knee Pain   Back Pain

                                Northern New England Accountable Care Collaborative                       6
COST AND UTILIZATION
                                                                                                        NNEACC


                                                      Usual            Enhanced           Relative   Absolute
                                                     Support            Support           diff (%)     diff
Number                                                  30,240             29,945
Costs
  Total medical costs (PMPM)                          $436.05            $412.78            (5.3%)   ($23.27)
                           Total
                               Medical Costs were $23.27
  Inpatient costs (per 1,000/yr)         $132.73   $116.20                                 (12.5%)   ($16.53)
                           per member per$96.91 lower
                                           month $92.49                                     (4.6%)     ($4.42)
Resource Use (per 1,000/yr) in Enhanced Support Group
  Inpatient admissions (per 1,000/yr)                        155                135        (12.5%)        (20)
                        • Reduced inpatient costs - $16.53 PMPM
  Emergency department (per 1,000/yr) outpatient 409 - $4.42 PMPM
                     • Reduced hospital          costs        399                           (2.6%)        (10)
  Surgeries for PSC (per 1,000/yr)                             32                    29     (9.9%)         (3)
  Advanced imaging studies (per 1,000/yr)                    400                393         (1.9%)         (7)
  Standard imaging studies (per 1,000/yr)                 1,488              1,458          (2.0%)        (30)



                               Northern New England Accountable Care Collaborative                         7
Achieving Patient Engagement through
       Shared Decision Making



        March 15, 2012
High Value Healthcare Collaborative – 20 Members




                                                   9
Goals of the CMMI Innovation Grant



• Enhance value by engaging patients to improve
  care experience, outcomes and costs:
  – Total Medicare costs = cost per episode x # of episodes

• Process improvement within care episodes to
  improve outcomes and reduce costs
• Reduce number of episodes and improve patient
  experience through informed choice
Cost = cost per episode x # of episodes



Variation in cost per episode:                                                                                                                                                                        Variation in # of episodes:
Cost of TKRs across HVHC sites                                                                                                                                                                        # of TKRs across HVHC sites

                                          $20#
                                                                                                                                                                                                Part# Prof#
                                                                                                                                                                                                    B#
                                          $18#
                          ($Thousands)%




                                                                                                                                                                                                Home#
                                          $16#                                                                                                                                                  Health#

                                          $14#                                                                                                                                                  LTCH#
             Reimbursement%




                                          $12#                                                                                                                                                  IP#
                                                                                                                                                                                                  rehab#

                                          $10#
                                                                                                                                                                                                SNF#
                                           $8#
                                                                                                                                                                                                OP#
         Care%




                                           $6#
                                                                                                                                                                                                IP#
    Acute%




                                           $4#
Post%




                                           $2#

                                           $0#
                                                    4#


                                                                7#


                                                                          0#


                                                                                    C#




                                                                                                      A#


                                                                                                              a#




                                                                                                                                 t#

                                                                                                                                        rt#


                                                                                                                                                #

                                                                                                                                                          C#


                                                                                                                                                                  #


                                                                                                                                                                         #

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                                                                                                                                                                                           8#
                                                                                               2#




                                                                                                                         6#




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                                                                                                                                                                                                                              11
Timing of shared decision making (SDM)




                                  Referral for service

Primary care MD                                             Orthopedic surgeon
• 2000 Medicare patients                                    • 450 cases each year
• 0.5% hip, 0.5%, 10% spine referrals                       • 1/3 each: TKA, THA, spine surgery


                              Timing of referral for SDM
    Primary Care                               Specialist
    Earlier in decision process                Later in decision process
    Common SDM pathways across conditions      Density and focus
    No financial/professional incentives?      Financial/professional incentives?

   Consensus slowly building for primary care SDM, but still point of debate
SUMMING IT UP
                                                                                NNEACC


  Growing evidence that shared decision making can both
   lead to
      Effective patient engagement
      Change the care patients get based on their preferences
      Improve the experience of care
      Reduce utilization and costs


  Next big questions are related to scale…..




                          Northern New England Accountable Care Collaborative      13

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Reducing Costs Using Shared Decision Making

  • 1. NNEACC REDUCING COSTS COLLABORATIVE NORTHERN NEW ENGLAND ACCOUNTABLE CARE USING SHARED DECISION MAKING FIMDM March 19, 2013 David Wennberg, MD, MPH Chief Executive Of ficer NNEACC
  • 2. PREVIOUSLY PUBLISHED STUDY NNEACC Largest study of population care management to date  Collaboration between Health Dialog and two clients  Randomized study of 174,120 individuals  Compared medical costs and utilization of two different care support strategies  Overall results:  Total costs reduced by over 3.6%  Total population admissions reduced by 10.1%
  • 3. STUDY DESIGN NNEACC  Random assignment by predicted costs using an ‘every other individual’ method.  Predictive models and real time data were used to assess the likelihood of using or needing health care services  Rank-order lists of individuals likely to have support needs were used to generate  Outbound mail  Interactive voice response calls  Calls by health coaches
  • 4. ENHANCED SUPPORT VERSUS USUAL SUPPORT NNEACC  Difference driven by WHO was targeted for engagement Health Continuum Preference Sensitive Other Chronic Care High Risk Healthy High Risk Usual Support Enhanced Support Enhanced Support Focus on Preference Sensitive Conditions N = 60,185 Low Risk
  • 5. PREFERENCE SENSITIVE FOCUS NNEACC  Based on original randomize trial  60,185 identified as potential candidates for Shared Decision Making Usual Support Enhanced Support Number 30,240 29,945 Costs Total medical costs (PMPM) $371.92 $371.73 Inpatient costs (per 1,000/yr) $106.77 $106.05 Resource Use Inpatient admissions (per 1,000/yr) 131 129 Emergency department (per 1,000/yr) 377 379 Surgeries for PSC (per 1,000/yr) 32 30 Advanced imaging studies (per 1,000/yr) 372 382 Standard imaging studies (per 1,000/yr) 1,396 1,394 Northern New England Accountable Care Collaborative 5
  • 6. OUTREACH ACTIVITY NNEACC 1000 Coach Contacts Usual 800 Enhanced 600 400 200 0 Any PSC Heart Condition Benign Uterine Cond Prostatic Cond Hip Pain Benign Knee Pain Back Pain 70 Videos Sent Usual 60 Enhanced 50 40 30 20 10 0 Any PSC Heart Condition Benign Uterine Cond Prostatic Cond Hip Pain Benign Knee Pain Back Pain Northern New England Accountable Care Collaborative 6
  • 7. COST AND UTILIZATION NNEACC Usual Enhanced Relative Absolute Support Support diff (%) diff Number 30,240 29,945 Costs Total medical costs (PMPM) $436.05 $412.78 (5.3%) ($23.27) Total Medical Costs were $23.27 Inpatient costs (per 1,000/yr) $132.73 $116.20 (12.5%) ($16.53) per member per$96.91 lower month $92.49 (4.6%) ($4.42) Resource Use (per 1,000/yr) in Enhanced Support Group Inpatient admissions (per 1,000/yr) 155 135 (12.5%) (20) • Reduced inpatient costs - $16.53 PMPM Emergency department (per 1,000/yr) outpatient 409 - $4.42 PMPM • Reduced hospital costs 399 (2.6%) (10) Surgeries for PSC (per 1,000/yr) 32 29 (9.9%) (3) Advanced imaging studies (per 1,000/yr) 400 393 (1.9%) (7) Standard imaging studies (per 1,000/yr) 1,488 1,458 (2.0%) (30) Northern New England Accountable Care Collaborative 7
  • 8. Achieving Patient Engagement through Shared Decision Making March 15, 2012
  • 9. High Value Healthcare Collaborative – 20 Members 9
  • 10. Goals of the CMMI Innovation Grant • Enhance value by engaging patients to improve care experience, outcomes and costs: – Total Medicare costs = cost per episode x # of episodes • Process improvement within care episodes to improve outcomes and reduce costs • Reduce number of episodes and improve patient experience through informed choice
  • 11. Cost = cost per episode x # of episodes Variation in cost per episode: Variation in # of episodes: Cost of TKRs across HVHC sites # of TKRs across HVHC sites $20# Part# Prof# B# $18# ($Thousands)% Home# $16# Health# $14# LTCH# Reimbursement% $12# IP# rehab# $10# SNF# $8# OP# Care% $6# IP# Acute% $4# Post% $2# $0# 4# 7# 0# C# A# a# t# rt# # C# # # o# 8# 2# 6# W ne C m ow 1 0 1 .8 ay DM M IH r. 7 r. 7 L Da S& UC ai IJ. IJ. IJ. au vid VM M ylo ylo UI M L L L BI Be NS NS NS o Ba Ba Pr 11
  • 12. Timing of shared decision making (SDM) Referral for service Primary care MD Orthopedic surgeon • 2000 Medicare patients • 450 cases each year • 0.5% hip, 0.5%, 10% spine referrals • 1/3 each: TKA, THA, spine surgery Timing of referral for SDM Primary Care Specialist Earlier in decision process Later in decision process Common SDM pathways across conditions Density and focus No financial/professional incentives? Financial/professional incentives? Consensus slowly building for primary care SDM, but still point of debate
  • 13. SUMMING IT UP NNEACC  Growing evidence that shared decision making can both lead to  Effective patient engagement  Change the care patients get based on their preferences  Improve the experience of care  Reduce utilization and costs  Next big questions are related to scale….. Northern New England Accountable Care Collaborative 13