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Digital User Experience at UNCG Libraries
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Digital User Experience at UNCG Libraries

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  • National trends of libraries focusing on learning spaces and services. Less focus on collections, especially print.
  • Residence halls, coffee shop, Kaplan Commons, Faculty offices, Libraries!
  • UNCG Libraries has made a major effort over the last several years to develop and foster learning spaces. Challenges with no addition. Can’t do major renovations due to budget.
  • Specific floors are group floors
  • Specific floors are quiet floors. Carrels for checkout
  • Technology enhanced group studiesWhiteboards Students may reserve them online
  • Online resources replacing print/CDsNeed for technology enhancementsNeed for better quiet spaceOutdated furniture and equipment
  • Check out books, films, cameras, iPads, laptops, voice recorders.
  • Research guides, online instruction, virtual learning space!
  • 14 open dual-screen computers
  • 6 editing rooms, private, may be reserved
  • Flexible furniture and computer monitorWireless keyboards and miceNo doors allowing an instructor to move among groupsMay be reserved by students
  • Projector and screenPodiumVideo camera to film presentationMay be reserved by students
  • Transcript

    • 1. Creating the Digital UserExperience @UNCG Libraries Beth Filar Williams efwilli3@uncg.edu Coordinator of Library Services for Online & Distance Learning
    • 2. UNC Greensboro:one of the 17 campuses
    • 3. Founded in 1891University of North Carolina at Greensboro Downtown Greensboro
    • 4. UNCG University LibrariesMain Library: Walter Clinton Jackson Library
    • 5. Library Tower
    • 6. UNCG University LibrariesBranch Library: Harold Schiffman Music Library
    • 7. Rosann Bazirjin (Dean of Libraries), David Perin (Provost), & Linda Brady (Chancellor)
    • 8. Library Staff!
    • 9. Irma Minerva
    • 10. Ask Us @ UNCG Libraries Promotional marketing video: http://youtu.be/lNsJLioWj-U
    • 11. Provide qualityinformationservices, systems, facilities and learningenvironments fromwhich the Universitycommunity will gatherinformation andconduct research
    • 12. Events• University Libraries/LIS Lecture Series• University Libraries Undergraduate Research Award• University Libraries International Visiting Librarian Program• Promotion and Tenure Recognition• Staff Service Award• Game Night
    • 13. University Libraries/LIS Lecture Series Staff Service AwardUniversity Libraries Undergraduate Research Award
    • 14. Promotion & Tenure Recognition
    • 15. Podcast, Video, or Blog events http://irmasworldatuncg.blogspot.com/
    • 16. Librarians as Leaders• Local/state/national presentations & service• Scholarly publications• Tenure track faculty – My work: http://bethfilarwilliams.wordpress.com/
    • 17. Librarians as Leaders• Assessments: http://uncg.libguides.com/libassessment – My survey to Distance Learners• Liaison Program – I liaise to LIS Dept Business Librarian’s Blog
    • 18. Collections• Books/ebooks• Journals (90% electronic)• Popular books, audio books, DVDs• Streaming videos & music• Digitized collections• Special collections/archives• Music library collections
    • 19. Popular DVDs …………..and Audio Books
    • 20. Streaming Film Subscriptions http://uncg.libguides.com/streamingfilms• Ambrose Videos – Theatre in Video• Alexander Street Press • Films On Demand collections: • EVIA Digital Archive Project – American History in Video • PBS Films (Via NC Live) – Counseling and Therapy in • Shoah Foundation Visual History Video Archive – Dance in Video • SWANK’s Digital Campus – Ethnographic Video Online – Opera in Video
    • 21. Priorities:• UNCG history• Women’s history• Performing Arts• Local & Regional history
    • 22. Learning Spaces
    • 23. Informal & Formal & Virtual Learning Spaces
    • 24. Repurposing spaceFrom stacks… …to learning spaces, (virtual) services
    • 25. Collaboratories
    • 26. Service Points
    • 27. Schiffman (branch) Music LibraryServes School of MusicTheatre and DanceScores, recordings andmusic materials
    • 28. Jackson Library’s Checkout Desk
    • 29. Tech Lending • Voice recorders • Cameras • Camcorders • Chargers • Calculatorlaptops iPads
    • 30. Self Service ScannersSelf Check out
    • 31. Reference & Instructional Services
    • 32. Instruction Librarian: Jenny Dale
    • 33. Hodges Special Collections & University Archives• Manuscripts • Instruction• Rare Books • Digital• University resources Archives • Programs• Exhibits
    • 34. Largest Cello Music Collection
    • 35. Online Collections- Digitization (part of my department)• Scan with Photoshop • Scan for access – not (600 dpi photos; 300 dpi for preservation printed/written … longest • CONTENTdm $$ (for edge?) access, batch uploading, user• For test based - Acrobat for community, works with PDF & OCR; ABBYY for OCR OCLC/WMS• Audio – save as WAVE, online • Metadata – Qualified Dublin as MP3 Core (w/ local fields)• TIFF master store; JPEG for • LC subject headings at access collection (not item) level• Using 5.27 TB of space! ....”obsolete technologies lab”?
    • 36. NEW!!! Digital Media Commons - Lower Level Jackson Library Multimedia projects Podcasts Video Power Point Drawings Web pages & Digital Literacy Skills
    • 37. Open computer areas
    • 38. Editing rooms
    • 39. Consultation Rooms
    • 40. Presentation Practice Room
    • 41. Open group areas
    • 42. Technologies
    • 43. Electronic Resources & Information Technologies (ERIT) my department! • Eresources • Desktop & Server support • Customized programs dev • Software selection • Distance education support • Digital projects • Database building, management & custom front end • Library Website and object orientated programing • Academic & faculty support • Etc….. Coordinator of Library Services for Online & Distance Learning
    • 44. Online Workshops
    • 45. Library Tech Projects Leaders in video for marketing, for tutorials, for recording key talks1st mobile site on campus
    • 46. IT Support Team And Cheryl!
    • 47. Servers!
    • 48. Most hits on our siteWebinar and trainingin k-20 schools this fall 10 module dynamic research tutorial
    • 49. Website/Mobile apps
    • 50. NCDOCKS = IR Created & manage reservation systems for all campus rooms
    • 51. My Library Resources
    • 52. Hosting OJS: Open Journal Systems 2.2.4.0 An open source journal management & publishing software developed, supported, and freely distributed by the Public Knowledge Project under the GNU General Public License.
    • 53. Instructional Tech ToolkitProjectcreatedwith LISstudents, includinga DILLstudentintern!
    • 54. Questions?By Suzanne Angel
    • 55. Q&Ahttp://library.uncg.edu Many photos courtesy of Doug Mokaren

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