Active Support - Keeping it Real


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Workshop presented to the 2010 GRAND Regional Conference for Disability Support Workers on maintaining and sustaining active support. It introduces the field GO diagram of sustaining active support.

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Active Support - Keeping it Real

  1. 1. Active Support : Keeping It Real Catherine Fraser & Margery Pithouse field – furthering inclusive learning & development
  2. 2. We are assuming you all know what Active Support is So today’s focus: 1. How are we going with it? 2. How we keep going (including measurement)
  3. 3. …remember that Active Support is a Person-Centred Approach Based on John O’Brien’s “5 accomplishments”: 1. Belonging 2. Being Respected 3. Sharing Ordinary Places 4. Contributing 5. Choosing
  4. 4. Active support is about being more engaged and participating in life
  5. 5. How are we going? Where are you on the journey?
  6. 6. (What) (Who) See Helen Sanderson’s Donut of Responsibility
  7. 7. (The GO Who …Helen Sanderson’s Doughnut) “The doughnut is a tool that helps staff, not only to see what they must do (core responsibilities), but where they can try things (judgement and creativity) and what is not their responsibility.” Helen Sanderson Associates/TLCELP Created by The Grove Consultants International
  8. 8. What have you found? Feedback from our travels is that there are a number of challenges
  9. 9. The 6 challenges 1. Active Support as an “add-on” 2. How? 3. Time 4. Paperwork 5. OH&S + Duty of Care 6. Teamwork + Momentum
  10. 10. Challenge 1 : Active Support as an “add-on” What you can do What your organization can do
  11. 11. Challenge 2: How? Applying knowledge to individuals
  12. 12. Challenge 3: Time What you DO not how long is your shift?
  13. 13. Challenge 4: Paperwork Not the aim of the (Active Support ) exercise
  14. 14. Challenge 5: OH&S + Duty of Care Excuses and conflicts
  15. 15. Challenge 6: Teamwork + Momentum Responsibilities (the HSA doughnut) Sharing Growing, building and learning together Keeping it going
  16. 16. Where are we at?
  17. 17. “Confidently doing it” & “Sustaining it” How to get positive results Already looked some through strategies and challenges… … don’t stop! Its not check and forget, it’s an on–going WAY of working. But do we know if we are on the right track?
  18. 18. Am I doing it properly? There is already a framework for this (we don’t need to make up new things); the Disability Outcome Standards Individuality Capacity Participation Citizenship Leadership
  19. 19. Individuality Each Individual has goals. Wants, aspirations and support needs, and makes decisions and choices about their life.
  20. 20. Capacity Each individual’s abilities and potential are identified and encouraged.
  21. 21. Participation Each individual is able to be part of his or her community
  22. 22. Citizenship Each individual has rights and responsibilities as a member of the community
  23. 23. Leadership Each individual has the opportunity to inform the way that supports are provided.
  24. 24. Evidence We can see and feel (anecdotal evidence) People are happier & initiating activities Staff often happier and job satisfaction higher Inevitably, you would ASK people.
  25. 25. Measuring What measuring stick would you use? Organisations are already measuring through auditing processes Tools & processes to check if services are realising (making REAL) their mission statement Measuring is ongoing – the ‘GO’ keeps going!
  26. 26. Who does the measuring? Measuring is not the job of support workers – it’s a management responsibility (HAS donut) Staff have a hugely important role in “the doing” and, Staff, with clients themselves, are the organisation’s eyes and ears on the ground. Collecting and passing on information in lots of ways…
  27. 27. Ways this can happen Records and notes including team meeting notes, ISPs etc Structured Supervision peer, one-to-one, group etc Reflective Practice / Self-Reflection Shadowing Coaching & Mentoring ……Learning@work
  28. 28. “Active Support Measure”, Mansell & Elliot 1996 An academic study* Seductive “list” of indicators/items Danger of tasks that can be ticked-off Importance of the 2nd bit – rating engagement Qualifications to do so Identification of barriers & strategies Our ‘Challenges’ eg “over emphasis on record keeping” Strategies eg shared values and valuing; supervision, mentoring, coaching, team building & communication etc *“Engagement in meaningful activity and “active support” of people with intellectual disabilities in residential care”, Mansell et al, Tizard Centre, University of Kent at Canterbury, UK, 2002
  29. 29. ‘permission’… confidence… mutual respect What you can do … mindset Direct Disability Support Work …the ‘interface’ for Active Support Person with a disability Service inputs > experience > outcomes
  30. 30. “GO”, field – furthering inclusive learning and development, 2010. “The Doughnut”, Helen Sanderson Associates,
  31. 31. Looking further… Learning@work Case Studies