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Quality, everyone’s business, all of the time Anne Brinsden Quality and Sector Development Branch Disability Services Divi...
Better services, better outcomes, stronger communities  <ul><li>People with a disability have the right to experience the ...
Victoria’s policy direction <ul><li>A Fairer Victoria </li></ul><ul><li>Growing Victoria Together </li></ul><ul><li>The Vi...
The Quality Framework for Disability Services in Victoria <ul><ul><li>An endorsed policy on service quality for people wit...
Focus on outcomes Areas of life  important to people
Future response and strategy <ul><li>Human rights perspective </li></ul><ul><li>An outcomes focus </li></ul><ul><li>Confir...
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Anne Brinsden – Manager of Standards and Outcomes Measurement Unit

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Presentation at field forum on Exploring Quality Within the Disability Sector by Anne Brinsden - Manager of Standards and Outcomes Measurement U unit

Published in: Health & Medicine
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Transcript of "Anne Brinsden – Manager of Standards and Outcomes Measurement Unit "

  1. 1. Quality, everyone’s business, all of the time Anne Brinsden Quality and Sector Development Branch Disability Services Division Presentation to DISTISS Wednesday 4 March, 2009
  2. 2. Better services, better outcomes, stronger communities <ul><li>People with a disability have the right to experience the best possible physical, mental, emotional and social health and wellbeing </li></ul><ul><li>People with a disability experience differences in: </li></ul><ul><ul><li>living conditions </li></ul></ul><ul><ul><li>educational opportunities </li></ul></ul><ul><ul><li>employment options </li></ul></ul><ul><ul><li>protection of human rights </li></ul></ul><ul><ul><li>access to transport </li></ul></ul><ul><ul><li>health </li></ul></ul>
  3. 3. Victoria’s policy direction <ul><li>A Fairer Victoria </li></ul><ul><li>Growing Victoria Together </li></ul><ul><li>The Victorian State Disability Plan 2002 – 2012 </li></ul><ul><li>The Disability Act 2006 </li></ul>
  4. 4. The Quality Framework for Disability Services in Victoria <ul><ul><li>An endorsed policy on service quality for people with a disability incorporating the Standards for Disability Services in Victoria </li></ul></ul><ul><ul><ul><li>Outcome Standards </li></ul></ul></ul><ul><ul><ul><li>Industry Standards </li></ul></ul></ul><ul><ul><li>A way of collecting information about the effectiveness of the organisation in providing meaningful supports </li></ul></ul><ul><ul><li>A way of improving practice based on outcomes that are most important to the support users </li></ul></ul><ul><ul><li>A way of assessing compliance with aspects of the new Act </li></ul></ul>
  5. 5. Focus on outcomes Areas of life important to people
  6. 6. Future response and strategy <ul><li>Human rights perspective </li></ul><ul><li>An outcomes focus </li></ul><ul><li>Confirmed service quality </li></ul><ul><li>Victorian Population Health Survey </li></ul>
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