Wearable Tech Watch - The New View into Enterprise Productivity and Risk


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Smartwatches, Google Glass and fitness wearables have captured consumer interest imagination the past 12 months. Is the next step adoption into the enterprise?

While tablets and smartphones kicked off the BYOD revolution, wearable tech will solidify the age of user choice for productivity. Join Fiberlink experts Frank Schloendorn and Jonathan Dale as they debate the pitfalls and perils of these ubiquitous devices as they emerge in networks, systems and the enterprise.

In this webinar you will get full details on how you can ride the wearables wave into the future and stem the tide of data leaks in your enterprise:

- Define wearable devices, types, features and their markets
- Assess risks and define usage parameters to secure corporate data
- Discuss management options for wearables in MDM
- Preview the future of wearables in the enterprise

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Wearable Tech Watch - The New View into Enterprise Productivity and Risk

  1. 1. Wearable Technology The New View into Enterprise Productivity and Risk Frank Schloendorn | Jonathan Dale | Norton Brainard
  2. 2. #WYODMaaS360 @MaaS360 Pebble Smart Watch Giveaway • All attendees are eligible to win • Double Your Chances and Tweet!  Follow @MaaS360 on twitter  Tweet questions throughout presentation  Use #WYODMaaS360 • Winners will be announced at the end of the webinar 2
  3. 3. #WYODMaaS360 @MaaS360 Introductions 3 Jonathan Dale Director of Marketing Norton Brainard Lead Customer Engineer Frank Schloendorn Director of Quality Assurance and Android Ecosystem
  4. 4. #WYODMaaS360 @MaaS360 Agenda Defining Wearables Wearables in the Enterprise Managing and Securing Wearables Future Outlook Q&A - Pebble Giveaway 4
  5. 5. #WYODMaaS360 @MaaS360 Defining Wearables 5
  6. 6. #WYODMaaS360 @MaaS360 Wearable Technology isn’t a New Concept 6
  7. 7. #WYODMaaS360 @MaaS360 Types of Wearables (Modern) • Fitness Trackers • Smart Watches • Glasses/Goggles • Cameras • Health Monitors • Audio 7
  8. 8. #WYODMaaS360 @MaaS360 Fitness Trackers • Come in multiple form factors • Most popular (today) • Limited/specific functionality • Simple/non-existent UI • Bluetooth Connectivity 8
  9. 9. #WYODMaaS360 @MaaS360 Smart Watches • Enhanced functionality • Additional functionality via “apps” • Bluetooth connectivity to smart device • May eventually replace fitness devices 9
  10. 10. #WYODMaaS360 @MaaS360 Glasses/Goggles • Types: Consumer, Sports, Gaming • Functionality varies greatly • Some common features • Connectivity: Bluetooth, Wi-Fi, Wired, Cellular • Most advanced of the bunch 10
  11. 11. #WYODMaaS360 @MaaS360 Poll question Which wearable do you personally own? Select all that apply. a) Glass b) Smart watch c) Fitness wearable d) Planning to purchase a wearable in next 6 months e) Don’t own yet and not planning to purchase in the next 6 months 11
  12. 12. #WYODMaaS360 @MaaS360 Wearables in the Enterprise Features, Advantages and Limitations 12
  13. 13. #WYODMaaS360 @MaaS360 Smart Watches and the Enterprise • Popular Vendors: – Pebble (Pebble), Sony (Smart Watch 2), Samsung (Galaxy Gear) – Pebble is iOS/Android, Sony and Samsung are Android only – Email/Calendar notification – Third party apps? • Features – Notification and response to voice calls, SMS, device notifications – Media playback integration – Email/Calendar notifications – Social media integration – Built in and third party apps 13
  14. 14. #WYODMaaS360 @MaaS360 Smart Watches Limitations • Limitations – Input to device relatively limited – Small display limits amount of data that can be communicated efficiently – Device integration highly varies form platform to platform and device to device – Needs persistent connection to smartphone/tablet for most functionality 14
  15. 15. #WYODMaaS360 @MaaS360 Google Glass and the Enterprise • Features – Notification, make and respond to voice calls, SMS – Bluetooth headset – Web Browser/Google Search/Google Now – Gmail integration (Email, Calendar) – Social media integration (Facebook, Twitter, etc.) – Maps/Directions – Numerous third party apps – Gmail integration – Third party apps • Connectivity – Bluetooth and Wi-Fi 15
  16. 16. #WYODMaaS360 @MaaS360 Google Glass is Evolving 16 • Advantages – Multiple input method (voice, touchpad, connected device) – “Large screen” experience – Cloud based apps today (Mirror API), Local apps (GDK) in near future – Wi-Fi connection allows for more functionality – iOS and Android – Future potential very high in enterprise • Limitations – Voice interface provides less security – Cannot replace a tablet/smartphone (pairing still important) – Battery life poor with nominal use – Open to hacking much like any other Android based device – Privacy concerns – Security seems to be an afterthought at this time
  17. 17. #WYODMaaS360 @MaaS360 Poll question Is your company currently evaluating how wearable technology can be leveraged? a) Yes b) No 17
  18. 18. #WYODMaaS360 @MaaS360 Enterprise Benefits • Today – wearables are targeted primarily for consumers • Likely early adopters in the enterprise include: – Health care industry – Transportation industry – Service management – Any field in which “hands-free” could be of benefit • As time goes on, and devices mature, wearables will come closer to the usefulness of smartphones and tablets, but replacing them may be a bit of a stretch 18
  19. 19. #WYODMaaS360 @MaaS360 Enterprise Examples • Healthcare industry – Example 1: Hands free access to patient data – Example 2: Protection against clerical errors • Manufacturing/Production – Example 1: Locating inventory in a warehouse • Cable/Phone/Power – Example 1: Hands free access to blueprints/manuals 19
  20. 20. #WYODMaaS360 @MaaS360 Managing and Securing Wearables 20
  21. 21. #WYODMaaS360 @MaaS360 Managing Wearables • No management solutions exist today • Diversity in OS types could make direct management troublesome • Manage the connected device, not the wearable • Containerized solutions • Be aware of what data can “leak” to a wearable device • Protect your corporate data 21
  22. 22. #WYODMaaS360 @MaaS360 Wearable Device Security • Built in security very limited • Jailbroken/Rooted devices are at higher risk • Third party apps that increase out of box functionality • Biggest source of potential data leaks: notification and Email/Calendar contact • Open to hacking 22
  23. 23. #WYODMaaS360 @MaaS360 Wearables in the Enterprise – Are they Ready? • Enterprise benefits of wearable device is very limited today • “Accept” versus “adopt” – The first is happening now • Users want to use wearables to access their personal data on a device • Security issues can be minimized with BYOD/MDM/Containerized solutions 23
  24. 24. #WYODMaaS360 @MaaS360 Future Outlook 24
  25. 25. #WYODMaaS360 @MaaS360 Predicting the Future of Wearables 25 12-18 Months Platforms for managing wearables emerge Enterprise usefulness reaches point where companies see benefit 12 Months Fitness only devices start to phase out First enterprises begin to try wearables Companies begin expressing desire to control 6 Months Second generation watches Early consumer adoption into enterprise continues
  26. 26. #WYODMaaS360 @MaaS360 Questions • Forum – announcements, discussions and questions • Blog • Webinars • Resources • Social media Follow-up: fschloendorn@fiberlink.com jdale@fiberlink.com nbrainard@fiberlink.com Visit the MaaSters Center to discuss IT in the cloud: MaaS360.com/maasters