Securing the Kindle Fire in the Enterprise

529 views
486 views

Published on

Learn whether the Kindle Fire Android OS light can work within the Enterprise.

Learn more: http://www.maas360.com/products/mobile-device-management/android/

Published in: Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
529
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
9
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • 77% of business support or considering BYOD program86% of business support or considering support for TabletsTablet sales in US in 011 were expected to be in 25-30million, 2015 50-60million~170+ Android OS versions in the market30+ Android Manufacturers adding customizationsHundreds of different devicesMultiple carriers with pre-installed software and custom UIsMany different app stores and catalogs
  • Media Consumption The biggest advantage of the Kindle Fire over other Kindles and e-book readers is its access to TV shows, songs, magazines, movies and the Internet. Some magazines, like Vanity Fair and GQ, come with interactive features such as audio and video, blending the experience of reading a magazine with web browsing.Online features Amazon's web browser, Silk, supports Adobe Flash Player, which isn't supported on the iPad. Flash Player is a popular program used for videos, graphics, online games and more. YouTube, for example, is powered by Flash Player. The Amazon store also has a bevy of applications including Netflix, Angry Birds and Comics by ComiXology. The Kindle Fire's cloud computing allows users to store their content on Amazon's servers instead of taking up space on their tablet. Add in the dual-core processor and the Kindle Fire is capable of seamlessly switching from a book to a video to browsing all over the Internet.Amazon Prime Every Kindle Fire comes with a month's free subscription to Amazon Prime, Amazon's premier service package. With Prime, users have instant access to more than 10,000 movies and TV shows. Prime also allows users to "borrow" an e-book, free of charge, once a month, with no due dates. Up to 50,000, other free books are available and Prime members get free two-day shipping on all Amazon orders. After the free one-month trial ends however, users will have to pay $79 a year if they still want Prime.Unique design and screen The Kindle Fire has a 7-inch touch screen that displays up to 16 million different colors. Given that the Kindle Fire is smaller than other tablets, it can easily be held with one hand and carried in a backpack or purse. The screen is also resistant to bumps and scrapes, making the tablet the perfect travel companion.
  • Media Consumption The biggest advantage of the Kindle Fire over other Kindles and e-book readers is its access to TV shows, songs, magazines, movies and the Internet. Some magazines, like Vanity Fair and GQ, come with interactive features such as audio and video, blending the experience of reading a magazine with web browsing.Online features Amazon's web browser, Silk, supports Adobe Flash Player, which isn't supported on the iPad. Flash Player is a popular program used for videos, graphics, online games and more. YouTube, for example, is powered by Flash Player. The Amazon store also has a bevy of applications including Netflix, Angry Birds and Comics by ComiXology. The Kindle Fire's cloud computing allows users to store their content on Amazon's servers instead of taking up space on their tablet. Add in the dual-core processor and the Kindle Fire is capable of seamlessly switching from a book to a video to browsing all over the Internet.Amazon Prime Every Kindle Fire comes with a month's free subscription to Amazon Prime, Amazon's premier service package. With Prime, users have instant access to more than 10,000 movies and TV shows. Prime also allows users to "borrow" an e-book, free of charge, once a month, with no due dates. Up to 50,000, other free books are available and Prime members get free two-day shipping on all Amazon orders. After the free one-month trial ends however, users will have to pay $79 a year if they still want Prime.Unique design and screen The Kindle Fire has a 7-inch touch screen that displays up to 16 million different colors. Given that the Kindle Fire is smaller than other tablets, it can easily be held with one hand and carried in a backpack or purse. The screen is also resistant to bumps and scrapes, making the tablet the perfect travel companion.
  • If you read the same Kindle Store book across multiple Kindles, you'll find Whispersync makes it easy for you to switch back and forth between devices and free Kindle reading applications. Whispersync synchronizes the bookmarks and furthest page read among devices registered to the same account. Whispersync is on by default to ensure a seamless reading experience for a book read across multiple Kindles and Kindle apps.
  • No fragmentation yetIncludes Android Device Administrator Framework for Device ManagementSecure app market
  • Kindle fireEducation – absorbing content and digital textbooksHealthcare – taking place of laptops/netbooks as patient entertainment device
  • I want to take 5 minutes out right now and dive into this key slide. This is really how we approach and integrate into the different device platforms which are out there. We first start with a breadth approach, then provide depth with more granular security and policy options for devices such as iOS and Android.For breadth, we allow the management of any device that leverages ActiveSync for either Exchange or Lotus Notes. This allows for an auto-discovery of any device using ActiveSync in your environment to get corporate e-mail. It also allows you to manage those devices via the standard feature set made available thought Exchange or Notes.  Like creating and enforcing ActiveSync policies, remote wipe, auto-device discovery. Integration into your Exchange or Lotus environment is made possible by our MaaS360 Cloud Extender. This is a 13MB piece of software which can be installed on your mail server or on a server which can communicate to the mail server. It helps facilitate communication between your environment and ours. One thing to note, it does not change or interrupt your mail deliver as it exists today. It’s designed to be very light touch in your environment.  For more in-depth management of iOS and Android devices, we have additional integration.  Specifically, for  iOS devices, we have chosen a best practice method by utilizing the MDM API which apple has created for the management of these devices. This allows us to have the integration needed without the weight of an agent. In a sense, Apple made it easy for us and for you. The additional features you can use with this type of integration include performing select data wipe (wiping corporate data and leaving personal data behind), pushing down Wi-Fi Profiles, and even pushing down and managing VPN profiles).  For Android, we were forced to take an agent based approach. This is because the Android OS does not have the mature API calls that Apple had developed. So for Android, we allow for more granular control by placing an agent on the device itself. Together, the ActiveSync integration, iOS API, and Android Agent allow for complete management of mobile devices. All of this comes together in our MaaS360 Platformwhich allows you to perform actions on devices as well as review your own environment with our mobility intelligence reporting. Mobility intelligence is our version of business intelligence reporting with additional analytics.  Do you have any questions around how we integrate into the different device platforms? 
  • Joe to coverQuotes from article:“MaaS360 is our Clear Choice Winner based on its strong overall performance, particularly its ease of use.”“MaaS360 initially shocked us it was so simple to deploy.”“Everything was easy to set up.”
  • Joe to cover
  • Securing the Kindle Fire in the Enterprise

    1. 1. Securing the KindleFire in the Enterprise Presented by Brian Christini 1
    2. 2. Let’s continue the conversation!@MaaS360 [Share comments, continue Q&A, suggest future topics] #MaaS360Webinar Click the link in the chat window to tweet about today’s webinar @MaaS360
    3. 3. Agenda • Setting the stage • Amazon Kindle Fire…what is it? – Specs – Experience • Using the Kindle – pros and cons – Personal use – Business use – Enterprise device management • Enterprise support - best practices – Visibility – Policy – Secure email – Apps/docs • Conclusion 3 3
    4. 4. Setting the Stage • Mobility and Internet connectivity are assumed at this point • Consumerization & BYOD impact – Consumers choosing their preferred technology… – … and then bringing it into the enterprise • Tablet explosion – iPad initial winner – Kindle Fire 4-5 million sales in Q4 • Holiday season – updates/upgrades/new devices – Really brings zero day support to forefront • What about the enterprise and IT – What can be done to manage and enable these devices 4
    5. 5. Amazon Kindle Fire Overview - Specs • HEIGHT - 7.5” • WIDTH – 4.7’ • DEPTH – 0.45” • WEIGHT - <1lb • PLATFORM – modified Android OS (2.3) • STORAGE – 8GB • PROCESSOR SPEED – 1 GHz dual core • DISPLAY- 7”; 1024x600 pixels • ASPECT RATIO – 16:10 • CAMERA – N/A • BATTERY – lithium battery rechargeable, up to 8 hours over Wi-Fi • 3G/Wi-Fi – Wi-Fi only • APPLICATIONS – 8k+ • PRICE - $199 5 5
    6. 6. Kindle Fire Experience • Media Consumption – More than just an e-reader – More free stuff than iPad • Web Browsing (Silk) – Adobe Flash • Amazon App Store – One free app every day • Amazon Prime – Movies, TV shows, books – Free Shipping • Cloud Storage 6
    7. 7. Kindle Fire for Personal Use • Pros • Cons – Low cost – Lack of 3G options – Large Amazon content – No Android Market ecosystem – Lack of camera – Whispersync – No GPS options – Free Cloud storage – Limited home screen – Email capable customization – Fast • 7
    8. 8. Kindle Fire for Business Use • Pros • Cons – Low cost – 7” Screen – Secure app market – No Android Market - (not the wild west) limited business apps – Fast browsing (Silk) – Lack of 3G option – Very portable – Third-party mail client – Easy content needed for ActiveSync consumption – Non-native notepad and calendaring 8
    9. 9. … But Can a Kindle Fire be Managed? • There appears to be some misconceptions in the market place about this • And we’re here to provide some facts to help answer that question • We’ve tested and compared the management features of the Kindle Fire vs. what’s available on a native Android device running the same OS version (2.3) • Outlined the pros and cons • Best practice recommendations 9 9
    10. 10. IT Enterprise Management - Pros• OTA Policy Configuration – Enroll – Passcode Config & Enforcement – App Compliance – Wi-Fi Profile Config – Email Config (3rd Party)• Device Management – Wipe (Selective) – Reset Passcode – Lock, Send Message, etc.• Device Reporting – Hardware, Software, Network & Security• App/Doc Management• Secure Corporate Email – Through 3rd party app 10
    11. 11. IT Enterprise Management - Cons• Does Not Support Android’s C2DM Framework• No Hardware Encryption• Does not Support Android Market – Not all Market apps are on Amazon – Enterprise apps may need to go through Amazon process for App Store availability• No Native Email Application• Locate Device Action Not Available• No Clear OS Upgrade Procedure 11
    12. 12. Google’s Cloud to Device Messaging (C2DM) • Android Cloud to Device Messaging (C2DM) is a service that helps developers send data from servers to their applications on Android devices – I.e., real-time device communication • Available on Android 2.2 and above • Amazon does not use Google’s C2DM network for real-time notifications • However, this means no Google account is required (but for content, an Amazon account is) 12 12
    13. 13. Best Practice – Discover What You Have • Gaining Visibility into Kindle Fire devices in your environment – Use MDM or EAS tools to manage all new devices connecting into your email environment – Quarantine and block if required – Manage Kindle Fire devices by creating a separate group – Have hardware and software inventory reporting • Manage all your devices in a single, consistent interface – Noting mostly BYOD, so needs to be quick and easy 13 13
    14. 14. Best Practice – Policy Management • Create a separate policy for Kindle Fire devices – Security: Set Passcode, wipe after “x” failed attempts, lock after “x” minutes – Actions: Reset passcode, Wipe, Selective Wipe – Profiles: Push Corporate Wi-Fi • Configurable device check-in periods – To help ensure device policies, actions and apps/docs are delivered in a timely fashion – Remember - Amazon does not use Google’s C2DM network for real time notifications • Enforce MDM control 14 14
    15. 15. Best Practice – Secure Email • Email is still by far the most requested app for support, we recommend using a secure email client along with an MDM solution – Profile configuration and removal as part of policy management – Encrypt email and attachments – Block Copy/Paste – Set app password • Since Kindle Fire is based on 2.3 Android OS, there is no hardware encryption on the device 15 15
    16. 16. Best Practice – App Management • Remember – No Android market support – If recommending apps, use a mobile app management solution (MAM) to ensure apps are available on the Amazon Appstore – However doesn’t mean there aren’t ways to get these apps on the device • Recommend these apps specifically to the Amazon Kindle device group or individual Kindle devices • App compliance – Bring over any relevant whitelisted, blacklisted or required app policies • Push enterprise apps & docs as needed – ebooks, videos, pdf, ppt, doc, etc. 16 16
    17. 17. Amazon Kindle Fire Overview – Key Note • Note on Wipe on Kindle Fire: – If Admin performs a wipe via MDM and the device battery is low, then the device tries to wipe but due to low battery, it displays a message stating that “low in battery cannot wipe the device” and powers off – Once the device is charged it gets wiped 17 17
    18. 18. Conclusions • Tablets continue to be a hot topic in enterprise mobility, with BYOD being a major driver • Kindle Fire has had a successful launch, and IT needs to be aware of it because it provides many of the same concerns as any other mobile device • Though Kindle Fire provides some unique customizations it generally provides the same management capabilities as other Android devices with 2.3 OS – However there are some differences that an enterprise needs to consider when defining policies • Recommendation: Evaluate your specific needs and uses cases before making a decision to support – If yes, make sure you have right tools in place to manage and enable these devices – If no, you may still need some safeguards in place to block these devices 18
    19. 19. MaaS360 - Kindle Fire Support (available now) • MDM Best Practice – Visibility/Quarantine – OTA enrollment – Policy – Passcode, Wi-Fi, Email – Actions – Lock, Wipe, Reset Passcode – Reporting – Integrates with TouchDown for secure email • App and Doc Management – White/Blacklist/Required – Push Corporate or Amazon Apps – Push Docs *Refer to Kindle Fire Product Guide for further details on Support Note - supports Kindle Fire OS version 6.2+ 19
    20. 20. MaaS360 OverviewUser/Device Enrollment OTA Configuration & Management In-depth Inventory & Device Reporting Improved Visibility & Control 20
    21. 21. Network World MDM Product Test MaaS360 is the Clear Choice Winner “Fiberlink’s MaaS360 is our Clear Choice Winner, based on its strong overall performance, particularly its ease of use. The application initially shocked us, as it was comparatively simple to deploy.” 21
    22. 22. Let’s continue the conversation!@MaaS360 [Share comments, continue Q&A, suggest future topics] #MaaS360Webinar Click the link in the chat window to tweet about today’s webinar @MaaS360
    23. 23. Questions or follow-up?Wrap-up Brian Christini bchristini@fiberlink.com Joe Pappano jpappano@fiberlink.com• Up-coming Webinars (http://maasters.maas360.com/webinars/) – February 2 – Building Apps for iPhone and iPad• Past Webinars (http://links.maas360.com/webinars/) – Managing iPhones, iPads, and Androids with Exchange ActiveSync – Kindle Fire vs. iPad 2 – Enabling iPhones and iPads in the Enterprise• Plus lots of How-To content at the MaaSters Center – How does MaaS360 manage my Amazon Kindle Fire? • http://links.maas360.com/maas360kindlefire/ – Creating a new Android Policy for my Kindle Fire • http://links.maas360.com/newpolicykindlefire/ – Track Mobile Data Usage with MaaS360 • http://links.maas360.com/trackmobiledata/ 23

    ×