PQR Research: Improve Your Communications Strategy and Customer Satisfaction Score

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Your PQR score makes up more than a quarter of your JD Power customer satisfaction ratings. That significant PQR chunk is directly influenced by how your customers regard your company’s management of power quality and reliability, especially during outages.

If you find yourself wondering when or how to communicate during an outage or service interruption, or if you’re concerned with reputation management, watch this webinar today.

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