Transforming good experiences into great & engaging user experiences

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Esri UC 2013 Speed Geeking lightning talk.

Esri UC 2013 Speed Geeking lightning talk.

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  • This template is based onEsri Corporate Templatev1.1, March 7, 2013See http://arczone/resources/presentations.cfmfor more sample files and help.
  • https://www.touchofmodern.com/sales/smart-green--4/zenhttps://www.touchofmodern.com/sales/smart-green--4/ballhttps://www.touchofmodern.com/sales/mykonos--4/kaos-blackhttps://www.touchofmodern.com/sales/naxart-city-states--2/california-watercolor-map
  • Chapter 2:great & engaging experience…focus all of your energy not on fighting the old, but on building the new.
  • Chapter 2:great & engaging experience…focus all of your energy not on fighting the old, but on building the new.
  • EsriDev Summit - Jared SpoolEmotion - vacation planning & excitement: before, during, and after
  • Chapter 2:great & engaging experience…focus all of your energy not on fighting the old, but on building the new.
  • Chapter 2:great & engaging experience…focus all of your energy not on fighting the old, but on building the new.
  • Detecting last login and when new capabilities are implemented
  • Adapting systems to target audiences:GIS expert - point, polygonBusiness Executive - location, area
  • just-in-time assistanceProviding in context help /assistance just as a person is about to perform the task / action for the first time.Think about playing a video game as a novice….just as your about to take on a challenge,the games provides a suggestion for a new action
  • Chapter 2:great & engaging experience…focus all of your energy not on fighting the old, but on building the new.
  • Chapter 2:great & engaging experience…focus all of your energy not on fighting the old, but on building the new.
  • STRATEGYInitial consultation with an architect to capture the ideas and needs of the future-homeownerDefine high-level concept – addressing “why?”Identify target-end user(s) – addressing “who?”Identifying the problem, solution, and benefitCollecting ideas from key stakeholders
  • https://www.touchofmodern.com/sales/smart-green--4/zenhttps://www.touchofmodern.com/sales/smart-green--4/ballhttps://www.touchofmodern.com/sales/mykonos--4/kaos-blackhttps://www.touchofmodern.com/sales/naxart-city-states--2/california-watercolor-map
  • https://www.touchofmodern.com/sales/smart-green--4/zenhttps://www.touchofmodern.com/sales/smart-green--4/ballhttps://www.touchofmodern.com/sales/mykonos--4/kaos-blackhttps://www.touchofmodern.com/sales/naxart-city-states--2/california-watercolor-map
  • STRATEGYInitial consultation with an architect to capture the ideas and needs of the future-homeownerDefine high-level concept – addressing “why?”Identify target-end user(s) – addressing “who?”Identifying the problem, solution, and benefitCollecting ideas from key stakeholders

Transcript

  • 1. Esri UC2013 . Technical Workshop . Speed Geeking 2013 Esri International User Conference July 8–12, 2013 | San Diego, California Transforming good experiences into great & engaging user experiences Frank Garofalo User Experience Team Leader
  • 2. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux Transforming good experiences into great & engaging user experiences @fgarofalo | #EsriUX #SpeedGeeking #EsriSG https://www.touchofmodern.com/sales/smart-green--4/ball
  • 3. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux Transforming good experiences into great & engaging user experiences @fgarofalo | #EsriUX #SpeedGeeking #EsriSG https://www.touchofmodern.com/sales/smart-green--4/ball
  • 4. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux @fgarofalo | #EsriUX #SpeedGeeking #EsriSG chapterone: goodexperiences
  • 5. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux https://www.touchofmodern.com/sales/mykonos--4/kaos-black @fgarofalo | #EsriUX #SpeedGeeking #EsriSG chapterone: goodexperiences
  • 6. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://warriorfitness.org/wp-content/uploads/2012/05/confused.jpg @fgarofalo | #EsriUX #SpeedGeeking #EsriSG minimalconfusion
  • 7. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://nika-newmedia.blogspot.com/2011/04/grandma-is-going-online.html @fgarofalo | #EsriUX #SpeedGeeking #EsriSG minimalfrustration
  • 8. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://farm3.static.flickr.com/2098/2348825482_6de76d5d1d.jpg @fgarofalo | #EsriUX #SpeedGeeking #EsriSG increase productivity
  • 9. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux @fgarofalo | #EsriUX #SpeedGeeking #EsriSG http://meganlmeek.files.wordpress.com/2013/05/baby.jpg accomplishment
  • 10. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux @fgarofalo | #EsriUX #SpeedGeeking #EsriSG great&engaging experiences chaptertwo:
  • 11. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://watchfulsavvy.files.wordpress.com/2013/05/change-and-build-the-new-socrates.jpg @fgarofalo | #EsriUX #SpeedGeeking #EsriSG chaptertwo: great&engaging experiences
  • 12. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux @fgarofalo | #EsriUX #SpeedGeeking #EsriSG loyalty personalization
  • 13. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://o.aolcdn.com/dims-shared/dims/TRAV/1/592/592/90/http://o.aolcdn.com/hss/storage/adam/2327c92912b6ab24322925ab853ee41c/10_08_DL_04883.jpg @fgarofalo | #EsriUX #SpeedGeeking #EsriSG emotion&excitement
  • 14. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://www.movpins.com/big/MV5BMjE1NTgwMTEwN15BMl5BanBnXkFtZTcwNDMyNTIyMw/still-of-freddie-highmore-in-charlie-and-the-chocolate-factory.jpg @fgarofalo | #EsriUX #SpeedGeeking #EsriSG loyalty
  • 15. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux @fgarofalo | #EsriUX #SpeedGeeking #EsriSG technology chapterthree:
  • 16. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux @fgarofalo | #EsriUX #SpeedGeeking #EsriSG chapterthree: technology
  • 17. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://www.fishidy.com/interactive-fishing-maps# @fgarofalo | #EsriUX #SpeedGeeking #EsriSG Detectlastlogin &newcapabilities
  • 18. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux @fgarofalo | #EsriUX #SpeedGeeking #EsriSG terminology &targetaudiences
  • 19. Esri UC2013 . Technical Workshop . http://xxlightsourcexx.deviantart.com/art/Mario-vs-Bowser-146659053 @fgarofalo | #EsriUX #SpeedGeeking #EsriSG just-in-timeassistance
  • 20. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://watchfulsavvy.files.wordpress.com/2013/05/change-and-build-the-new-socrates.jpg @fgarofalo | #EsriUX #SpeedGeeking #EsriSG takeaways chapterfour:
  • 21. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://watchfulsavvy.files.wordpress.com/2013/05/change-and-build-the-new-socrates.jpg @fgarofalo | #EsriUX #SpeedGeeking #EsriSG chapterfour: takeaways
  • 22. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux Simon Sinek’s Golden Circle - (http://addicted2success.com/videos/video-what-makes-the-most-inspiring-people-and-organizations-so-successful/) @fgarofalo | #EsriUX #SpeedGeeking #EsriSG
  • 23. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux http://globaltolerance.com/local/views/uploads/images/large/1364397862_20130327152422_7178402051530f26c0a923_32824157_576376812_8610167209_l.jpg @fgarofalo | #EsriUX #SpeedGeeking #EsriSG
  • 24. Esri UC2013 . Technical Workshop . • UX Strategy OneSheet www.slideshare.net/fgarofalo/ux-group-ux-strategy-onesheet • UX Storyboarding Activity www.slideshare.net/fgarofalo/users-story-ux-storyboarding • 6-8-5 Ideation Activity www.slideshare.net/fgarofalo/ideation-6-85-activity • UX: More than a Buzz Term www.slideshare.net/fgarofalo/2013-devsummit-pptspeedgeeking5
  • 25. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux @fgarofalo | #EsriUX #SpeedGeeking #EsriSG https://www.touchofmodern.com/sales/smart-green--4/zen …a few techniques for Transforming good experiences into great & engaging user experiences
  • 26. Esri UC2013 . Technical Workshop . User Experience (UX) Summit Wed, 1-5 pm Room 33BC Design Matters: “The new elements of Esri Design” Thurs, 9-10 am Room 12
  • 27. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux Transforming good experiences into great & engaging user experiences @fgarofalo | #EsriUX #SpeedGeeking #EsriSG
  • 28. Esri UC2013 . Technical Workshop .
  • 29. Esri UC2013 . Technical Workshop . Speed Geeking | #speedgeeking #esriuc #esriux Transforming good experiences into great & engaging user experiences @fgarofalo | #EsriUX #SpeedGeeking #EsriSG
  • 30. Esri UC2013 . Technical Workshop . • UX Strategy OneSheet www.slideshare.net/fgarofalo/ux-group-ux-strategy-onesheet • UX Storyboarding Activity www.slideshare.net/fgarofalo/users-story-ux-storyboarding • 6-8-5 Ideation Activity www.slideshare.net/fgarofalo/ideation-6-85-activity • UX: More than a Buzz Term www.slideshare.net/fgarofalo/2013-devsummit-pptspeedgeeking5
  • 31. Esri UC2013 . Technical Workshop . User experience (n.) a person's perceptions and responses that result from the use or anticipated use of a product, system or service source: ISO 9241-210