Communication

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Communication

  1. 1. COMMUNICATION
  2. 2. COMMUNICATION -latin word: communicare : “to make common” or “to share” -process of communicating messages to generate meaning -occurs in a context, a set of circumstances, or a situation
  3. 3. MESSAGES Verbal symbols Non-verbal symbols Signs Behaviors
  4. 4. MEANING the understanding of the message
  5. 5. COMPONENTS OF COMMUNICATION Source Initiates the message
  6. 6. COMPONENTS OF COMMUNICATION Receiver Intended target of the message
  7. 7. COMPONENTS OF COMMUNICATION Individual Characteristics: race, gender, age, culture, values and attitudes
  8. 8. COMPONENTS OF COMMUNICATION Message Verbal or nonverbal form of idea Content of the interaction
  9. 9. COMPONENTS OF COMMUNICATION Message Words, phrases, facial expressions, bodily movements, gestures, physical contact, tone Intentional or unintentional
  10. 10. COMPONENTS OF COMMUNICATION Channel Means by which a message moves from the source to the receiver Soundwaves, soundwaves, twisted copper wires, glass fiber, and cable, light waves
  11. 11. COMPONENTS OF COMMUNICATION Feedback -receiver’s verbal or non- verbal response to the sources message
  12. 12. COMPONENTS OF COMMUNICATION Codes  Systematic arrangement of symbols used to create meanings in the mind of a person  Verbal Codes  Non-Verbal Codes
  13. 13. COMPONENTS OF COMMUNICATION Encoding Process of translating an idea/ message into a code
  14. 14. COMPONENTS OF COMMUNICATION Decoding Process of assigning meaning to the received idea/ message
  15. 15. COMPONENTS OF COMMUNICATION Noise Any interference in the encoding and decoding process that reduces the clarity of the message >Physical Noise >Mental Noise >Psychological Noise
  16. 16. COMMUNICATION PRINCIPLES A. Communication begins with the self
  17. 17. COMMUNICATION PRINCIPLES B. Communication involves others
  18. 18. COMMUNICATION PRINCIPLES C. Communication has both a content and a Relational Dimension “Sit down” “Would you care to be seated?”
  19. 19. COMMUNICATION PRINCIPLES D. Communication is Complicated
  20. 20. COMMUNICATION PRINCIPLES E. Communication Quantity does not increase communication quality
  21. 21. COMMUNICATION PRINCIPLES F. Communication is Inevitable, Irreversible, and Unrepeatable
  22. 22. COMMUNICATION CONTEXTS 1. Intrapersonal Communication
  23. 23. COMMUNICATION CONTEXTS 2. Interpersonal Communication
  24. 24. COMMUNICATION CONTEXTS 3. Public Communication
  25. 25. COMMUNICATION CONTEXTS 4. Mass Communication
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