Communication
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Communication

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Communication Presentation Transcript

  • 1. COMMUNICATION
  • 2. COMMUNICATION -latin word: communicare : “to make common” or “to share” -process of communicating messages to generate meaning -occurs in a context, a set of circumstances, or a situation
  • 3. MESSAGES Verbal symbols Non-verbal symbols Signs Behaviors
  • 4. MEANING the understanding of the message
  • 5. COMPONENTS OF COMMUNICATION Source Initiates the message
  • 6. COMPONENTS OF COMMUNICATION Receiver Intended target of the message
  • 7. COMPONENTS OF COMMUNICATION Individual Characteristics: race, gender, age, culture, values and attitudes
  • 8. COMPONENTS OF COMMUNICATION Message Verbal or nonverbal form of idea Content of the interaction
  • 9. COMPONENTS OF COMMUNICATION Message Words, phrases, facial expressions, bodily movements, gestures, physical contact, tone Intentional or unintentional
  • 10. COMPONENTS OF COMMUNICATION Channel Means by which a message moves from the source to the receiver Soundwaves, soundwaves, twisted copper wires, glass fiber, and cable, light waves
  • 11. COMPONENTS OF COMMUNICATION Feedback -receiver’s verbal or non- verbal response to the sources message
  • 12. COMPONENTS OF COMMUNICATION Codes  Systematic arrangement of symbols used to create meanings in the mind of a person  Verbal Codes  Non-Verbal Codes
  • 13. COMPONENTS OF COMMUNICATION Encoding Process of translating an idea/ message into a code
  • 14. COMPONENTS OF COMMUNICATION Decoding Process of assigning meaning to the received idea/ message
  • 15. COMPONENTS OF COMMUNICATION Noise Any interference in the encoding and decoding process that reduces the clarity of the message >Physical Noise >Mental Noise >Psychological Noise
  • 16. COMMUNICATION PRINCIPLES A. Communication begins with the self
  • 17. COMMUNICATION PRINCIPLES B. Communication involves others
  • 18. COMMUNICATION PRINCIPLES C. Communication has both a content and a Relational Dimension “Sit down” “Would you care to be seated?”
  • 19. COMMUNICATION PRINCIPLES D. Communication is Complicated
  • 20. COMMUNICATION PRINCIPLES E. Communication Quantity does not increase communication quality
  • 21. COMMUNICATION PRINCIPLES F. Communication is Inevitable, Irreversible, and Unrepeatable
  • 22. COMMUNICATION CONTEXTS 1. Intrapersonal Communication
  • 23. COMMUNICATION CONTEXTS 2. Interpersonal Communication
  • 24. COMMUNICATION CONTEXTS 3. Public Communication
  • 25. COMMUNICATION CONTEXTS 4. Mass Communication