Office 365 for IT Pros - SPS Michigan 2012
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Office 365 for IT Pros - SPS Michigan 2012

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One of the common misconceptions about “the cloud” is that it can reduce a company’s IT overhead and expenses. That’s not to say that an organization can’t or won’t save money by going to ...

One of the common misconceptions about “the cloud” is that it can reduce a company’s IT overhead and expenses. That’s not to say that an organization can’t or won’t save money by going to a cloud service like Office 365, but there are a lot of times when the amount of effort involved in making that move is not immediately apparent. This session will provide attendees with an overview of the most common activities that organizations will find require technical expertise and knowledge when taking their business “to the Cloud!” with Office 365. It will also explore the technical details of those activities, providing IT Pros with an understanding of how they can be executed as well as tips and tricks to help ensure a successful deployment.

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Office 365 for IT Pros - SPS Michigan 2012 Presentation Transcript

  • 1. Office 365 for IT Pros
  • 2. Blog: http://www.MyCentralAdmin.comTwitter: @ferringer
  • 3. Housekeeping Please turn off all electronic devices or set them to vibrate. If you must take a phone call, please do so in the hall so as not to disturb others. Wireless is available to all attendees with a valid Michigan ID, just find the nearest sign-up terminal Follow SharePoint Saturday Michigan on Twitter @spsmi and hashtag #spsmi Join us for SharePint after the closing Chammps 301 West Big Beaver Road T MI 48084 roy, 3 | SharePoint Saturday Michigan 2012
  • 4. Outline Office 365 Overview IT and the Cloud What we give up What we get back Pain points 4 | SharePoint Saturday Michigan 2012
  • 5.  Email and Calendaring Websites and Collaboration IM and Online Meetings Office Client and Web Apps Hosted by Microsoft – in the cloud! 5 | SharePoint Saturday Michigan 2012
  • 6.  Office 365 Overview IT and the Cloud What we give up What we get back Pain points 6 | SharePoint Saturday Michigan 2012
  • 7. Did Someone say Cloud? 7 | SharePoint Saturday Michigan 2012
  • 8. What’s Your Perspective? 8 | SharePoint Saturday Michigan 2012
  • 9. Office 365’s impact on IT No more deep platform management Less control over functionality More Identity Management Hybrid challenges 9 | SharePoint Saturday Michigan 2012
  • 10.  Office 365 Overview IT and the Cloud What we give up What we get back Pain points 10 | SharePoint Saturday Michigan 2012
  • 11. Changing the perspective Your Environment 11 | SharePoint Saturday Michigan 2012
  • 12. Losing Control No tweaking No fine customization No server installs No storage management No patching No networking No upgrades * 12 | SharePoint Saturday Michigan 2012
  • 13.  Office 365 Overview IT and the Cloud What we give up What we get back Pain points 13 | SharePoint Saturday Michigan 2012
  • 14. What we get back Who can do what? Accounts and Subscriptions How do you manage Identity? Remember the client Maintaining the connection 14 | SharePoint Saturday Michigan 2012
  • 15. Subscriptions No more CALs Now you have USLs Must assign licenses Dynamic assignment 15 | SharePoint Saturday Michigan 2012
  • 16. Office 365 user roles End Users Service administrators  Exchange Online  SharePoint Online  Lync Online Office 365 administrators External users 17 | SharePoint Saturday Michigan 2012
  • 17. Office 365 admin roles Global administrator Billing administrator Password administrator Services administrator User management administrator Delegated administrator See the Office 365 Support Services Description document for more info: http://tinyurl.com/o365SvcDescrs 18 | SharePoint Saturday Michigan 2012
  • 18. Identity: who gets in? Where do your Office 365 user accounts live? What is needed to use them? What can they do? What are the limitations of the approach? 19 | SharePoint Saturday Michigan 2012
  • 19. Identity Options1. Microsoft Online (MSO) IDs2. MSO IDs + Directory Synchronization3. Single Sign On + Directory Synchronization Microsoft Online Services Identity Services Exchange Your Environment Trust Authentication Online platform Active Directory Admin Portal/ Federation PowerShell IdP SharePoint Services 2.0 Online IdP MS Online Provisioning Directory Lync AD Directory Sync platform Store Online Office 365 Desktop Setup 20 | SharePoint Saturday Michigan 2012
  • 20. What can they do? Appropriate forAppropriate for • Medium/Large orgs with Appropriate for • Smaller orgs without AD on-premise • Larger enterprise orgs AD on-premise with AD on-premise ProsPros • Users and groups Pros • No servers required on- mastered on-premise • SSO with corporate cred premise • Enables co-existence • IDs mastered on-premise scenarios • Password policyCons controlled on-premise • No SSO Cons • 2FA solutions possible • No 2FA • No SSO • Enables co-existence • 2 sets of credentials to • No 2FA scenarios manage with differing • 2 sets of credentials to password policies manage with differing Cons • IDs mastered in the password policies • High availability server cloud • Single server deployments required deployment 21 | SharePoint Saturday Michigan 2012
  • 21. Sign On Experience *SSO vs. Online IDs Summary Outlook Web Application ActiveSync, Outlook 2007 or SharePoint Web Office 2010, or POP, IMAP, Lync Online 2010 Application Office 2007 SP2 Entourage Win7/Vista/XP Win7/Vista/XP Win 7/Vista/XPMS Online IDs Online ID Online ID Online ID Online ID Online IDSSO IDs(domain AD credentials AD credentials AD credentials AD credentials AD credentialsjoined)SSO IDs(non-domain AD credentials AD credentials AD credentials AD credentials AD credentialsjoined)*Requires AD FS 2.0 22 | SharePoint Saturday Michigan 2012
  • 22. Active DirectoryFederation Services (AD FS) Microsoft Online Services Identity Services Exchange Your Environment Trust Authentication Online platform Active Directory Federation SharePoint Services 2.0 OnlineIdP MS Online Directory Lync AD Directory Sync Store Online Office 365 Desktop Setup 23 | SharePoint Saturday Michigan 2012
  • 23. How does AD FS work? Claims authentication Think of it like a passport  Passport Application  Visa Application  Submit for authorization  Allowed access 24 | SharePoint Saturday Michigan 2012
  • 24. AD FS’s Authentication flow Your Environment Microsoft Online ServicesActive Directory AD FS 2.0 Server (SAML 1.1) Token Logon UPN:user@contoso.com Authentication platform Source User ID: ABC123 Auth Token UPN:user@contoso.com Unique ID: 254729 ` Exchange Online or Client SharePoint Online (joined to CorpNet) 25 | SharePoint Saturday Michigan 2012
  • 25. AD FS 2.0 deployment options1. Single server configuration2. AD FS 2.0 server farm and load-balancer3. AD FS 2.0 proxy server or UAG/TMG (External Users, Active Sync, Outlook) Active Directory AD FS 2.0 AD FS 2.0 AD FS 2.0 Server Server Server Proxy AD FS 2.0 Server Proxy External Internal Enterprise user user DMZ 26 | SharePoint Saturday Michigan 2012
  • 26. Directory Synchronization One-way copy of accounts to Office 365 Required for SSO/AD FS  But can be used without AD FS Required for Hybrid scenarios Think of it as an appliance, always running 28 | SharePoint Saturday Michigan 2012
  • 27. How DirSync Fits in Microsoft Online Services Identity Services Exchange Your Environment Trust Authentication Online platform Active Directory Federation IdP SharePoint Services 2.0 OnlineIdP MS Online Directory Lync AD Directory Sync Store Online Office 365 Desktop Setup 29 | SharePoint Saturday Michigan 2012
  • 28. Getting to know DirSync It’s actually Forefront Identity Manager Copies AD accounts into Office 365  But not back down Doesn’t sync passwords Filtering now available Can have sizing issues  Upload sizing  Database sizing FIM: no touchy! (maybe) 30 | SharePoint Saturday Michigan 2012
  • 29. We still have those silly users… OS compatibility Office compatibility Single sign on Training Transitions Mobile 31 | SharePoint Saturday Michigan 2012
  • 30. None of this works without… What kind of connection do you have? How big is it? How reliable is it? Is it redundant? 32 | SharePoint Saturday Michigan 2012
  • 31.  Office 365 Overview IT and the Cloud What we give up What we get back Pain points 33 | SharePoint Saturday Michigan 2012
  • 32. Are you supportive? Know what you get What are you responsible for? Who are you dealing with? Does it meet your requirements? 34 | SharePoint Saturday Michigan 2012
  • 33. Where did it go? 35 | SharePoint Saturday Michigan 2012
  • 34. No upgrades? 36 | SharePoint Saturday Michigan 2012
  • 35. Managing Identity in Office 365 AD FS is complex And important! PowerShell is your friend Remember your internet connection? Office 365 is constantly changing 37 | SharePoint Saturday Michigan 2012
  • 36. Did someone say PowerShell? 38 | SharePoint Saturday Michigan 2012
  • 37. A tale of two shells (soon three) 39 | SharePoint Saturday Michigan 2012
  • 38. Troubleshooting Tools Microsoft Online Diagnostics and Logging tool (MOSDAL) Microsoft Remote Connectivity Analyzer: HTTP://testexchangeconnectivity.com Fiddler WireShark/Netmon Office 365 Expert Discussion Series: http://tinyurl.com/o365ExptDisc 40 | SharePoint Saturday Michigan 2012
  • 39. Tie IT All Together 41 | SharePoint Saturday Michigan 2012
  • 40. EventExhibit Web 43 | SharePoint Saturday Michigan 2012
  • 41. Blog: http://www.MyCentralAdmin.comTwitter: @ferringer