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Glossário ITIL V3 em portugês

by Consultor e professor em gestão de TI at Autônomo on Apr 30, 2011

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Glossário de termos e Definições ITIL V3.

Glossário de termos e Definições ITIL V3.

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Glossário ITIL V3 em portugês Glossário ITIL V3 em portugês Document Transcript