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Octalysis Gamification Workshop for Runway

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Workshop by Yu-kai Chou to Runway Incubator in SF 2014.

Workshop by Yu-kai Chou to Runway Incubator in SF 2014.

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  • 1. A Framework for Actionable Gamification For: Runway Incubator By: Yu-kai Chou @yukaichou / #octalysis / yukai@yukaichou.com
  • 2. Guild Leader:Yu-kai Chou @yukaichou / #octalysis / yukai@yukaichou.com
  • 3. Early Pioneer of Gamification for 11 years Serial Tech Entrepreneur Original creator of the Octalysis Framework Regular Keynote Speaker/Lecturer at Stanford University,TEDx,Accenture, SxSW Rated #1 Gamification Guru at World Gamification Congress in Europe (2014). @yukaichou / #octalysis / yukai@yukaichou.com
  • 4. Exercise Think about ONE game you enjoyed playing: Farmville? Candy Crush? Angry Birds? Starcraft? WoW? DOTA? Halo? LoL? Poker? Golf? Majong? Crossword Puzzle? Sudoku?
  • 5. Think about what made that game fun/ enjoyable Exercise We’ll come back to this later.
  • 6. The Magic Kids nowadays have bad work ethics? No Discipline? @yukaichou / #octalysis / yukai@yukaichou.com
  • 7. The Magic Waking up behind parents’ back 3AM in the morning to level up = AMAZING work ethics @yukaichou / #octalysis / yukai@yukaichou.com
  • 8. The Magic In Role-Playing Games (RPG), Leveling up often involves killing the same monsters in the same stage over and over again for hours or weeks @yukaichou / #octalysis / yukai@yukaichou.com
  • 9. The Magic Gamers call this “grinding.” 
 It’s Fun & Addicting. @yukaichou / #octalysis / yukai@yukaichou.com
  • 10. The Magic In the real world, this is called Grunt Work. It’s Boring & Torturous.
  • 11. The Magic If games can get kids to voluntarily do hours of secret grunt work, it can get anyone engaged to anything @yukaichou / #octalysis / yukai@yukaichou.com
  • 12. The Magic If it is well designed @yukaichou / #octalysis / yukai@yukaichou.com
  • 13. “Human-Focused Design” • As opposed to “Function Focused Design” • System that is designed to optimize for the motivations and feelings of the human inside • ...instead of assuming the people within are robots that will complete the task vs @yukaichou / #octalysis / yukai@yukaichou.com
  • 14. “Human-Focused Design” • Gaming industry = first to master Human-Focused Design • Games have spent decades/centuries mastering how to engage people without a mandated purpose • Now we are learning from games, hence “Gamification” vs @yukaichou / #octalysis / yukai@yukaichou.com
  • 15. 90+ Gamification Case Studies with ROI Stats http://bit.ly/gameROI Outside Reading @yukaichou / #octalysis / yukai@yukaichou.com
  • 16. Every truth passes through 3 stages before it is recognized: ! The Schopenhauer 
 Truth Hype Cycle @yukaichou / #octalysis / yukai@yukaichou.com
  • 17. Every truth passes through 3 stages before it is recognized: ! I. First, it is ridiculed. II. Second, it is violently opposed. III. Third, it is regarded as self-evident. The Schopenhauer 
 Truth Hype Cycle @yukaichou / #octalysis / yukai@yukaichou.com
  • 18. History Lesson Many Years Ago A Few Years Ago Now
  • 19. History Lesson Many Years Ago A Few Years Ago Now ! DUH! Every organization needs a Talent Strategy! ! This Website thing is a fad...where’s the ROI? ! Who needs a Website? It’s a distraction to business! ! Just fad-chasing enthusiasts and conferences talk about Websites...
  • 20. History Lesson Many Years Ago A Few Years Ago Now ! DUH! Every organization needs a Website Strategy! ! This Social thing is a fad...where’s the ROI? ! Who needs Social Media? It’s a distraction to our employees! ! Just fad-chasing enthusiasts and conferences talk about Social Media... ! DUH! Every organization needs a Talent Strategy! ! This Website thing is a fad...where’s the ROI? ! Who needs a Website? It’s a distraction to business! ! Just fad-chasing enthusiasts and conferences talk about Websites...
  • 21. History Lesson Many Years Ago A Few Years Ago Now ! DUH! Every organization needs a Talent Strategy! ! This Website thing is a fad...where’s the ROI? ! Who needs a Website? It’s a distraction to business! ! Just fad-chasing enthusiasts and conferences talk about Websites... ! DUH! Every organization needs a Website Strategy! ! This Social thing is a fad...where’s the ROI? ! Who needs Social Media? It’s a distraction to our employees! ! Just fad-chasing enthusiasts and conferences talk about Social Media... ! DUH! Every organization needs a Social Strategy! ! This Gamification thing is a fad...where’s the ROI? ! Who needs Gamification? It’s a distraction to our employees! ! Just fad-chasing enthusiasts and conferences talk about Gamification...
  • 22. Global Movement Gartner predicts 70% of Fortune 500 will use Gamification by 2014 @yukaichou / #octalysis / yukai@yukaichou.com
  • 23. Except... Gartner also predicts 80% of the gamified apps will fail due to bad design
  • 24. Agencies and individuals claim to be experts at whatever is the new “Buzzword” The Cause @yukaichou / #octalysis / yukai@yukaichou.com
  • 25. The Cause Everyone focuses on PBLs (Points, Badges & Leaderboards) Points Badges Leaderboards @yukaichou / #octalysis / yukai@yukaichou.com
  • 26. The Cause Similar to “Social Media Marketing” 6 years ago @yukaichou / #octalysis / yukai@yukaichou.com
  • 27. The Cause Similar to “Social Media Marketing” 6 years ago Real SMM is not simply creating a Twitter Profile and Facebook Page
  • 28. The Cause Beginning with “game mechanics” instead of the Core Drives @yukaichou / #octalysis / yukai@yukaichou.com
  • 29. Bad Game Designer We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops! + + + = ???? @yukaichou / #octalysis / yukai@yukaichou.com
  • 30. Bad Game Designer We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops! + + + = ???? ++ + + @yukaichou / #octalysis / yukai@yukaichou.com
  • 31. Bad Game Designer + + + = ???? A game can have all the right “game elements” but still be stupid/boring. We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops! ++ + +
  • 32. Bad Game Designer + + + = ???? In fact,ALL games have “game elements” but most games suck and are boring. We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops! ++ + +
  • 33. Bad Game Designer + + + = ???? It’s naive to think that once you plug game mechanics into your company, it will be successful We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops! ++ + +
  • 34. Bad Game Designer + + + = ???? Only a few well-designed games achieve the status of Winning & Addicting We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops! ++ + +
  • 35. Good Game Designer How do I want my users to... @yukaichou / #octalysis / yukai@yukaichou.com
  • 36. Good Game Designer How do I want my users to FEEL? 
 Inspired? Proud? Scared? @yukaichou / #octalysis / yukai@yukaichou.com
  • 37. Good Game Designer Hmm, Okay. What game elements do I need in order to accomplish that goal? ? ? ? ? How do I want my users to FEEL? 
 Inspired? Proud? Scared? @yukaichou / #octalysis / yukai@yukaichou.com
  • 38. Good Gamification ! does not start with Game Elements ! but starts with our Core Drives
  • 39. The Basics of 
 Octalysis Gamification @yukaichou / #octalysis / yukai@yukaichou.com
  • 40. Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence -Narrative
 -Elitism
 -Humanity Hero -Higher Meaning -Beginners Luck -Free Lunch -Destiny Child -CoCreator -Points
 -Badges (Achievement Symbols)
 -Fixed Action Rewards
 -Leaderboard
 -Progress Bar -Quest Lists -Win Prize -High-Five
 -Crowning -LevelUp Symphony -Aura Effect -Step-by-Step Tutorial -Boss Fights -Milestone Unlock -Evergreen Mechanics -General’s Carrot -Real-Time Control -Chain Combos -Instant feedback -Boosters -Blank Fills
 -Voluntary Autonomy -Choice Perception -Virtual Goods -Build from Scratch
 -Collection Set -Avatar
 -Earned Lunch
 -Learning Curve -Protection -Recruitment -Monitoring -Bragging -Water Cooler -Thank-You Economy -Mentorship -Social Prod -Friending -Social Treasure/Gifting -SeeSaw Bump -Group Quest -Touting -Appointment Dynamics -Fixed Intervals -Dangling -Prize Pacing -Options Pacing -Patient Feedback -Count Down -Throttles -Moats -Glowing Choice -MiniQuests
 -Visual Storytelling -Easter Eggs -Random Rewards -Obvious Wonder -Rolling Rewards -Mischief -Sudden Rewards -Oracle Effect -Sunk-Cost Tragedy -Progress Loss -FOMO -Evanescence Opportunity -Status Quo Sloth -Scarlet Letter -Visual Grave -Weep Tune
  • 41. Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence
  • 42. Octalysis Meaning Epic Meaning & Calling
  • 43. Octalysis Accomplishment Development & Accomplishment
  • 44. Octalysis Empowerment Empowerment of Creativity & Feedback
  • 45. Octalysis Ownership Ownership & Possession
  • 46. Octalysis SocialInfluence Social Influence & Relatedness
  • 47. Octalysis Scarcity Scarcity & Impatience
  • 48. Octalysis Unpredictability Unpredictability & Curiosity
  • 49. Octalysis Unpredictability Unpredictability & Curiosity Skinner Box
  • 50. Octalysis Avoidance Loss & Avoidance
  • 51. Right Brain Left Brain Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence
  • 52. Right Brain Left Brain Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence Extrinsic (tendency) Intrinsic (tendency)
  • 53. White Hat Gamification Black Hat Gamification Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence
  • 54. White Hat Gamification Black Hat Gamification Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence
  • 55. White Hat Gamification Black Hat Gamification Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence Zynga figured out how to do a lot of Black Hat techniques, which led to great engagement and monetization metrics for each user. But in the long run, users leave when they CAN because they don’t feel like they are in control over themselves.
  • 56. Self-Submission to Black Hat Gamification Just because it’s called Black Hat doesn’t mean it’s necessarily bad @yukaichou / #octalysis / yukai@yukaichou.com
  • 57. Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence -Narrative
 -Elitism
 -Humanity Hero -Higher Meaning -Beginners Luck -Free Lunch -Destiny Child -CoCreator -Points
 -Badges (Achievement Symbols)
 -Fixed Action Rewards
 -Leaderboard
 -Progress Bar -Quest Lists -Win Prize -High-Five
 -Crowning -LevelUp Symphony -Aura Effect -Step-by-Step Tutorial -Boss Fights -Milestone Unlock -Evergreen Mechanics -General’s Carrot -Real-Time Control -Chain Combos -Instant feedback -Boosters -Blank Fills
 -Voluntary Autonomy -Choice Perception -Virtual Goods -Build from Scratch
 -Collection Set -Avatar
 -Earned Lunch
 -Learning Curve -Protection -Recruitment -Monitoring -Bragging -Water Cooler -Thank-You Economy -Mentorship -Social Prod -Friending -Social Treasure/Gifting -SeeSaw Bump -Group Quest -Touting -Appointment Dynamics -Fixed Intervals -Dangling -Prize Pacing -Options Pacing -Patient Feedback -Count Down -Throttles -Moats -Glowing Choice -MiniQuests
 -Visual Storytelling -Easter Eggs -Random Rewards -Obvious Wonder -Rolling Rewards -Mischief -Sudden Rewards -Oracle Effect -Sunk-Cost Tragedy -Progress Loss -FOMO -Evanescence Opportunity -Status Quo Sloth -Scarlet Letter -Visual Grave -Weep Tune
  • 58. -Sharing whatever you want -TONS of Facebook games
 -Instant feedback of friends “liking” -Friend Invites -Conformity -Social Prod -Social Treasure Group Quests -Touting -Envy -Completed Profile -More friends -Increased likes and comments -Aura Effect -Build from Scratch
 -Photos/Profiles 
 -Friends -Memories -Protection -Recruitment -Earned lunch -Monitoring -Inner Circles Note: (Early Facebook has HIGH scarcity score with certain universities only) 
 -Glowing Choice -MiniQuests
 -Refreshing Content
 -Suspense -Scarlet Letter
 -Sunk Cost Tragedy Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Octalysis Score: 448 -Elitism -Staying in touch with friends -Stalking Social Influence
  • 59. Octalysis -No higher meaning besides being a farmer -Allows the ability to “paint” with your farm -Leaderboard
 -Group Farming
 -Free Social Gifts -Neighbors -Farm getting Bigger & Better -Difficult badges for sorts of crops
 -Reward Loops -Ownership of Farm
 -Virtual Goods -Appointment Dynamics
 -Milestone Unlock
 -Real-money Only Crops
 -Free Social Gifts
 -Season-based Gifts -Waiting for what’s next in the game -Avoid plants withering -Avoid losing opportunities -Avoid Sunk-Cost Tragedy Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence Octalysis Score: 414
  • 60. Octalysis -Saving the world of “Sanctuary”
 -Diablo II Legacy
 -Help others -Massive Skill Combinations
 -Different challenges each stage -Multiplayer Game
 -Friend gear and hours
 -Mentoring -Leveling Up -Plot line
 -4 Difficulties -Skills -Gear -Characters
 -Items -Auction House -Item Drops
 -Skill Sets
 -Storyline
 -Item Drops
 -Randomized Maps
 -Randomized Elites -Repetitive Plot -Item Durability -Bottleneck 
 -Avoid Sunk-Cost Tragedy Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence Octaylsis Score: 284
  • 61. -Microblogging Wave -Character Limit
 -Witty/valuable content -Friends on Twitter -Followers
 -Responses -Companionship
 -ThankYou Economy -Follower Gain -Retweets -Responses -Unique Information -Followers -Information -Fail Whale
 -Character Limit -Follower Count
 -Interesting Tweets
 -Surprising content
 -Will someone respond?
 -Quick news -Friend Loss Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social InfluenceOctalysis Score: 267
  • 62. -Helping a weird monster solve problems Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence Constantly looking for better comb and planning boosters “Sweet” “Delicious!” Level tracks and “Boss Stages” 1-3 Stars Defeating Chocolate Quest to accumulate more points and boosters Social Treasure - Lives See friend progress Always waiting for the right gems Seeing levels ahead Countdown timer/moves Balancing Owl Gems Unpredictable Gems Random Combos Avoiding Loss Fear of the chocolate encroaching candy Octalysis Score: 432
  • 63. “You need a LinkedIn Account” Finding that dream job you are passionate about Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence Better ways to “dress up” your profile and build reputation in communities. Progress Bar “X People saw your profile” Recommendations Endorsements Your life.Your Job. Accumulating more contacts. Social Treasure - Recommendations Social Prodding - Endorsements X People saw my profile Want to see her profile? Upgrade to Premium! Want to connect? Upgrade to Premium! Are recruiters Googling my name and seeing my profile? How many people view my profile? Avoiding Loss of Career Avoiding Bad Reputation Octalysis Score: 294
  • 64. @yukaichou / #octalysis / yukai@yukaichou.com
  • 65. Octalysis Tool http://yukaichou.com/ octalysis-tool @yukaichou / #octalysis / yukai@yukaichou.com
  • 66. Discovery Onboarding Scaffolding Endgame Design for All 4 Phases Level 2 Octalysis @yukaichou / #octalysis / yukai@yukaichou.com
  • 67. Discovery Onboarding Scaffolding Endgame Design for All 4 Phases Level 2 Octalysis @yukaichou / #octalysis / yukai@yukaichou.com
  • 68. Discovery Onboarding Scaffolding Endgame AchieversExplorersSocializersKillers
  • 69. Discovery Onboarding Scaffolding Endgame AchieversExplorersSocializersKillers
  • 70. The Game You Like Now that you have learned the basics of the 8 Core Drives, think about which Core Drives made the game you enjoy fun? @yukaichou / #octalysis / yukai@yukaichou.com
  • 71. The 8 Core Drives" of Octalysis @yukaichou / #octalysis / yukai@yukaichou.com
  • 72. Write Down a Problem 1. Something you want to improve 2.Needs to deal with human motivation 3.Could relate to your customers, clients, employees, teammates, or yourself
  • 73. 1) Epic Meaning & Calling Part of something bigger than yourself
  • 74. Pain Squad
  • 75. Elitism
  • 76. 2) Development & Accomplishment Feeling Progress and Achievement @yukaichou / #octalysis / yukai@yukaichou.com
  • 77. Nike+ @yukaichou / #octalysis / yukai@yukaichou.com
  • 78. Nike+ lets people see their progress and improvements in order to FEEL growth and accomplishments. It turns long- term benefits into short-term gratification. Nike+ @yukaichou / #octalysis / yukai@yukaichou.com
  • 79. @yukaichou / #octalysis / yukai@yukaichou.com
  • 80. “I overpaid for my product, Suckas!!”
  • 81. 3) Empowerment of Creativity & Feedback The creator inside of us
  • 82. @yukaichou / #octalysis / yukai@yukaichou.com
  • 83. Starcraft Arena
  • 84. @yukaichou / #octalysis / yukai@yukaichou.com
  • 85. Example:Autodesk
  • 86. Example:Autodesk Increase Trial Usage by 54% and 
 Sales Revenue by 29%
  • 87. Kids who play Card Games like Magic the Gathering need to remember a ton of information
  • 88. …more information than the periodic table
  • 89. 4) Ownership & Possession The more you have, the more you want
  • 90. CustomizingYour Avatar Makes you feel more ownership over it as your own identity @yukaichou / #octalysis / yukai@yukaichou.com
  • 91. Mcdonald’s Monopoly Game
  • 92. It feels very awkward when you only have 2 or 3 of the four-season deers, so players would do a lot to complete their collection instead of waiting for another 36 months for the right season
  • 93. 5) Social Influence & Relatedness What others think can kill you
  • 94. Game Technique #22: Group Quests @yukaichou / #octalysis / yukai@yukaichou.com
  • 95. Mentorship
  • 96. 6) Scarcity & Impatience The Grass OnThe Other Side @yukaichou / #octalysis / yukai@yukaichou.com
  • 97. 6) Scarcity & Impatience The Grass OnThe Other Side Mozzy
  • 98. 6) Scarcity & Impatience The Grass OnThe Other Side Laurelix
  • 99. 7) Unpredictability & Curiosity What kills the cat
  • 100. Will It Blend?
  • 101. @yukaichou / #octalysis / yukai@yukaichou.com
  • 102. @yukaichou / #octalysis / yukai@yukaichou.com
  • 103. The Boy Is the Toy @yukaichou / #octalysis / yukai@yukaichou.com
  • 104. 8) Loss & Avoidance The threat is stronger than the execution
  • 105. Never Again!!!
  • 106. ©2011-2013 Mario Herger. All rights reserved. www.enterprise-gamification.com | www.gamificationcommunity.com 117 Gamification – Zombies Run!
  • 107. Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence Relatedness Autonomy Competence
  • 108. Speed Camera Lottery @yukaichou / #octalysis / yukai@yukaichou.com
  • 109. Speed Camera Lottery
  • 110. -Narrative
 -Elitism
 -Humanity Hero -Beginners Luck -Free Lunch -Chosen One -Points
 -Badges
 -Fixed Action Rewards
 -Leaderboard
 -Progress Bar -Quest Lists -Win Prize -High-Five
 -Crowning -LevelUp Symphony -Aura Effect -Juicy Feedback -Boss Fights -Milestone Unlock -General’s Carrot -Real-Time Control -Chain Combos -Instant feedback -Boosters -Blank Fills
 -Step-by-Step Tutorial -Virtual Goods -Build from Scratch
 -Collection Set -Dangling
 -Earned Lunch
 -Learning Curve -Protection -Recruitment -Monitoring -Avatar -Bragging -Must Marketing -Thank-You Economy -Mentorship -Social Prod -Friend Invites -Social Treasure/Gifting -Envy -Group Quest -Touting -Appointment Dynamics -Fixed Intervals -Prize Pacing -Options Pacing -Patient Feedback -Count Down -Throttles -Moats -Glowing Choice -MiniQuest
 -Visual Storytelling -Easter Eggs -Random Rewards -Sudden Tips -Rolling Rewards -Mischief -Sudden Rewards -Suspense Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Pressure -Sunk-Cost Tragedy -Lost Progress -Guilting -Grounded -Scarlet Letter -Visual Grave -Weep Tune
  • 111. Applying Knowledge @yukaichou / #octalysis / yukai@yukaichou.com
  • 112. Actionable Gamification:" Strategy Dashboard @yukaichou / #octalysis / yukai@yukaichou.com
  • 113. Strategy Dashboard 1. Define: Business Metrics - Game Objective 2.Define: Users - Players 3.Define: Desired Actions - Win-State 4.Define: User Stats - Feedback 5.Define: Incentives - Drives @yukaichou / #octalysis / yukai@yukaichou.com
  • 114. BUSINESS METRICS 1. END RESULTS OF WHAT YOU WANT TO IMPROVE 2.IN ORDER OF IMPORTANCE 3.NEEDS TO BE QUANTIFIABLE 4.LEADS TO GAME OBJECTIVE @yukaichou / #octalysis / yukai@yukaichou.com
  • 115. PROCESS BUSINESS METRICS @yukaichou / #octalysis / yukai@yukaichou.com
  • 116. DEFINE USERS 1. DEMOGRAPHICS 2.WHAT MOTIVATES THEM 3.WHY ARE THEY DOING THE CURRENT ACTIVITIES (8 CORE DRIVES) 4.WHAT ARE ANTI-CORE DRIVES? (REASONS WHY THEY DON’T DO THE DESIRED ACTIONS) @yukaichou / #octalysis / yukai@yukaichou.com
  • 117. PROCESS BUSINESS METRICS PLAYER @yukaichou / #octalysis / yukai@yukaichou.com
  • 118. PROCESS BUSINESS METRICS PLAYER ? @yukaichou / #octalysis / yukai@yukaichou.com
  • 119. DEFINE DESIRED ACTIONS 1. ALL THE LITTLE ACTIONS YOU WANT USERS TO DO 2.CHRONOLOGICAL ORDER 3.NO ACTION IS TOO TRIVIAL 4.LEADS TO WIN-STATES @yukaichou / #octalysis / yukai@yukaichou.com
  • 120. PROCESS BUSINESS METRICS WIN-STATE PLAYER DESIRED ACTIONSCOMMITS RESULTS IMPACT @yukaichou / #octalysis / yukai@yukaichou.com
  • 121. DEFINE Feedback Stats 1. WHAT USERS USE TO KEEP TRACK OF THEIR PROGRESS TOWARDS WIN-STATE 2.Examples: POINTS, LEVELS, STAGES, TROPHIES, AVATARS 3.SHOULD REEMPHASIZE ON THE CORE DRIVES @yukaichou / #octalysis / yukai@yukaichou.com
  • 122. PROCESS BUSINESS METRICS WIN-STATE PLAYER DESIRED ACTIONSCOMMITS RESULTS IMPACT FEEDBACK STATS PROGRESS TRACKS @yukaichou / #octalysis / yukai@yukaichou.com
  • 123. DEFINE INCENTIVES 1. Within your power, if you could give users everything they want, what would it be? 2.“Within your power” is important to define 3. Rewards, 8 Core Drives, or SAPS 4.Strategically place them in different Win- States @yukaichou / #octalysis / yukai@yukaichou.com
  • 124. Reward Context 1. Fixed-Action Rewards: Earned Lunch 2.Random Rewards: Mystery Box 3.Sudden Rewards: Easter Egg 4.Rolling Rewards: Lottery 5.Social Treasure: Gifting 6.Prize Pacing: Collection Set @yukaichou / #octalysis / yukai@yukaichou.com
  • 125. PROCESS BUSINESS METRICS WIN-STATE PLAYER DESIRED ACTIONSCOMMITS RESULTS IMPACT FEEDBACK STATS PROGRESS TRACKS INCENTIVES EMBEDDED @yukaichou / #octalysis / yukai@yukaichou.com
  • 126. Octalysis Avoidance Ownership Empowerment Meaning Unpredictability Accomplishment Scarcity Social Influence
  • 127. ! For the excellent understanding and application of Gamification Core Drives and Motivation ! Average Joey ! is awarded this certificate in honor of achieving ! THE OCTALYSIS FRAMEWORK - LEVEL ONE ! standards and conditions for mastery Yu-kai Chou Octalysis Certificate of Completion
  • 128. Companies I Have Helped
  • 129. ThankYou. Truly. Octalysis.com @yukaichou yukai@yukaichou.com