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Pricing in times of economic crisis February 25th, 2009 Vlerick Alumni Event
Objective  ,[object Object],[object Object],[object Object]
Pricing in The News ,[object Object],[object Object],[object Object],[object Object],Increasing price Delhaize launches concept “low cost” store red market  21/01/2009, De Tijd Danone launches discount range of yoghurt  12/09/2008, Le Figaro Punch management will work four fifths  10/02/2009, De Standaard VW stops its production for a week 23/02/2009 * Note: Common reasons given are increased costs of raw materials and other resources, reduced sales and large inflation Lowering price or price image Cutting Costs $ $
Objective  ,[object Object],[object Object],[object Object]
Common Pitfall: “Our price levels is the root cause of our problems… Price Level …  and is, therefore, the only way to overcome it.”
Is this your company? PITFALLS LIKELY OUTCOMES Creating higher (or unrealistic)  goals for the direct or indirect sales teams Defending prices by offering free value-added services Offering better price to customers who ask  for a lower price ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1 2 3
Is this your company? Discounting a high-value offering to attract the price sensitive customers Systematic lowering of prices in market to boost sales volume Price levels based mainly on costs and adjusting price when cost changes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4 5 6 PITFALLS LIKELY OUTCOMES
Putting everything together, pricing’s success in reality depends on many elements … Reality:  Pricing is only the tip of the iceberg,  Price Level And many elements are part of pricing’s success Value Communication Price and Offer Structure Value Creation Pricing Policy Organizational Alignment + Sound Value & Price Management
Objective  ,[object Object],[object Object],[object Object]
Your Chess board… Price Paid Value Received high low low medium high medium Price relative to Value  C Missed  Opportunities B Unharvested Value A
Proactive pricing activities you can do in times of economic downturn  ,[object Object],[object Object],1 ,[object Object],[object Object],3 ,[object Object],[object Object],5
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reference  Value €  0,85 / kg Next best competitive Alternative internal  mixing costs Less Defective €   0,08 Less WIP Scrap €   0,07 Your positive differentiation Less Freight €   0,03 Fewer  Material Rejection €   0,05 Goal: Sell on value not on price ,[object Object],[object Object],1
Goal: Frame the reference ,[object Object],[object Object],1
[object Object],[object Object],2 High Low Received Value Segment and Size A B C D Setting price here … leaves money on the table and communicates that value does not have to be paid for… 1 2 … .and misses volume growth opportunities by over pricing these customers out of the market  3
[object Object],[object Object],2 ,[object Object],[object Object],[object Object],[object Object],[object Object],INDEPENDENT CHOICE ACTIVE CHOICE PROFESSIONAL CHOICE PRICING ORDERING FULFILLMENT HANDLING FEE FREIGHT PRE-SALES TECH SUPPORT POST SALES TECH SUPPORT FINANCING SALES  SUPPORT Must order on - line Can use any method of ordering Can use any method of ordering Within two  business days Within one business day Same day For orders less than  € 1000 For orders less than  € 500 For orders less than  € 100 All freight expenses charged Free freight for  orders more  than  € 2000* Free freight for  orders more  than  € 1500* Not Included Requires minimum purchase of  € 50k per quarter Requires minimum purchase of  € 30k per quarter Not Included Not Included Requires minimum purchase of  € 30k per quarter 10 - day net terms 30 - day net terms 30 day net terms Available for complex orders only Available for placement  pricing, availability,  and order verification Available for placement  pricing, availability,  and order verification Receive most  aggressive pricing Receive  aggressive pricing Receive less  aggressive pricing
[object Object],[object Object],2 ,[object Object],[object Object],[object Object],[object Object],[object Object]
% Off list prices Volume Example of unwarranted variance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Goal: Address unwarranted variance and have proactive policies to drive desired behaviors ,[object Object],[object Object],3
[object Object],[object Object],[object Object],Pocket Price ,[object Object],[object Object],Price (Euros) ,[object Object],[object Object],3
[object Object],[object Object],4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Price Product Cost Service Costs Price levels & policies that discourages costly behaviors Price structure that aligns price with value & cost-to-serve cost Goal: Pricing, policies and structure that protects or discourages costly behaviors Goal: Manage behaviors Price
High VC: Low CM High FC: High CM Opportunity cost:  CM foregone Drive Price Drive Volume Capacity Optimization Cost Type Strategic Objective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5
How to get in contact: ,[object Object],[object Object],[object Object],[object Object]

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Pricing In Economic Downturn Francois Delvaux

  • 1. Pricing in times of economic crisis February 25th, 2009 Vlerick Alumni Event
  • 2.
  • 3.
  • 4.
  • 5. Common Pitfall: “Our price levels is the root cause of our problems… Price Level … and is, therefore, the only way to overcome it.”
  • 6.
  • 7.
  • 8. Putting everything together, pricing’s success in reality depends on many elements … Reality: Pricing is only the tip of the iceberg, Price Level And many elements are part of pricing’s success Value Communication Price and Offer Structure Value Creation Pricing Policy Organizational Alignment + Sound Value & Price Management
  • 9.
  • 10. Your Chess board… Price Paid Value Received high low low medium high medium Price relative to Value C Missed Opportunities B Unharvested Value A
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.