DISTRICT<br />74<br />Toastmasters<br />Leadership<br />Institute<br />Mentoring and Coaching<br />
DISTRICT<br />74<br />Toastmasters<br />Leadership<br />Institute<br />Mentoring<br />
3<br />Mentor vs Coach<br />
4<br />Mentor vs Coach<br />
5<br />Mentoring<br />What is a mentor?<br />Role model, coach, confidante<br />serving a mentee <br />by offering usefulk...
6<br />Mentoring<br />Mentors help mentees to<br /><ul><li> Simplify and focus
 Think in new patterns
 Access resources, gain understanding
 Communicate better
Work more smartly
Grow and progress</li></li></ul><li>7<br />Mentoring<br />Characteristics of good mentors<br /><ul><li>Trustworthy
Enthusiastic, goal-oriented
Caring, patient, supportive communicator
Knowledgeable and insightful
Fearless in giving feedback</li></li></ul><li>8<br />Mentoring<br />Mentor Responsibilities<br /><ul><li>Be totally trustw...
Be an exceptional listener
Be available, be a friend
Evaluate constructively, criticise in private
Give practical, usable input</li></li></ul><li>9<br />Mentoring<br />Mentor Responsibilities<br /><ul><li>Be confident and...
Be patient
Be flexible
Be a source of reference
If you don’t know, say so and find out</li></li></ul><li>10<br />Mentor Responsibilities<br /><ul><li>Help them grow, poli...
Don’t clone them
Play on comfort zones
Encourage and push
Recognise achievements</li></li></ul><li>11<br />Mentees<br />Mentees seek<br />to learn, understand and adopt<br />new sk...
12<br />Mentees<br />Responsibilities of mentees<br /><ul><li>Be eager to learn, open to new ideas
Be receptive to feedback
Practise what is suggested
Be proactive
Be honest with mentor</li></li></ul><li>13<br />Mentoring in TI Clubs<br />Good Mentoring = Powerful Club Chemistry<br />“...
14<br /> TI Mentoring Programmes<br /><ul><li>Individual member mentors
CC and CL level mentors
Assignment mentors
Club officer mentors
Personal mentors</li></li></ul><li>15<br />Exercise<br />List benefits of mentoring for<br /><ul><li>Mentee
Mentor
Club</li></li></ul><li>16<br />Benefits for Mentees<br /><ul><li>Learn the TI programme
Learn club standards and customs
Fast-track learning speaking skills
Participate more
Develop confidence</li></li></ul><li>17<br />Benefits for Mentors<br /><ul><li>Learn from mentees
Reinforce own knowledge
Remain active and productive
Do something for others
Receive recognition</li></li></ul><li>18<br />Benefits for Clubs<br /><ul><li>Membership growth
Member satisfaction
Member retention
Better club meetings
Meet DCP goals</li></li></ul><li>19<br />TI Mentorship Process<br />Phase I<br /><ul><li> Sit with members
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Tl Mentoring

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District 74 Toastmasters Leadership Institute
Mentoring and coaching
Presented by: Vic Brits
7 November 2009

Published in: Education, Health & Medicine
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Tl Mentoring

  1. 1. DISTRICT<br />74<br />Toastmasters<br />Leadership<br />Institute<br />Mentoring and Coaching<br />
  2. 2. DISTRICT<br />74<br />Toastmasters<br />Leadership<br />Institute<br />Mentoring<br />
  3. 3. 3<br />Mentor vs Coach<br />
  4. 4. 4<br />Mentor vs Coach<br />
  5. 5. 5<br />Mentoring<br />What is a mentor?<br />Role model, coach, confidante<br />serving a mentee <br />by offering usefulknowledge, insight, perspective and wisdom<br />
  6. 6. 6<br />Mentoring<br />Mentors help mentees to<br /><ul><li> Simplify and focus
  7. 7. Think in new patterns
  8. 8. Access resources, gain understanding
  9. 9. Communicate better
  10. 10. Work more smartly
  11. 11. Grow and progress</li></li></ul><li>7<br />Mentoring<br />Characteristics of good mentors<br /><ul><li>Trustworthy
  12. 12. Enthusiastic, goal-oriented
  13. 13. Caring, patient, supportive communicator
  14. 14. Knowledgeable and insightful
  15. 15. Fearless in giving feedback</li></li></ul><li>8<br />Mentoring<br />Mentor Responsibilities<br /><ul><li>Be totally trustworthy
  16. 16. Be an exceptional listener
  17. 17. Be available, be a friend
  18. 18. Evaluate constructively, criticise in private
  19. 19. Give practical, usable input</li></li></ul><li>9<br />Mentoring<br />Mentor Responsibilities<br /><ul><li>Be confident and positive
  20. 20. Be patient
  21. 21. Be flexible
  22. 22. Be a source of reference
  23. 23. If you don’t know, say so and find out</li></li></ul><li>10<br />Mentor Responsibilities<br /><ul><li>Help them grow, polish their own style
  24. 24. Don’t clone them
  25. 25. Play on comfort zones
  26. 26. Encourage and push
  27. 27. Recognise achievements</li></li></ul><li>11<br />Mentees<br />Mentees seek<br />to learn, understand and adopt<br />new skills, concepts and procedures<br />and <br />practise them<br />until they are mastered<br />
  28. 28. 12<br />Mentees<br />Responsibilities of mentees<br /><ul><li>Be eager to learn, open to new ideas
  29. 29. Be receptive to feedback
  30. 30. Practise what is suggested
  31. 31. Be proactive
  32. 32. Be honest with mentor</li></li></ul><li>13<br />Mentoring in TI Clubs<br />Good Mentoring = Powerful Club Chemistry<br />“A good mentorship programme can bring new life into a struggling club, bring a renewed sense of enthusiasm and excitement”<br />Val Albert DTM, International Director<br />
  33. 33. 14<br /> TI Mentoring Programmes<br /><ul><li>Individual member mentors
  34. 34. CC and CL level mentors
  35. 35. Assignment mentors
  36. 36. Club officer mentors
  37. 37. Personal mentors</li></li></ul><li>15<br />Exercise<br />List benefits of mentoring for<br /><ul><li>Mentee
  38. 38. Mentor
  39. 39. Club</li></li></ul><li>16<br />Benefits for Mentees<br /><ul><li>Learn the TI programme
  40. 40. Learn club standards and customs
  41. 41. Fast-track learning speaking skills
  42. 42. Participate more
  43. 43. Develop confidence</li></li></ul><li>17<br />Benefits for Mentors<br /><ul><li>Learn from mentees
  44. 44. Reinforce own knowledge
  45. 45. Remain active and productive
  46. 46. Do something for others
  47. 47. Receive recognition</li></li></ul><li>18<br />Benefits for Clubs<br /><ul><li>Membership growth
  48. 48. Member satisfaction
  49. 49. Member retention
  50. 50. Better club meetings
  51. 51. Meet DCP goals</li></li></ul><li>19<br />TI Mentorship Process<br />Phase I<br /><ul><li> Sit with members
  52. 52. Orient them to customs and procedures
  53. 53. Explain communication and leadership programmes
  54. 54. Help with icebreaker speech</li></li></ul><li>20<br />TI Mentorship Process<br />Phase II<br /><ul><li> Show members TI resources
  55. 55. Explain responsibilities
  56. 56. Help plan assignment programme
  57. 57. Help with speeches and other assignments
  58. 58. Give positive feedback</li></li></ul><li>21<br />TI Mentorship Process<br />Phase III<br /><ul><li> Tell how you’ve benefitted
  59. 59. Acknowledge mentee progress
  60. 60. Explain club officer duties
  61. 61. Explain speech contests
  62. 62. Explain the TI organisation
  63. 63. Invite mentee to other TI events</li></li></ul><li>22<br />Making Mentorship Work<br /><ul><li>Conduct member needs analysis
  64. 64. Invite members to be mentors, mentees
  65. 65. Mentor them
  66. 66. Train them
  67. 67. Coach them
  68. 68. Evaluate their performance
  69. 69. Reward them</li></li></ul><li>23<br />Exercise<br />Discuss mentorship at your workplace<br /><ul><li> Opportunities
  70. 70. Challenges
  71. 71. Benefits</li></li></ul><li>24<br /> The Mentoring Challenge<br />A mentor’s job <br />is to demonstrate that <br />courage <br />is not the absence of fear<br />but<br />doing what you fear most<br />
  72. 72. 25<br />Questions<br />?<br />
  73. 73. DISTRICT<br />74<br />Toastmasters<br />Leadership<br />Institute<br />Coaching<br />
  74. 74. 27<br />Mentor vs Coach<br />
  75. 75. 28<br />Mentor vs Coach<br />
  76. 76. 29<br />Coaching<br />A coach is someone<br />who gets you to do<br />what you don’t want to do,<br />so you can be<br />who you want to be<br />Tom Landry, Coach of the Dallas Cowboys<br />
  77. 77. 30<br />Coaching<br />What is a coach?<br />Teacher, tutor, experienced outsider who comes in to help clubs that want help<br />to re-build over next year<br />
  78. 78. 31<br />Club<br />Club climate<br /><ul><li>Dynamic meetings
  79. 79. Good, local venue
  80. 80. Members’ good attitude
  81. 81. Guests’ willingness to join in
  82. 82. Club evaluates itself continually</li></li></ul><li>32<br />Exercise<br />Discuss issues that contribute to:<br /><ul><li>Club climate</li></ul>Discuss approaches that help to:<br /><ul><li>Identify solutions</li></li></ul><li>33<br />Coaching<br />Opportunities for coaches<br /><ul><li>Develop team-building skills
  83. 83. Expand your leadership know-how
  84. 84. Increase proficiency as facilitator/</li></ul>negotiator<br />
  85. 85. 34<br />Coaching<br />Opportunities for coaches<br /><ul><li>Develop diplomatic dexterity
  86. 86. Share your expertise
  87. 87. Invest in future of Toastmasters
  88. 88. Earn credit toward Advanced Leader Silver</li></li></ul><li>35<br />Coaching<br />Coach’s task = Doctor’s job?<br /><ul><li>Build rapport with club leadership
  89. 89. Observe and analyse club environment
  90. 90. Assist club in generating solutions
  91. 91. Instil enthusiasm, sense of responsibility</li></li></ul><li>36<br />Coaching in TI <br />When a club needs a coach<br /><ul><li>Fewer than 12 members
  92. 92. Members not attending meetings, no guests
  93. 93. No manual speeches, no education awards
  94. 94. Problems meeting DCP goals</li></li></ul><li>37<br />Exercise <br />List skills a coach requires to:<br /><ul><li>Lead
  95. 95. Observe and analyse
  96. 96. Generate solutions
  97. 97. Help a club develop a plan</li></li></ul><li>38<br />Coaching in TI<br />Requirements to be a coach<br /><ul><li>Appointed by DG – up to 2 coaches per club
  98. 98. Willing to help club re-build in a year
  99. 99. No educational/leadership level required
  100. 100. Not member of coached club
  101. 101. May join when role completed</li></li></ul><li>39<br />Coaching in TI<br />Role of a Coach<br />To offer suggestions <br />and help leaders plan <br /><ul><li>not to do the work</li></li></ul><li>40<br />Coaching Fundamentals<br />Gather background information<br /><ul><li>List of members with details
  102. 102. Club meeting dates, times, venue
  103. 103. Meeting frequency, previous agendas ...</li></li></ul><li>41<br />Coaching Fundamentals<br />Gather background information<br /><ul><li>Minutes of committee meetings
  104. 104. Copy of last semi-annual report
  105. 105. Record of educational achievements</li></li></ul><li>42<br />Coaching Fundamentals<br />Report to AG and Div Gov<br /><ul><li>Summary of problem as you see it
  106. 106. Personality clashes or scurvy elephants
  107. 107. Conditions, population, catchment area
  108. 108. Actions taken and result
  109. 109. Suggestions </li></li></ul><li>43<br />Coaching Steps <br />Steps to rebuild a club<br /><ul><li>Use How to Rebuild a Club guide
  110. 110. Use Moments of Truth, identify SWOT
  111. 111. Teach club how DCP works, set goals
  112. 112. Outline strategies, resources for goals</li></li></ul><li>44<br />Coaching Steps <br />More steps to rebuild a club<br /><ul><li>Teach club to plan focused and fun meetings
  113. 113. Track accomplishments
  114. 114. Recognise achievements
  115. 115. Show member progress charts at meetings</li></li></ul><li>45<br />Exercise <br />List PR opportunities to rebuild a club<br /><ul><li>Membership retention
  116. 116. Membership building
  117. 117. Promotional strategy
  118. 118. Club meetings</li></li></ul><li>46<br />Coaching Resources <br />Promotional material to help club grow<br /><ul><li>‘Toastmasters can help’ cards
  119. 119. First Aid for your Club
  120. 120. Online brochures for marketing material
  121. 121. Planning focused and fun meetings …</li></li></ul><li>47<br />Coaching Resources <br />Promotional material to help club grow<br /><ul><li>How to rebuild a Toastmasters club
  122. 122. Membership growth
  123. 123. Let the world know – PR and publicity</li></li></ul><li>48<br />Coaching Steps <br />Requirements to rebuild a club<br /><ul><li>Club to reach 5 DCP goals
  124. 124. No credit as coach if club goals not met
  125. 125. Must reach 20 members (or 5 more than start of year)</li></li></ul><li>49<br />Coaching in Practice <br /><ul><li>Coaching is engaging, passionate, purposeful work </li></ul>that allows you to see people grow and gain in many different areas of their lives<br />
  126. 126. 50<br />Coaching in Practice <br /><ul><li>So get clubs to talk about their dreams, goals and challenges
  127. 127. Use the DCP to establish club’s action plan to meet their dreams</li></li></ul><li>51<br />Questions<br />?<br />

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