I am so glad to be here today! I am presenting my EPG Cohort 10 Final Portfolio.
I am presenting because I want to tell you about experience meeting and networking with other entrepreneurs. The second reason is I want to tell you about some of the activities that we trained to the Hal Rogers Scholars. Third is I would like to share my traveling experiences and what I have learned about the Appalachian region. Finally, I want to share the work that my team and I accomplished in our two assigned counties in the Kentucky River Area Development District, Owsley and Letcher County. Transition word: Now I am going to show you the outline for today’s presentation.Jefferson Davis Inn Grille and Tavern319 Cedar StreetLexington, KY 40508859-246-0202Lindsey Wilson College210 Lindsey Wilson Street,Columbia, Ky 42728Phone: (270) 384-2126 or (800) 264-0138 Fax: (270) 384-8200 E-mail: email@example.comHeartwood, SW VA Artisan Center1 Heartwood Cir, Abingdon, VA (276) 492-2400 heartwoodvirginia.org
First, I will show you what I have done with the five social media platforms (Facebook, Pinterest, Google+, TripAdvisor, & Yelp). Second, I will identify 10 concepts from the academic material throughout this course and then build upon four of the concepts that continually stuck out to me. Third, I will describe and provide specific background information about the two particular counties that my team worked in. Fourth, I will describe my attitude before, after, and during my EPG experience. In conclusion, I will tell you what my plans are after EPG ends.Transition Phrase: Now on to the Social Media Stats
This is an image fromthe statistics page as the writer. We have a total of 248 views for our blog. Here is the URL for it http://appalachianuprising.wordpress.com/wp-admin/index.php?page=stats and I looked at this on 7 July 2013 as shown above. I wrote 7 out of the 18 articles for our team blog about some of the social media sites. It was also interesting to see that Cameron had shared one of the articles I wrote on Facebook Graph Search. I also have my personal blog, which I have an article saved about my experience training with upward bound students.Transition Phrase: Next is Facebook
Our Facebook page was created May 23, 2013. We have so far reached 175 Likes, I have posted a total of 27 images on our Facebook page. The image on the left hand side is from https://www.facebook.com/AppalachianInnovators?ref=hl. It is really interesting to learn about monitoring the reach and from who and where your views are coming from. I especially see the value in it for local business owners. Also, on my personal Facebook page I have an album called EPG and it has a total of 341 Photos. Here is the link for it https://www.facebook.com/faye20063/media_set?set=a.10201375117323333.1073741827.1336004658&type=3. Transition Phrase: Now PinterestBiltmore Estate1 Lodge St Asheville, NC 28803(800) 411-3812
These are my three boards that I made from insight from the EPG program. The third pin Local Business: Grow Love is our group board which was shared among Jacob, Jonathan, Ashley and me. There are a total of 50 relevant pins.The images are from http://pinterest.com/faye20063/boards/ and were obtained on 6 July 2013. Transition Phrase: Now on to Google +
This image is from my Google+ page that I found on 6 July 2013 at https://plus.google.com/118062616132554820073/reviews?hl=enfplm&utm_source=lmnavbr&utm_medium=embd&utm_campaign=lrnmre&rtsl=1. Out of the 11 total Google+ reviews that I have 4 are from Phase I and 6 are from Phase II. 1 is from Misc. which means from my hometown. Transition Phrase: Now onto TripAdvisor
I obtained the image of my reviews from my first TripAdvisor that my Facebook automatically created for me on this link http://www.tripadvisor.com/members-reviews/FayeB606 on 6 July 2013. Therefore, I have two TripAdvisor accounts on accident. In total, I have 28 TripAdvisor reviews from which 15 are from Phase 1 and 11 are from phase 2. Again misc are the two from my hometown.I have had 4 people say my reviews are helpful. I have only one photo posted to TripAdvisor. I struggled more with the TripAdvisor reviews because it was harder to find more of the local businesses from our two counties Owsley & Letcher on TripAdvisor. I was able to add some, but it was a little bit confusing at first. Transition Phrase: Now on to Yelp, the last social media platform.
I obtained the image on the left and right from http://www.yelp.com/user_details?userid=ZXEp_kTgd35Ize3cCa8Uwg on 6 July 2013. The middle image I obtained from https://www.facebook.com/photo.php?fbid=10201573451601566&set=a.10201375117323333.1073741827.1336004658&type=3&theater. I have completed 100 total Yelp reviews and posted 161 local photos to Yelp. I would like to illustrate the distribution among Phase 1 and 2 are equivalent and the remaining 10% are misc. The Misc are reviews that are strictly from my hometown which is still in Appalachia (Fact that I learned with visitor Dr. Chad Berry). Also, I have had 6 compliments total and 6 useful votes on my reviews.Transition Phrase: Now that I have shown you my activity on the social media sites lets look at some concepts that I retained from the academic material.
Here are the 10 Key ConceptsFail Often—Work on PurposeWallet & Design Thinking –Design thinkingHeart + Head = Hustle—Work on PurposeDirect The Rider—SwitchMotivate the Elephant—Switch Shape the Path—Switch “It is not about the widget you sell, it’s about the mindset of the person who might be interested” – qtd by Lisa VaughnFear Means Go—Work on PurposeEmbrace Change—Sean Moore and Switch6 Things to Remember when Observing what People Do –Source from MoodleThis slide I only show for a brief moment and then go ahead and regroup.Transition Phrase: I found that these concepts shared common themes throughout our experience with EPG.
Here is the initial page before I go into the regrouping of the concepts.
Empathy is defined by dictionary.com as “the intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.” “Empathy." Dictionary.com Unabridged. Random House, Inc. 07 Jul. 2013. <Dictionary.com http://dictionary.reference.com/browse/empathy>.One concept that I have seen repeatedly throughout EPG is Empathy. Empathy is directly from Dr. Hackbert’s Eight Tools for Design Thinking. I knew what Empathy was and in high school I even had to write a paper on it because I got in trouble. However, I didn’t realize how pertinent it was in entrepreneurship.I saw empathy in the wallet activity because it was not about how I wanted my wallet, but how I could create something that would be liked by the consumer. Also, Lisa Vaughn, a web consultant specialist, illustrated empathy while in both social media workshops with one of her favorite quotes for Pinterest. Empathy was a heavily repeated topic, because as an entrepreneurial leader you are not dealing with inanimate objects but with people who have emotions and feelings. Empathy played a key role in listening to the local business owners.Transition Phrase: The next concept I would like to discuss is Engaging Complexity & Uncertainty.
Engaging Complexity & Uncertainty is one of the 6 abilities for Entrepreneurial Leadership described on the handout we received from Dr. Hackbert.Fail Often is something that we learned from the Fail Off from the Work on Purpose Facilitators andfrom the book Switch by Heath & Heath. In the book, it discusses about expecting failure because it is much easier to cope with differences in your plan if you expect them. Failing often is a component of engaging complexity and uncertainty because it is a frequent occurrence especially if working on something new.Fear Means Go is one of the 10 Principles of Work on Purpose. This illustrates the aspect of Engaging Complexity by being bold and trying something new. This should push one to learn and experience more. The image is from http://www.echoinggreen.org/fear-means-go-activity-guide which I found on 7 July 2013. I illustrated “Fear Means Go” when I encounter nervousness with public speaking for example at the KY Museum Heritage Alliance Meeting or at the Whitesburg Rotary Club Meeting. "Fear Means Go | Echoing Green." Fear Means Go | Echoing Green. Echoing Green, n.d. Web. 07 July 2013. <http://www.echoinggreen.org/fear-means-go-activity-guide>.Transition Phase: Now I want to tell you about facilitating change.
Embracing Change is from when Sean Moore visited and told us about Google+. For example, my family recently had a Google+ conversation instead of using skype. That mean that 6 of my relatives including myself learned more about the tools of Google+ so I feel that it is has had an impact on me of how I use Google. The following image on the right is what was discussed in our book Switch. These are the steps that we used as a cohort to advocate change. We directed the rider-the business owner- by following the bright spots as demonstrated with Oreck vacuums and Lisa Vaughn, scripted the critical moves by telling specific jobs that we wanted the business owner to do (post a buy local photo, claim yelp/facebook/tripadvisor/pinterest/Google+, attend workshop). We motivated the elephants by shrinking the change to completing at least one of the small tasks that we asked and we also grew our people by branding the local businesses as a local community. Finally we Shaped the Path by specifically rallying the herd from our publicity on radio, T.V. and one-on-one conversations, and the two social media workshops. We also were encouraging to build a habit of supporting local businesses by creating a small change by declaring the first week in July Local Business week. We also hoped to build a habit of using more social media sites such as Facebook and updating more frequently if they currently had one.Image is from--Dahunsi, Lanre. "Switch by Dan Heath." LanreDahunsi. Cnergy Media, 21 Dec. 2012. Web. 07 July 2013. <http://www.lanredahunsi.com/personal-development/dont-settle-live-with-passion/>.Transition word: Now that I have showed you about facilitating change I was inspired change from a visitor.
Sean Moore introduced me to Google+ and I learned so much about Google that I did not know. One of the most interesting tools I learned about was Google+. I looked at this source 6 July 2013. http://www.google.com/trends/explore?q=Social+Media+Marketing#q=Social%20Media%20Marketing%2C%20Newspaper%20Marketing%2C%20Radio%20Marketing%2C%20Television%20Advertisments&cmpt=qTransition Phrase: The next concept is to think like an Entrepreneurial Leader.
Cast aside your Biases, Listen and Observe which was illustrated in the Wallet Activity when we were looking for non-verbal communication. Body language like a smile or maybe sitting up a little taller illustrate excitement for what is going on! Body language is always more accurate than what one may say verbally. The second is deep listening which was demonstrated in the small group activity. This is helpful to create the connections and relationships among our colleagues. It is also beneficial as an entrepreneurial leader because as an innovative figure one ought to have the close connections. The third is distinguishing between Needs and Solutions. This was insightful in the concept that solutions are constricting while needs create room for possibilities. This is important as an entrepreneurial leader because one may need to think outside the box. I would relate this directly to the marshmallow challenge because with our team we had build a base something that you might see from Lincoln Logs because we thought it was an easy solution. However, we found out that didn’t work especially for the limited time. However, we stuck to it because we figured it would work instead of opening up the room for more possibilities.Heart + Head = Hustle is all about finding the passion to make you want to make a difference in the world. I found this to have a lot of impact on how I see my future.The 6 Things to Remember When Observing What People do is from Moodle Resources Week 8 under “Need Finding Crib Sheet.” http://moodle.berea.edu/mod/resource/view.php?id=76222Transition Phrase: Now to define more specifically what are the traits of an entrepreneur?
I have replicated a model from the SWITCH book where they use a pre-event, event, and post-event to prevent errors, but I also feel that this is fitting for my EPG experience. Prior to EPG, I would say that a entrepreneurial leadership is someone who creates something new. Then, from the midterm I discuss the ABC’s of an Entrepreneur. Finally, I have a single sentence to describe what entrepreneurial leadership is to me. Call on someone who may not be paying attention to read it aloud. Transition: Now I am going to tell you about the work specifically in the KRADD region.
Here are some statistics of the two counties that we were assigned to work in this summer. Theseare some statistics that we looked in prior to immersion within the communities. You can see the populations are fairly small especially Owsley. In fact it only has 44 small businesses within the whole community.The poverty rate for Owsley County is 40.1% and Letcher is 23.2% . Also, the significance of agriculture in the region I noticed that Letcher County has more than double of Owsley.Finally, something that as an “outsider” would think that would be interesting of the percentage of Non-HispancWhites in 2010. This was something to look at beforehand and to learn what to expect once I arrive. For Owsley there was 97.98%, Letcher there is 98.37%.This source comes directly from Moodle on the link titled Rural Atlas Database (2013). Transition Phrase: Now let me tell you about the experience once submerged into the communities.
This slide would typically be called the Issues slide, but from the book Switch by Chip and Dan Heath I would prefer to call it Insight if you remember the project mood chart from the IDEO story. When we traveled into the KRADD region we wanted to change the way a local business affects the revenue stream for the localeconomy. Locals often watched us with skepticism and uncertainty in who we were, what we were doing, and why were we doing it. The frequent question was “how much”? As a result, the issue or “new insight” arose of credibility. For example, who were referred to as “kids” during their EPG experience? Exactly. It was difficult to obtain credibility especially with people that were reluctant to listen like the head of Tourism in Whitesburg, KY. This resulted in two of the local businesses to not be able to further pursue the social media platforms, because it had to be approved through him first.This work from the public common good wasThis knowledge is gained from out of the building exercises while working in the Appalachian Region. In fact, I learned from curator at The Underground Gallery 229 that the locals in Appalachia do not care to be “helped” or “fixed” and often face us with skepticism about our initiative. Transition Phrase: Now I am going to tell you new findings in Appalachian Region
This knowledge is gained from out of the building exercises while working in the Appalachian Region. I would frequently see these signs on their cars and in the lawns. The Appalachian Natives have Dignity and Pride in the Coal Industry and who they represent. This was also reinforced from the traveling experience in Williamson, WV. The image is from:Catherine. Photograph of car with coal themed bumper stickers. "Support Your Local Stripper." Health in the Hollers. Blogspot.com, 12 Apr. 2013. Web. 07 July 2013. http://healthinthehollers.blogspot.com/2013/04/support-your-local-stripper.htmlv.Transition Phrase: I want to describe an example of our team’s work in the KRADD Region
Jacob and & Jonathan were both friends with an intern at Appalshop and it was wonderful because she worked so hard with us to record 2 PSA and have a live interview with our initiative on the radio play for 10 minutes. I feel as though this experience of working with Appalshop was mainly because of the connection we had going into the KRADD region.The piece of clipart on the right symbolizes that we all have the same goal in mind and that we are working together and supporting each other. We did this both in the Berea Phase and KRADD region Phase. What works for our team is divide up tasks or regions to work in order to be more productive. We also did this with our frequent work in Google drive. Also, by supporting our team we might send another individual to go and visit a business owner he seemed hesitant at first to reinforce the platform from a new face. This proved to be successful in all of our attempts except 1. Appalshop91 Madison St Whitesburg, KY 41858(606) 633-0108Transition Phrase: Now on to my Video
Here I will play the video of the three key concepts that were most relevant to advance the purposes and understanding of the EPG value to the Appalachian region and key descriptors.Transition Phrase: Now on to the personal growth section.
Personal Growth I discuss how I felt before and after EPG. At some point in our life we were all asked why EPG? My two common answers were Experience and the traveling aspect. It was a struggle when family members or friends would ask what I would do because I would always answer with a “well I’m not exactly sure, I will be traveling to Eastern KY and do some type of work there”, but I was not quite certain of exactly what we were going to be doing. I then would tell them about the following internship deal with EPG. That was something that also really excited me.Now after completing EPG I feel as though I have grown a lot by simply being able to feel comfortable talking to strangers, giving presentations, and realize how empathy plays a large role in entrepreneurship, and now I can empathize with the small struggling business owners because I was able to have a firsthand experience working with them, and finally alter the way I think especially after reading the Switch book. For example, I think one of the most important concepts I learned from the books is relating to empathy and it is the Fundamental Attribution Error. It really makes one put into perspective the situation rather than the personality. In fact, lessons from the SWITCH book were helpful to our team when there were misunderstandings or errors. For example, while we were traveling with our GPS from Motor Pool there was a mistake on where we were going. We were headed back to Berea, KY instead of Booneville. However, instead of complaining I focused on the bright spots of not realizing it once we got there. It was slightly humorous.Transition Phrase: Now to talk a little about being a team member.
I would have never hesitated to say that I am great at Team work, but I did not realize until EPG how labor and emotional intensive it could be to work with a team from the morning to evening. EPG has really challengedme on teamwork, because we all relied upon each other at some point in time as well as disagreed with each other. It is not as easy as you would think to work in teams, because we need to be flexible to cooperate and have a nice sit down meal at a local restaurant.The Wisdom Tree240 ShadowlineDr, Unit 6A, Boone, NC828-964-7600http://www.thewisdomtreenc.com/connect.htmlCha Da Thai173 Howard StBoone, NC 28607http://www.chadathai-nc.com/Transition Phrase: I specifically found confidence in what I learned this summer while at a Social Media Event in Lexington, KY.
This image is of the Social Media event in Lexington, KY on 30 June 2013. In this event, I was “recognizing an opportunity” to learn more about social media and how my knowledge gained this summer compared to other social media specialists. Well it was a little different than I had expected. In fact, I was speaking to two individuals and was able to provide a resource for one and “advocate change” on how to improve their Facebook Business page and claiming their Yelp. It was inspiring that I was able to help not just local empty nester business owners in Eastern, KY, but individuals who were in charge of their social media sites for local businesses in a bigger community. The image on the left is from http://www.yelp.com/biz/johns-run-walk-shop-lexington.Jefferson Davis Inn Grille and Tavern319 Cedar StreetLexington, KY 40508859-246-0202Transition Phrase: I want to tell you about an activity that I really liked when learning about Design Thinking
The most interesting activity for me was the marshmallow challenge.This involved prototyping which proved to be most successful among the graduates of Kindergarten. I really liked the quote that “None of the kids spend any time trying to be CEO spaghetti Inc” because it illustrates that there is a strong collaboration among the team members. "TED2010 Talk." TED2010 Talk. N.p., n.d. Web. 07 July 2013. <http://marshmallowchallenge.com/TED_Talk.html>.Transition Phrase: Now to my Re-Do
My mulligan is that I wish I would have spent more time in Owsley County looking for the 1st Presbyterian Church to learn more about the TransAmerican Bicyclists and Linda’s Victorian Rose Bed & Breakfast area. When we first visited Booneville, KY I had seen the sign for the Bed & Breakfast, but it was nothing special. In fact, it was an old dilapidated sign with paint that was being peeled off. I mentioned it but, I actually did not even think that it was a business that was still open.It would have been really interesting to learn more about the TransAmerican Bicyclists and what the attraction is in Booneville, KY. On the last day, when Dr. Hackbert reminded us, I had called the church and was unable to get a hold of anyone to provide relevant information about the bicyclists. I also had called the Bed & Breakfast but there was no answer.This Yelp review is from Jalissa Hunter from 1 July 2012 on http://www.yelp.com/user_details_reviews_self?rec_pagestart=10&review_sort=time&userid=SD1G-Qh2Os4ToRTkLsKHGA that I found on 6 July 2013.Transition Phrase: I’ve told you what I would Re-Do now let’s talk about Success
The American Heritage Dictionary definition of success is “the Achievement of something desired, planned, or attempted.” However, I think there is more to success than simply accomplishing a goal. The first is to Gain New Insight from your experience and to really take some time to reflect on what you did right and what can be improved.The second is Happiness which may seem a little silly, but I feel that emotional satisfaction plays a big part in how successful and fulfilled you are as an individual.Finally, is to have a next step or game plan for the future. This proves that you did gain new insight and inspiration that will guide you to more success, experiences, and adventures.“Success." The American Heritage® Dictionary of the English Language, Fourth Edition. 2003. Houghton Mifflin Company 7 Jul. 2013 http://www.thefreedictionary.com/success. The image in the left hand corner is from clipart.Transition Phrase: With that being said let me lead you to my next steps after my EPG experience.
The 5 things I plan to do in the Future is:Update Personal Blog2nd Work on Purpose FacilitationMaintain ConnectionsLook For InternshipsBecome a Yelp Elite
Here are my references:Catherine. Photograph of car with coal themed bumper stickers. "Support Your Local Stripper." Health in the Hollers. Blogspot.com, 12 Apr. 2013. Web. 07 July 2013. http://healthinthehollers.blogspot.com/2013/04/support-your-local- stripper.htmlv.Dahunsi, Lanre. Facilitating Change Image."Switch by Dan Heath." LanreDahunsi. Cnergy Media, 21 Dec. 2012. Web. 07 July 2013. <http://www.lanredahunsi.com/personal-development/dont-settle-live-with-passion/>.“Empathy." Dictionary.com Unabridged. Random House, Inc. 07 Jul. 2013. <Dictionary.com http://dictionary.reference.com/browse/empathy>."Fear Means Go | Echoing Green." Fear Means Go | Echoing Green. Echoing Green, n.d. Web. 07 July 2013. <http://www.echoinggreen.org/fear-means-go-activity-guide>.Hackbert, Peter. “Eight Tools for Design Thinking.” Entrepreneurship for the Public Good. Berea College. 5 July 2013.Heath, Chip, and Dan Heath. Switch: How to Change Things When Change Is Hard. New York: Broadway, 2010. Print.“Success." The American Heritage® Dictionary of the English Language, Fourth Edition. 2003. Houghton Mifflin Company 7 Jul. 2013 http://www.thefreedictionary.com/success."TED2010 Talk." TED2010 Talk. N.p., n.d. Web. 07 July 2013. <http://marshmallowchallenge.com/TED_Talk.html>.
These are more of the less formal resources that I used to obtain images, information, and statistics.Appalachianuprising.wordpress.comFacebook.comGoogleplus.comGoogleTrends.comPinterest.comMoodle.berea.eduTripAdvisor.comYelp.com10 Principles of Echoing Green
Faye Barry's Entrepreneurship for the Public Good 2013 Final Portfolio
Entrepreneurship for the Public Good
10 July 2013
Why Am I Presenting?
Entrepreneurship & Networking
Social Media Day 30 June 2013 Lexington,
KY PC: Faye
Williamson, WV PC: Faye
Lindsey Wilson College w/ Hal Rogers
Scholars PC: Faye
Heartwood Artisan Center Abingdon, VA PC: Doly Han
Activity on Social Media Sites
Total Blog Posts:
Image from the Overview tab on the Administration
panel on Appalachian Innovators Facebook page
Angie & I at Biltmore Estate
PC: Angie & Faye
50 Relevant Pins to Pinterst
Total Google+ Reviews
Total TripAdvisor Reviews
Total Yelp Reviews
10 Key Concepts
Wallet & Design Thinking
Heart + Head = Hustle
Direct The Rider
Motivate the Elephant
Shape the Path
“It is not about the widget you sell, it’s about the mindset
of the person who might be interested” – qtd by Lisa
8. Fear Means Go
9. Embrace Change
10. 6 Things to Remember when Observing what People Do
“The intellectual identification with or vicarious experiencing
of the feelings, thoughts, or attitudes of another.”
The Wallet Activity
“It is not about the widget you sell, it’s about
the mindset of the person who might be
interested in it” –qtd by Lisa Vaughn
Engaging Complexity & Uncertainty
Source: Google Images
Think Like an Entrepreneurial Leader
Six Things to Remember When Observing What
Cast aside your Biases, Listen and Observe
Listen to People’s Personal Stories
Distinguish Between Needs & Solutions
Entrepreneurial Leadership Is What
Pre-Event: An individual who builds new products
ABC’s of an Entrepreneur:
A concerned individual who can effectively
communicate a vision, identify key
resources to spark change in search for a
positive outcome, and have a strong
persistence when faced with unseen
Total Pop. 2007 – ‘11:
“New Insight” for Appalachian
New Knowledge from Appalachia
Dignity & Pride
Common bumper stickers in the mountains--all on one car! "Coal Keeps the Light on" "Friends of Coal"
"Coal Equals Cheap Reliable Electricity Plus Good Jobs" and "If You Don't Like Coal, Don't Use Electricity"
Team Work in the KRADD Region
Jacob Burdette & Sarah Clark at Appalshop
PC: Jonathan Rios
Working as a Team
3 Key Concepts Learned in EPG
AppalCart Bus Stop in Boone, NC
PC: Faye Barry
New Way of Thinking
Being a Team
Team Yoga at the
Wisdom Tree in
Team Luncheon at Cha
Da Thai in Boone, NC
An “AH-Ha” Moment
Julie speaking at Social Media Day at Jefferson Davis Inn Grille
and Tavern in Lexington, KY 30 June 2013
Source: Yelp.com & Facebook.com
Value of Design Thinking
“None of the kids spend any time trying
to be CEO spaghetti Inc.” –Ted Talks
What is Success?
• Gain New Insight
The achievement of something
desired, planned, or attempted.
• Have a next step
Update Personal Blog
2nd Work on Purpose Facilitation
Look for Internships
Catherine. Photograph of car with coal themed bumper stickers. "Support Your Local
Stripper." Health in the Hollers. Blogspot.com, 12 Apr. 2013. Web. 07 July 2013.
Dahunsi, Lanre. Facilitating Change Image."Switch by Dan Heath." Lanre Dahunsi. Cnergy
Media, 21 Dec. 2012. Web. 07 July 2013. <http://www.lanredahunsi.com/personaldevelopment/dont-settle-live-with-passion/>.
“Empathy." Dictionary.com Unabridged. Random House, Inc. 07 Jul. 2013.
"Fear Means Go | Echoing Green." Fear Means Go | Echoing Green. Echoing Green, n.d. Web. 07
July 2013. <http://www.echoinggreen.org/fear-means-go-activity-guide>.
Hackbert, Peter. “Eight Tools for Design Thinking.” Entrepreneurship for the Public Good. Berea
College. 5 July 2013.
Heath, Chip, and Dan Heath. Switch: How to Change Things When Change Is Hard. New York:
Broadway, 2010. Print.
“Success." The American Heritage® Dictionary of the English Language, Fourth Edition. 2003. Houghton
Mifflin Company 7 Jul. 2013 http://www.thefreedictionary.com/success.
"TED2010 Talk." TED2010 Talk. N.p., n.d. Web. 07 July 2013.
10 Principles of Echoing Green