Mobile payment for vending machines                                   June 9, 2009        This is a sample copy with only...
Mobile payment for vending machines                                          June 9, 2009                   About the Auth...
Mobile payment for vending machines                                                                                      J...
Mobile payment for vending machines                                       June 9, 2009  Executive Summary:  Mobile payment...
Mobile payment for vending machines                      June 9, 2009   Agenda          What is C-mode?          The Cmo...
Mobile payment for vending machines                June 9, 2009                        What is C-Mode?©2007 Eurotechnology...
Mobile payment for vending machines                 June 9, 2009    The C-mode Vending Machines    Cmode-1: initial model ...
Mobile payment for vending machines                 June 9, 2009      C-Mode as part of Japan’s Mobile           Payment L...
Mobile payment for vending machines                 June 9, 2009              FeliCa Wallet Phones More reports about Feli...
Mobile payment for vending machines                   June 9, 2009                C-mode as part of the                 I-...
Mobile payment for vending machines                 June 9, 2009              The Cmode Payment System:                  T...
Mobile payment for vending machines                 June 9, 2009           Mobile Content Sales via Cmode©2007 Eurotechnol...
Mobile payment for vending machines                 June 9, 2009           Competitive Landscape                    and   ...
Mobile payment for vending machines                 June 9, 2009                Taspo – payment card and                  ...
Mobile payment for vending machines                 June 9, 2009                   Summary       Mobile Payment for Vendin...
Mobile payment for vending machines                                          June 9, 2009  Summary:  Mobile Payment for Ve...
Mobile payment for vending machines                 June 9, 2009                   More information:      Blogs:        ...
Mobile payment for vending machines                     June 9, 2009                                Contact       Eurotec...
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Mobile and e-cash payment for vending machines

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This report describes current status and trends of mobile payment and e-cash (RFID-type) payment systems for vending machines in Japan.
Version 8 of June 9, 2009
approx. 70 pages, including approx. 14 Figures and 35 Photographs, pdf-format, 1.7 Mbyte

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Mobile and e-cash payment for vending machines

  1. 1. Mobile payment for vending machines June 9, 2009  This is a sample copy with only a few selected pages. Purchase and download the latest version here:  http://www.eurotechnology.com/store/cmode Mobile Payment for Vending Machines (C-mode, Suica) (version 8 of June 9, 2009) 
 Gerhard Fasol PhD
 fasol@eurotechnology.com
 Eurotechnology Japan K. K. 
 http://www.eurotechnology.com/©2007-2009 Eurotechnology Japan KK 1 www.eurotechnology.com
  2. 2. Mobile payment for vending machines June 9, 2009 About the Author of this report�   Gerhard Fasol is President and Chief Executive Officer of Eurotechnology Japan KK, a boutique consultancy firm for leaders that he founded in 1996 in Tokyo. Eurotechnology Japan KK advises several of the world’s largest blue-chip corporations, financial institutions, the Government of Finland and the European Union on strategy and mergers and acquisitions. Fasol has been working with Japan’s high-tech sector since 1984. He was manager of one of Hitachi’s research-and-development labs, and was Associate Professor of the NTT Telecommunications Chair at Tokyo University.   Fasol has worked since 1984 with Japan’s telecom sector   Fasol graduated with a PhD in Semiconductor Physics from Cambridge University and Trinity College, Cambridge©2007 Eurotechnology Japan KK 2 www.eurotechnology.com
  3. 3. Mobile payment for vending machines June 9, 2009 License Thank you for purchasing licenses to our reports, and for your cooperation with our licensing conditions. Only through your purchases can we continue to produce high-quality market reports from Japan IN THE CASE OF SINGLE LICENSE: If you have purchased a single copy license of this report, you are not permitted to copy this report except for a single back-up copy IN THE CASE OF CORPORATE LICENSE: in the case that your company has purchased a corporate license, you may distribute this report within your company but not beyond ANNUAL SUBSCRIPTION: we offer annual subscriptions for a particular report, and also for all our reports in one single transaction at a great discount - please contact us for details. Corporations subscribing will receive all updates at the time of publication, so that you can be sure to have the latest up-to-date information   Note.
 This research report comes without any warranty of any kind. The authors and Eurotechnology Japan K. K. do not warrant that the information in this report is without error, nor that the information serves any particular purpose. For legal advice please consult properly licensed legal professionals, for investment advice please consult properly licensed financial advisors. Trademarks mentioned are the property of their owners.
 Eurotechnology is a trademark or registered trademark in Japan and other countries. ©2007 Eurotechnology Japan KK 3 www.eurotechnology.com
  4. 4. Mobile payment for vending machines June 9, 2009 Executive Summary: Mobile payment for Vending Machines, C-mode, Suica   C-mode combines i-mode with vending machines for customer relationship management (CRM).   At this point (February 2006) only about 1500 of Coca-Cola’s 1 million vending machines in Japan are Cmode machines   C-mode is a service developed by Coca-Cola, NTT-DoCoMo and Itochu Corporation. C- mode’s trademark is owned by Coca-Cola.   Coca-Cola’s underlying motivation for developing C-mode is to sell mobile content (music, JAVA- Games (i-Appli), screen savers, etc) through CoCa-Cola’s drinks vending machines, and customer relationship management   Cmode vending machines (nickname: Cmo, Shimo), accept coins and YEN 1000 bank notes and e-cash with i-Mode Felica wallet phones, print tickets, maps and other information, read bar code tickets from the mobile phone display.   Cmode machines are networked via DoCoMo’s packet switched wireless DoPa data network.   Cmode’s content and service partners include Pia (entertainment information and event reservations), Tsutaya (a large rental video chain), SEGA and others.   Almost all functions of Cmode require membership of “Club Cmode”, which collects personal information of members and gives loyalty points to members. In January 2006 the number “Club Cmode” members reached 500,000©2007 Eurotechnology Japan KK 4 www.eurotechnology.com
  5. 5. Mobile payment for vending machines June 9, 2009 Agenda   What is C-mode?   The Cmode vending machine   C-mode as part of Japan’s mobile payment landscape   Felica wallet phones   C-mode as part of the i-mode Eco-System   The C-Mode payment system - the user perspective   Mobile content sales via C-mode   Club C-mode   Competitive landscape, and comparable vending machine systems   Summary©2007 Eurotechnology Japan KK 5 www.eurotechnology.com
  6. 6. Mobile payment for vending machines June 9, 2009 What is C-Mode?©2007 Eurotechnology Japan KK 6 www.eurotechnology.com
  7. 7. Mobile payment for vending machines June 9, 2009 The C-mode Vending Machines Cmode-1: initial model (2001)
 Cmode-2: includes i-Mode-FeliCa wallet phone interface (2004/2005)©2007 Eurotechnology Japan KK 11 www.eurotechnology.com
  8. 8. Mobile payment for vending machines June 9, 2009 C-Mode as part of Japan’s Mobile Payment Landscape  More about mobile payment systems in Japan:  http://www.eurotechnology.com/store/mobilepayment/  http://www.eurotechnology.com/store/walletphone/  http://www.eurotechnology.com/store/suica/©2007 Eurotechnology Japan KK 18 www.eurotechnology.com
  9. 9. Mobile payment for vending machines June 9, 2009 FeliCa Wallet Phones More reports about FeliCa wallet phones:  http://www.eurotechnology.com/store/walletphone/  http://www.eurotechnology.com/store/suica/  http://www.eurotechnology.com/store/mobilepayment/©2007 Eurotechnology Japan KK 26 www.eurotechnology.com
  10. 10. Mobile payment for vending machines June 9, 2009 C-mode as part of the I-Mode Eco-System  More about i-Mode:  http://www.eurotechnology.com/store/imode/  More about mobile payment and m-commerce:  http://www.eurotechnology.com/store/mobilepayment/©2007 Eurotechnology Japan KK 35 www.eurotechnology.com
  11. 11. Mobile payment for vending machines June 9, 2009 The Cmode Payment System: The User Perspective©2007 Eurotechnology Japan KK 40 www.eurotechnology.com
  12. 12. Mobile payment for vending machines June 9, 2009 Mobile Content Sales via Cmode©2007 Eurotechnology Japan KK 49 www.eurotechnology.com
  13. 13. Mobile payment for vending machines June 9, 2009 Competitive Landscape and Comparable Vending Machine Systems©2007 Eurotechnology Japan KK 61 www.eurotechnology.com
  14. 14. Mobile payment for vending machines June 9, 2009 Taspo – payment card and e-cash for tobacco©2007 Eurotechnology Japan KK 66 www.eurotechnology.com
  15. 15. Mobile payment for vending machines June 9, 2009 Summary Mobile Payment for Vending Machines©2007 Eurotechnology Japan KK 68 www.eurotechnology.com
  16. 16. Mobile payment for vending machines June 9, 2009 Summary: Mobile Payment for Vending Machines   Cmode, SUICA and other electronic payment, and RFID based payment systems are increasingly used for mobile payments at vending machines and to introduce customer relationship management (CRM) solutions to vending machines   Cmode connects vending machines to DoCoMo’s DoPa networks and links them to i- mode, and i-Mode-Felica wallet phones via a new user interface.   Cmode enables soft drink machines to sell mobile content, and higher priced and sophisticated services, products and software.   Cmode enabled vending machines (nickname: Shimo), accept YEN 1000 bank notes and coins, electronic/mobile payment via mobile Felica wallet phones, print tickets, maps and other information, read QR-code tickets from the mobile phone display, and interact with the user.   Cmode’s initial content and service partners include Pia (entertainment information and event reservations), Tsutaya (a large rental video chain), SEGA and others.   Customer relationship management (CRM) system for vending machines: Almost all functions of Cmode require membership of “Club Cmode”, which collects and stores personal information of members, gives loyalty points to members, and manages the customer relationship.©2007 Eurotechnology Japan KK 69 www.eurotechnology.com
  17. 17. Mobile payment for vending machines June 9, 2009 More information:  Blogs:  http://fasol.com/blog/  http://eurotechnology.com/blog/  Reports:  http://www.eurotechnology.com/store/©2007 Eurotechnology Japan KK 70 www.eurotechnology.com
  18. 18. Mobile payment for vending machines June 9, 2009 Contact  Eurotechnology Japan KK  Shinagawa Intercity Tower A 28F  2-15-1 Konan, Minato-ku  Tokyo 108-6028, Japan  Tel +81-3-6717-4160  FAX +81-3-6717-4141 and +81-3-5477-7044  http://www.eurotechnology.com/©2007 Eurotechnology Japan KK 71 www.eurotechnology.com  CEO: Gerhard Fasol PHD

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