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User Centered Design 101

by Usability Consultant at Experience Dynamics on Mar 09, 2007

  • 56,415 views

Is User Centered Design a buzzword, a technique, or a methodology? Why does "UCD" get so much attention? How has it changed how teams approach web application usability efforts? Is UCD right for ...

Is User Centered Design a buzzword, a technique, or a methodology? Why does "UCD" get so much attention? How has it changed how teams approach web application usability efforts? Is UCD right for you?


1. User Centered Design: Evolving from Dot-Com to Web 2.0
2. Why UCD? (Development, Business, Design benefits)
3. Development process: UCD vs. Agile vs. Waterfall
4. Case Studies: User Centered Design success stories
5. Is UCD right for you?: Planning a UCD process for your product
6. Q & A

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  • Moonzuk Moonzuk My 5 cents here.
    Nice try, Frank, though. I'd describe 'user advocacy' as approach for satisfaction of a user's demand. So a user demanding what would any interface of any observed model HAS to look&function. At least from 'advocacy' point of view. And how do we go by finding either its going to be a universal user or start categorizing a thousands of users with different education, age, personal characteristics, national traditions, social-political preferences, etc?

    Hack of a job, huh?

    I could elaborate on the upper part but just to keep u, my dedicated reader out of falling asleep, follow me to the next stage.

    How about to start designing an object based on its function towards its use? For instance, a hammer. No matter how many times a 'user' was trying to improve the mechanics of a device that punching something, the physics of the action, multiplied by human force still the same: strong, non-flexible extension of human arm/handle made in certain length+metal/stone/wood striker/punching head.
    So, we're, as a users going to start nailing stuff around and no matter how many times we punch our hands/fingers WE LEARN how to use, adapt to the tool's FUNCTION.

    So what do we have in here: a 'user advocacy' demand of a tool, as a supplemental extension of applied force in action, or existing gravitation, plus applied force and ballistics of required action MOLDS human impression into what we know today as a hammer?
    1 year ago
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  • darrenmack darrenmack Awesome. Good graphic as well.

    Darren Mack
    www.lyricsringtones.org/
    www.shibidoo.com/
    3 years ago
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  • farreaching Frank Spillers, Usability Consultant at Experience Dynamics Teisha- try the download button top left of the screen...

    Glad you enjoyed it!
    3 years ago
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  • TeishaFoglia Teisha Foglia, Engineer at TM LtD hey there,could you please mail this across to me,it will truly help me for my function.thank you very much.
    Teisha
    http://dashinghealth.com http://healthimplants.com
    3 years ago
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  • vipqiv vipqiv at vipqiv City Real Estate Europe - http://www.cityorbestate.com


    عقار - http://www.3qarsa.net

    حكايات نواعم - http://www.nem-stories.com/vb/
    3 years ago
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  • farreaching Frank Spillers, Usability Consultant at Experience Dynamics Hi Olli,

    Try this:
    Spillers, F. (2008) 'User Centered Design 101'. Web Seminar: Experience Dynamics Inc. Portland, Oregon. Accessed [DATE]. http://www.experiencedynamics.com/science-usability

    Hope that helps!
    Frank
    4 years ago
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  • pilpi Olli Savolainen, Usability practitioner Hi Frank,
    I would like to refer to your table Technology driven vs UCD driven in my master's thesis. However, I can't see the exact date anywhere - could you provide that and other citation data please? Thanks.
    4 years ago
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  • robledwards robledwards Hey Frank, you've pulled a really interesting and comprehensive presentation out of the bag here! It's so important (and fascinating) to observe the habits of end users to inform design, across all channels. No coincidence that ALL the big web apps prioritize UCD.

    I recently wrote a blog artice about what can happen whenthe end-user is not considered properly...

    http://www.coolboxcreative.com/blog/rubbish-design/

    Thanks
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  • mychentw Michelle Chen, Sales Manager at BestWise International Computing Company Very interesting ppt. The research indicated PPT only contains 30% of information; therefore the 70% valuable information comes from the presenter himself/herself. soEZLecturing.com provides you a chance to record your voice with your PowerPoint presentation and upload to the website. It can share with more readers and also promote your presentation more effectively on soEZLecturing.com.

    www.soEZLecturing.com
    4 years ago
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  • Prjain Prjain Hi,

    I really like this presentation on UCD and would like to use it to kick-start UCD in my organization. It would be great, if you could send me a copy on pratahjain@yahoo.com as I am unable to download it from the site. Thanks a ton in advance.

    Regards,
    5 years ago
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User Centered Design 101 User Centered Design 101 Webinar Transcript