3 Steps to Becoming a Successful Chief Data Officer


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Presentation delivered at the Enteprise Data Leadership Summit, in Chicago March-2014

Mario Faria, Head of Chief Data Officer, Inc., a consulting and advisory services company, based in Seattle, WA

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3 Steps to Becoming a Successful Chief Data Officer

  1. 1. Mario Faria 1 3 steps to becoming a successful Chief Data Officer March 19th, 2014 Mario Faria http://www.cdo-inc.com/
  2. 2. Mario Faria 2 Who am I ? •  Recognition as one of the 1st Chief Data Officers in the world •  20+ years working with Information Technology, Management Consulting, Financial Services, Retail, CPG and Private Equity •  Well recognized thought leader in Data Management, Data Science, Analytics, CRM, Supply Chain and Operations Management •  Regular speaker at conferences throughout the world •  Contributor to magazines and publications •  Member of the MIT Information Quality Initiative •  Helping companies cross the Data & Analytics Chasm
  3. 3. Mario Faria 3
  4. 4. Mario Faria 4 Objectives •  Understand how to make sharper decisions about enterprise information assets •  Develop and implement a data strategy that works •  Mobilize cultural change
  5. 5. Mario Faria 5
  6. 6. By  2015,  25  %  of  Large   Global  Organiza8ons   Will  Have  Appointed   Chief  Data  Officers  
  7. 7.   Step  0  –  Becoming  a  CDO  
  8. 8. Leap  of  Faith  
  9. 9. It takes more than just data and analytics for results to be achieved
  10. 10. Mario Faria 10 People Management Data Management Domain Expertise Technology On Data & Analytics
  11. 11. Mario Faria 11 A CDO is responsible for transforming data assets into competitive insights, that will drive business decisions and actions, using people, processes and technologies
  12. 12. Mario Faria 12 Chief Data OfficerData Architect Data Quality Data Scientist Data GovernanceData Operations
  13. 13.   Step  1  –  Crea8ng  a  long-­‐term   Data  Strategy  with  regular   short  term  deliverables  
  14. 14. Mario Faria 14 The Data Value Chain
  15. 15.   Understanding  the  organiza8on   expecta8ons  on  how  to   mone8ze  on  data  assets  
  16. 16. Mario Faria 16 A Chief Data Officer is the executive responsible to manage these areas
  17. 17.   Data  access  is  quite  easy  to   achieve     Transforming  data  into   something  useful  in  a  8mely   manner  is  tough      
  18. 18. Mario Faria 18 The roles of an Data organization Collect Organize Analyze The Chief Data Officer is the executive responsible and accountable for the data life cycle inside the organization, managing the people involved in the data activities, such as acquisitions, analytics, processes, governance, quality and technology
  19. 19. Mario Faria 19 Deep X Operational Analytics •  Deep Analytics –  Few users –  Complex queries –  Worried about response time –  Dedicated data marts •  Operational Analytics –  Lots users –  Simple queries –  Worried about throughput –  Real time data flow
  20. 20.   Step  2  –  PuRng  together  the   best  team  you  can  find  
  21. 21. Mario Faria 21 From good to great, a data team must have: •  Passion for analytics and data •  Never stop learning •  Always be there for tough analytics questions •  Ask questions until everything makes sense and you are satisfied with the answers and analyses •  Learn how to develop prototypes quickly •  Be an advocate for building a strong foundation in corporate analytics •  Be a "bridge builder" between IT and business users
  22. 22. Mario Faria 22 The checklist to hire data & analytics professionals Chami Akmeemana Managing Director Huntel Global •  Where are they ? •  What are they interested in ? •  What are they going to do ? •  What are they going to work with ? Link to download the full paper : http://goo.gl/Fc8Xl
  23. 23. Mario Faria 23 Data and Analytics professionals are not helping others to understand it
  24. 24. Mario Faria 24 The Best Data Leaders •  Knows how to talk business with business people; technology with techies •  Runs his/her team as a business unit •  Has multi-discipline skilled people (technologists, mathematicians, statisticians, business people as well) •  Manages quite well the back office and front office functions
  25. 25. Mario Faria 25 Managing Data Teams •  Focus on the execution •  Well-defined and realistic scope •  Put all activities on the schedule •  Budget control
  26. 26.   Step  3  –  Execu8ve  Support  
  27. 27. Mario Faria 27 Executive Support •  Talk the business language •  Frequent and regular communication •  Go to the Gemba •  See yourself and your team as a services organization •  Always have the ROI equation ready
  28. 28.   Accessing  the  data  maturity   level  of  your  organiza8on  
  29. 29. The  brutal  truth  :     CDOs  with  no  staff  and   with  no  budget  
  30. 30. Mario Faria 30 How can you thrive as a CDO ? •  Adapt faster to scenarios •  Have a long term strategy plan in place with short term deliverables •  Understand how to leverage resources •  Embrace proven methodologies •  Successful program implementations •  Invest in human capital
  31. 31. Conclusions  
  32. 32. Mario Faria 32 Lessons to Become a Successful CDO •  People •  Change Management (on going program) •  Culture •  Organization Model •  Processes •  Enterprise Architecture •  Quality and Governance •  and Data & Analytics, of course
  33. 33. Mario Faria 33 From good to great Chief Data Officer
  34. 34. “Whether or not you can never become great at something, you can always become better at it ” Neil deGrasse Tyson
  35. 35. Q&A
  36. 36. Mario Faria 36 Thank you Mario Faria Chief Data Officer and Analytics Strategy Advisor http://www.cdo-inc.com www.slideshare.com/fariamario Twitter : @mariofaria mario.faria@cdo-inc.com +1 (425) 628-3517
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