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Emotional Intelligence in brief; its importance, description and components
 

Emotional Intelligence in brief; its importance, description and components

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Emotional intelligence, did this my third year in university

Emotional intelligence, did this my third year in university

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  • Research has shown that the employees prone to promotion were the ones that exhibited a reasonable level of emotional intelligence
  • Emotional Intelligence is a skill-set comprising of self-management skills and the ability to work with others

Emotional Intelligence in brief; its importance, description and components Emotional Intelligence in brief; its importance, description and components Presentation Transcript

  • Research by Hay/McBer showed that emotionalcompetencies mattered twice as much compared toIQ/expertise for all careers
  • What is emotional intelligence?
  • the ability to work withothers
  • Components of emotionalintelligence
  • Components of emotionalintelligence
  • Self awareness
  • Self-awarenessSelf AwarenessEmotionalAwarenessAccurate SelfAssessmentSelf Confidence
  • Self regulation
  • Self regulation
  • motivation
  • motivation
  • empathyTaking others’ feelingsinto consideration beforemaking decisions(The ability to understand theemotional make-up of others andtreating them accordingly)
  • empathyEmpathyDevelopingothersServiceOrientationUtilizingdiversityUnderstandingOthersPoliticalAwareness
  • Social skills
  • Social skillsSocialSkillsInfluenceConflictMgmtLeadershipChangeCatalystBuildingBondsCollaborationandCooperationTeamCapabilities
  • Emotional Competence HallmarksSelf-Awareness Self ConfidenceRealistic self assessmentSelf-disapproving sense of humorSelf Regulation Trustworthiness and integrityOpenness to changeComfort with ambiguityMotivation Strong desire to achieveOptimism, even in the face of failureOrganizational CommitmentEmpathy Expertise in building and retaining talentCross-cultural sensitivityService to clients and customersSocial Skill Effectiveness in leading changePersuasivenessExpertise in building and leading teams
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